Job summary
Our reception team act as the primary point of contact for patients, facilitating the smooth, day-to-day operation of our practice by bridging the gap between patients and clinical staff. They are responsible for managing the front desk, handling phone calls, scheduling appointments, and performing essential administrative tasks. The role is challenging but is rewarding at the same time.
Main duties of the job
Working with our reception team to navigate the care of our patients. This is a front facing and telephony role with additional administration duties.
About us
- Welcoming and Friendly Environment: Our team is known for its warmth and friendliness, creating a positive workplace where everyone feels valued.
- Comprehensive Training: Don't worry if you're new to the role! We provide full training to ensure your success and confidence in your position.
- Progression: We want to give you the opportunity to shine and develop.
Details
Date posted
04 February 2026
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2891-26-0003
Job locations
Doctors Surgery
School Lane
Thetford
Norfolk
IP24 2AG
Thetford Healthy Living Centre
Croxton Road
Thetford
Norfolk
IP241JD
Breckland District Council
St. Nicholas Street
Thetford
Norfolk
IP241BT
Employer details
Employer name
School Lane Surgery
Address
Doctors Surgery
School Lane
Thetford
Norfolk
IP24 2AG