Job summary
Receptionist
required for busy GP Surgery in Wimbledon. Experience is essential.
An opportunity to work in an expanding GP
practice with more than 10,000 patients has arisen. We are looking for a reliable,
conscientious, hardworking candidate to join our friendly/busy team.
You will need to provide a positive, professional
and compassionate service at all times.
You need to be fully computer literate with good
communication skills and EMIS Web trained.
You may be required to work extra
hours when colleagues are absent due to sickness or holiday, you may also be
required to work outside normal working hours.
This will be a part time
position with an option to be enrolled in the NHS Pension scheme.
If you have not heard from us within 2 weeks from the closing date, sorry you have not been shortlisted.
Main duties of the job
- Welcoming patients to
the surgery in courteous manner with a positive and friendly
image.
- Providing general
information and directing patients in accessing the
appropriate service.
- Answering the
telephone and transfer calls to the appropriate team members.
- Maintaining and
monitoring the practice appointments system.
- Registering new patients
and ensuring all necessary information is obtained.
- Filing, photocopying
and scanning.
- Reporting any problems
with the premises, medical equipment of the practice to the
manager.
- Ensuring the reception
area, notice-boards, the entrance remain tidy.
- Abiding by all
legislation in relation to patient information, data protection and
confidentiality.
- Following practises
procedures and protocols.
About us
We are a team of
5 Doctors
2 Nurses
1 Phlebotomist/HCA
1 Practice Manager
1 Reception Manager
1 Secretary
2 Prescription Clerks
8 Receptionist/Administrators
Job description
Job responsibilities
- Welcoming patients to
the surgery in courteous manner and projecting a positive and friendly
image to patients and other visitors.
- Providing general
information, assistance and directing patients in accessing the
appropriate service.
- Answering the
telephone and transfer calls to the appropriate healthcare professional or
other team members.
- Processing telephone requests for appointments,
visits and consultations and dealing with requests for home visits,
changing appointments etc.
- Maintaining and
monitoring the practice appointments system.
- Registering new patients
and ensuring all necessary information is obtained and entered.
- Updating patients
medical records as required.
- Filing, photocopying
and scanning organisational documents, records, patients documentations.
- Reporting any problems
with the premises, medical equipment or the running of the practice to the
manager.
- Ensuring the reception
area, notice-boards, the entrance remain tidy and welcoming.
- Abiding by all
legislation in relation to patient information, data protection and
confidentiality.
- Following practises
procedures and protocols.
- Undertaking any other
administrative duties that may arise from time to time to assist in the
smooth running of the practice.
- Practice provides
extended hours for patients access.
Job description
Job responsibilities
- Welcoming patients to
the surgery in courteous manner and projecting a positive and friendly
image to patients and other visitors.
- Providing general
information, assistance and directing patients in accessing the
appropriate service.
- Answering the
telephone and transfer calls to the appropriate healthcare professional or
other team members.
- Processing telephone requests for appointments,
visits and consultations and dealing with requests for home visits,
changing appointments etc.
- Maintaining and
monitoring the practice appointments system.
- Registering new patients
and ensuring all necessary information is obtained and entered.
- Updating patients
medical records as required.
- Filing, photocopying
and scanning organisational documents, records, patients documentations.
- Reporting any problems
with the premises, medical equipment or the running of the practice to the
manager.
- Ensuring the reception
area, notice-boards, the entrance remain tidy and welcoming.
- Abiding by all
legislation in relation to patient information, data protection and
confidentiality.
- Following practises
procedures and protocols.
- Undertaking any other
administrative duties that may arise from time to time to assist in the
smooth running of the practice.
- Practice provides
extended hours for patients access.
Person Specification
Experience
Essential
Desirable
- Experience of working in a GP Practice
Person Specification
Experience
Essential
Desirable
- Experience of working in a GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.