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Parkview Surgery

Paramedic

The closing date is 29 August 2025

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Job summary

The Paramedic Practitioner Triage Lead will be responsible for managing and delivering the daily triage function within the practice. This includes assessing, diagnosing, and treating patients with a range of acute and chronic conditions, ensuring patients are directed to the most appropriate care in a timely manner. The role will also involve service leadership, clinical supervision, and development of triage protocols in line with best practice and local pathways.

Main duties of the job

  • Lead and coordinate the daily clinical triage process, ensuring urgent and routine requests are prioritised appropriately.
  • Provide telephone and face-to-face consultations, home visits (where required), and urgent clinical assessments.
  • Support the GP team in managing on-the-day demand, streaming patients to the most appropriate clinician or service.
  • Act as a clinical lead for triage protocols and contribute to the development of practice systems to improve patient flow.
  • Mentor and support other clinicians in triage processes.

About us

Parkview Surgery is a progressive, friendly, and supportive GP practice in the heart of Catford, caring for a diverse population of over 10,000 patients. We are looking for an experienced and motivated Paramedic Practitioner to lead our clinical triage service, working alongside our multi-disciplinary team to provide safe, effective, and timely care for our patients.

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2948-25-0004

Job locations

186 Brownhill Road

London

SE6 1AT


Job description

Job responsibilities

  • Clinical Duties

- Undertake clinical triage of all patient contacts (telephone, online, and walk-in) in accordance with practice protocols.

- Carry out telephone, face-to-face, and home visit consultations for acute and urgent presentations.

- Provide safe clinical decision-making, including independent prescribing (if qualified) or working to PGDs.

- Identify patients in need of urgent referral to secondary care or emergency services.

- Manage a caseload of patients with minor illness, minor injury, and acute presentations.

  • Leadership & Service Development

- Lead the daily triage rota and coordinate with GPs, nurses, and admin team to ensure smooth patient flow.

- Review and update triage protocols and ensure compliance with national and local guidance.

- Provide clinical supervision and training for colleagues involved in triage.

- Lead audits and quality improvement initiatives relating to urgent care and triage.

  • Teamwork & Collaboration

- Work closely with GPs, nurses, pharmacists, and social prescribers to deliver holistic patient care.

- Liaise with local urgent care providers, district nursing, and community teams.

- Participate in MDT meetings and case reviews.

  • Professional Development

- Maintain HCPC registration and keep up-to-date with evidence-based practice.

- Participate in annual appraisal and CPD activities.

- Engage in reflective practice and learning from significant events.

Job description

Job responsibilities

  • Clinical Duties

- Undertake clinical triage of all patient contacts (telephone, online, and walk-in) in accordance with practice protocols.

- Carry out telephone, face-to-face, and home visit consultations for acute and urgent presentations.

- Provide safe clinical decision-making, including independent prescribing (if qualified) or working to PGDs.

- Identify patients in need of urgent referral to secondary care or emergency services.

- Manage a caseload of patients with minor illness, minor injury, and acute presentations.

  • Leadership & Service Development

- Lead the daily triage rota and coordinate with GPs, nurses, and admin team to ensure smooth patient flow.

- Review and update triage protocols and ensure compliance with national and local guidance.

- Provide clinical supervision and training for colleagues involved in triage.

- Lead audits and quality improvement initiatives relating to urgent care and triage.

  • Teamwork & Collaboration

- Work closely with GPs, nurses, pharmacists, and social prescribers to deliver holistic patient care.

- Liaise with local urgent care providers, district nursing, and community teams.

- Participate in MDT meetings and case reviews.

  • Professional Development

- Maintain HCPC registration and keep up-to-date with evidence-based practice.

- Participate in annual appraisal and CPD activities.

- Engage in reflective practice and learning from significant events.

Person Specification

Qualifications

Essential

  • HCPC registered Paramedic

Desirable

  • MSc in Advanced Clinical Practice

Other

Essential

  • Commitment to patient-centred care; flexibility; proactive approach to problem-solving

Desirable

  • QI/audit experience

Experience

Essential

  • Post-registration experience in urgent care / ED / primary care setting ; triage experience

Desirable

  • Leadership or service development experience

Skills

Essential

  • Strong clinical assessment and decision-making skills; excellent communication; ability to work autonomously and in a team

Desirable

  • Independent prescribing qualification

Knowledge

Essential

  • Understanding of local care pathways and primary care systems

Desirable

  • EMIS Web experience
Person Specification

Qualifications

Essential

  • HCPC registered Paramedic

Desirable

  • MSc in Advanced Clinical Practice

Other

Essential

  • Commitment to patient-centred care; flexibility; proactive approach to problem-solving

Desirable

  • QI/audit experience

Experience

Essential

  • Post-registration experience in urgent care / ED / primary care setting ; triage experience

Desirable

  • Leadership or service development experience

Skills

Essential

  • Strong clinical assessment and decision-making skills; excellent communication; ability to work autonomously and in a team

Desirable

  • Independent prescribing qualification

Knowledge

Essential

  • Understanding of local care pathways and primary care systems

Desirable

  • EMIS Web experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Parkview Surgery

Address

186 Brownhill Road

London

SE6 1AT


Employer's website

https://parkview-surgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Parkview Surgery

Address

186 Brownhill Road

London

SE6 1AT


Employer's website

https://parkview-surgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Suman Bahra

sumanbahra@nhs.net

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2948-25-0004

Job locations

186 Brownhill Road

London

SE6 1AT


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