IT Officer

Job description

Job responsibilities

Project Designing - Check viability & feasibility and help support to work out budgets, quality metrics, teams and resource allocation, projections, marketing campaigns, research, milestones, SOPs, exit strategies and profitability projections. Create a Definitive and dynamic Road map based on the available data.

Liaising Liaise with MHP Partners and PCN members, Project Directors, Project Managers, Vendors, Legal Consultants, Trusts, Financial Consultants and Team Managers and external organisations.

Planning - This will include setting goals and objectives, defining roles, deliverables, milestones, and producing schedules and timelines for mobilisation plans and tasks, - in accordance with the needs of the project. Furthermore, definition of performance metrics and resource allocation and contingency will be important. Some tools, such as Gantt charts, and project management applications can be used to create a visual project plan.

System Analysis-Troubleshoot and fix day-to-day software and hardware problems. Advise and support management on needed system upgrades in both software and hardware. Liaising with GP IT.

Team Management - Select, lead and motivate your project team from both internal and external stakeholder organisations using Effective communication, technologies. and reporting structure.

Management & Administration - Will include coordinating the project team effectively. All teams across all spectrums will need to be kept on track in keeping with the project budget and timelines. Familiarity and experience in Agile methodology of project management will be important. Contingency plans, bench teams and resource management and real time qualitative analysis and reporting will be important.

Quality Control & Reporting - Carry out monitoring and control activities in order to track the progress of the project. Define, measure, analyse and evolve the qualitative aspects of the project without impacting the defined outcome.

Risk Analysis and Error Management - Identify and manage risks to ensure delivery is on time, implement any necessary changes throughout the process in real time in keeping with the timelines and delivery standards defined for the project. Working in collaboration with Clinical governance committee.

Reporting Elaborately detailed and real time reporting to management and the clients/partners using effective and industry standard tools and graphs will be important.

Delivery & Transition - Final project delivery including transition, handover, will need to be well documented and processed effectively. Evaluating successes/Failure and challenges to enhance learning for your next project will be important. Publishing White Papers and developing case studies will also be a part of the process.

Information Technology Support and oversee all hardware, software and network resource management and allocation. Oversee uninterrupted working of all IT services and provision adequate support as necessary. Liaise with all technology partners and spear head technology led progression, transition and training for other staff.

Maintenance and Update of MHP Websites - Proactive in maintaining the MHP website, including in cooperating changes as when required, ensuring security compliance of website from both internal and external sources.

Business Intelligence Support and help in the Building of Dash boards using data searches to help deliver optimal care to our patients and making the organisation more efficient, this would be a collaborative role with the MHP Digital team and beyond.

Person Specification

Qualifications

Essential

• Basic knowledge in IT and Project Management.
• Evidence of continued professional development.

Desirable

• Certification of Training for IT Management.
• Bachelor degree in IT Management.
• Additional Certifications in project management or finance like PRINCE2 Lean Six Sigma or other APM accredited certifications etc.

Experience

Essential

• Minimum of 1 year's experience in Project management sector.
• Management experience in projects.
• Any experience working or executing projects within the NHS will be welcome.

Desirable

• Experience in applying standard methodologies and techniques such as Agile project management, PRINCE2 (or equivalent) standards, etc.
• Application of management tools e.g., MS Project.
• Proven experience in managing multiple sites and vendors.

Knowledge and skills

Essential

• Ability to manage and prioritize workload.
• Proven ability to work autonomously and as part of a team.
• Understanding of clinical governance and its significance and impact upon practice.
• Good communication skills.
• Experience in using I.T based patient documentation systems.
• Evidence of experience/competency in the form of a professional portfolio.
• Leadership skills.
• Knowledge in computers and technology is extremely important.
• Knowledge and expertise in the latest Windows and Mac Operating systems.
• Good Knowledge of Microsoft Office 365, Dynamics, and SharePoint required. Particularly Microsoft Excel, Project, OneNote, and PowerPoint.

Desirable

• Previous experience of EMIS system.
• Current knowledge of government targets and initiatives and N.I.C.E. guidelines and their impact on clinical practice.
• Knowledge of child protection issues.
• Experience of clinical audit.
• Experience of research projects.
• Knowledge of software applications and suites required for reporting, analysis, and project management.

Personal Qualities

Essential

• Able to work cooperatively with the multi-disciplinary team.
• Able and willing to develop professionally.
• Able to use own initiative.
• Able to act as a role model.
• Able to adjust and respond in rapidly changing environments.
• Able to work in a calm and organized manner in situations of extreme workload.
• Hold a current driving license.

Desirable

• Able to promote a learning environment.
• Able to motivate other team members.
• Able to deal with violence, aggression, and extreme situations.
• Vaccine and immunity status in accordance with UK Department of Health Guidelines.
• Able to deal with sensitive issues e.g., sudden death/bereavement, child abuse, domestic violence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medicus Health Partners

Address

Lincoln Road Medical Practice

Lincoln Road

Enfield

Middlesex

EN11LJ

Employer's website

https://www.medicushealthpartners.co.uk/ (Opens in a new tab)