The Red & Green Practice

Care Coordinator

The closing date is 13 March 2026

Job summary

The Waterside Primary Care Network has an exciting opportunity for a new Primary Care Network (PCN) Care Co-ordinator to join our PCN team!

You will join a great, diverse and multi-disciplinary team engaged in cutting edge work to improve access to and experience of primary care services, with the aim of improving our populations overall health.

This role will involve working at a PCN level across our three local GP Practices (The Red & Green Practice, Waterfront & Solent Surgery and Forestside Medical Practice) and therefore involves working with any patient within the Waterside area.

You will join a small but mighty, fantastic team of Care Co-ordinators as well as being part of our Urgent Care Centre team based at Hythe Hospital.

Main duties of the job

  • Checking patients in upon arrival at the UCC and enhanced access clinics
  • Answering prescription queries from the patients or pharmacies
  • Administrative tasks including scanning documents back to the patients registered practice and calling for ambulances to assist the Clinicians.

About us

Our PCN was formed in 2019 and is a membership organisation covering our three local GP Practices on the Waterside, serving over 42,000 registered patients.

We are incredibly proud of our PCN which has a strong leadership team and is recognised as one of the most innovative teams across Hampshire. We would love for you to join us and be a valuable part of our team!

As part of our PCN team, you will join a growing organisation this is an exciting and dynamic place to work with a fabulous, supportive, and friendly team.

We will work hard to understand your needs and to work with you on a tailored development plan. We offer 25 days holiday plus bank holidays, and the option to join the NHS Pension scheme.

You can read more about us on our website: www.watersidepcn.co.uk

Details

Date posted

24 February 2026

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A2979-26-0004

Job locations

Hythe Hospital

Beaulieu Road

Dibden Purlieu

SO45 5WX


Job description

Job responsibilities

Hours:10.5 hours per week (4pm 8pm Wednesday & Thursday, 4pm 6.30pm Friday)

We are delighted to present an opportunity to join the Waterside PCN in an administrative role within our Urgent Care Centre (UCC).

Main duties of the role:

  • Checking patients in upon arrival at the UCC and enhanced access clinics
  • Answering prescription queries from the patients or pharmacies
  • Administrative tasks including scanning documents back to the patients registered practice and calling for ambulances to assist the Clinicians.

If you would like to apply for this role, please either apply via NHS Jobs or email a CV and covering letter to natalie.mckenzie1@nhs.net

We look forward to hearing from you!

Job description

Job responsibilities

Hours:10.5 hours per week (4pm 8pm Wednesday & Thursday, 4pm 6.30pm Friday)

We are delighted to present an opportunity to join the Waterside PCN in an administrative role within our Urgent Care Centre (UCC).

Main duties of the role:

  • Checking patients in upon arrival at the UCC and enhanced access clinics
  • Answering prescription queries from the patients or pharmacies
  • Administrative tasks including scanning documents back to the patients registered practice and calling for ambulances to assist the Clinicians.

If you would like to apply for this role, please either apply via NHS Jobs or email a CV and covering letter to natalie.mckenzie1@nhs.net

We look forward to hearing from you!

Person Specification

Experience

Essential

  • Experience of working in a role that required working with members of the public.

Desirable

  • Experience of working in primary care, in a GP Practice or across a PCN.

Qualifications

Essential

  • There are no essential qualifications for this role.

Desirable

  • We are looking for a friendly, patient facing Receptionist/Admin who is ready to warmly welcome our patients into the Urgent Care Centre, and be prepared to help and assist them as required, either by checking them in, answering any questions they may have and dealing with queries from either the patients or our clinical team.
Person Specification

Experience

Essential

  • Experience of working in a role that required working with members of the public.

Desirable

  • Experience of working in primary care, in a GP Practice or across a PCN.

Qualifications

Essential

  • There are no essential qualifications for this role.

Desirable

  • We are looking for a friendly, patient facing Receptionist/Admin who is ready to warmly welcome our patients into the Urgent Care Centre, and be prepared to help and assist them as required, either by checking them in, answering any questions they may have and dealing with queries from either the patients or our clinical team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Red & Green Practice

Address

Hythe Hospital

Beaulieu Road

Dibden Purlieu

SO45 5WX


Employer's website

https://www.redandgreenpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Red & Green Practice

Address

Hythe Hospital

Beaulieu Road

Dibden Purlieu

SO45 5WX


Employer's website

https://www.redandgreenpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Natalie McKenzie

natalie.mckenzie1@nhs.net

Details

Date posted

24 February 2026

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A2979-26-0004

Job locations

Hythe Hospital

Beaulieu Road

Dibden Purlieu

SO45 5WX


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