Job responsibilities
Clinical
- To provide
assessment, diagnosis and treatment at first point of contact by attending
to patients according to patients needs either in the Practice or
patients homes.
- To support and continue
the development of an on the day emergency patient service in the
Practice.
- To accurately
triage and prioritise patients, including in emergency situations,
demonstrating the use of a variety of techniques to elicit the history of
an event/illness, including past medical and drug history.
- To evaluate
clinical information from examination and history taking, and initiate
appropriate treatment and/or referral.
- To undertake and
interpret diagnostics and take appropriate action to manage patient care,
whilst distinguishing between abnormal and normal findings in order to
relate them to a possible diagnosis. To use broad clinical guidelines
(NICE etc) relating them to individual cases, providing assistance and
feedback to the organisation and others on how these should be
interpreted.
- To signpost
appropriately to other services in the identified healthcare pathway.
- To refer
patients to appropriate care settings, within locally agreed healthcare
pathways.
- To discharge or
treat, as appropriate and within the scope of practice.
- To maintain
accurate and systematic documentation of patient interactions and clinical
care provided, including adverse events.
- To advise and
support members of the public on healthy lifestyles, health promotion and
disease prevention.
- To provide clinical
advice to other members of the team where appropriate.
Communication
- To liaise and
interact with multi-professional teams across organisational boundaries,
including primary care, social services and secondary care providers
according to patient needs and appropriate care pathways.
- To maintain
communication with all healthcare professionals and outside agencies to
ensure seamless, patient-centred service provision.
- To ensure
effective communication so that the patient receives the appropriate level
of care and wherever possible avoid unnecessary hospital admission.
- To take an
active role in maintaining expert communication with all patients, carers
and relatives which meets their individual needs.
- To deal with
complaints in a calm and courteous manner, ensuring that, wherever
possible, complaints are dealt with efficiently and satisfactorily on a
local level.
- To communicate
effectively in demanding and challenging situations, where there may also
be hostility
- To assist in
maintaining accurate data collection.
Professional
- To input to and
extract information from EMIS clinical IT system.
- To work
collaboratively with other members of the health care team such as the
District Nursing Team, Mental Health Services, staff in Care Homes,
Ambulance Service, and Secondary Care etc.
- To ensure that
the wellbeing of patients and staff is maintained in accordance with
Practice policies.
To undertake clinical
audits in line with the organisations clinical audit plan, and to participate
as required in equipment testing and other research.
To contribute to the
analysis of information to inform future development of the service.
To participate and
contribute to clinical meetings
To identify risks servicing
provision, and highlighting them to the Clinical Lead.
To work within the
requirements of Data Protection legislation as it applies to patient records.
- To maintain
current professional registration.
- To act at all
times in such a manner as to promote confidence and public trust and to
uphold the reputation of Enfield Unity PCN and their own profession.
Organisational
- To operate as an
effective member of the Practice team
- To maintain
accurate and systematic documentation of patient interactions and clinical
care provided, including any adverse events, child protection issues or
other notifiable matters.
- To provide
information to inform the evaluation and efficiency of the role and for
performance management purposes as requested.
- To engage in
self appraisal and utilise reflective practice to enhance and develop
personal and organisational practice.
- To assist in
marketing and promoting the role and organisation within the health
community both locally and nationally.
Managerial
- To ensure
effective time management and prioritisation of workload.
- To ensure the
security, safe storage and maintenance of any allocated equipment and
goods.
- To ensure
practice is within good clinical governance and based on sound up-to- date
clinical evidence. Where appropriate, to identify and assess any risks
associated with patient care or to oneself and communicate these risks to
the appropriate clinical manager.
This is not meant to
be an exhaustive list of duties. The
need for flexibility is required and the post holder is expected to carry out
any other related duties that are within the employee's skills and abilities
whenever reasonably instructed.
