School Lane Surgery

Prescription Clerk

This job is now closed

Job summary

Are you ready for a new challenge? We're thrilled to announce a fantastic opportunity for a Prescription Clerk to join our growing team. We're seeking an enthusiastic individual who thrives in a collaborative environment, where teamwork and putting the Patient first is at the heart of everything we do.

Why Join Us?

At our practice, we prioritise teamwork and offer full support and guidance to all our staff. As a Prescription Clerk, you'll play a pivotal role in ensuring our patients receive the highest standard of care. Here, you'll find a positive and empowering work culture that celebrates diversity and encourages personal and professional growth. We are committed to creating an inclusive environment for all employees

Your Impact

As a Prescription Clerk, you'll directly contribute to the well-being of our patients by ensuring they have timely access to essential medications and support services. Your dedication and attention to detail will make a tangible difference in the lives of those we serve.

The role will include the accurate and timely processing of prescription requests for patients, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests, assisting in audits, searches and maintaining monitoring spreadsheets.

Main duties of the job

Your Main Duties

Process prescription requests via various channels, including phone, email, and online access systems, following practice protocols.

Generate prescriptions for GP approval within acceptable timeframes, ensuring all requests are ready for collection within 72 hours.

Facilitate medication reviews and liaise effectively with external services, such as district nurses, to ensure housebound patients receive necessary medications.

Maintain accurate patient records, promptly address prescription-related inquiries, and report adverse effects as necessary.

Collaborate closely with our multidisciplinary team to meet the strategic objectives of the practice, ensuring seamless coordination of patient care.

About us

Thriving Practice: Be part of a well-established,forward-thinking team that puts the Patient at the forefront and with a stable17,000+ list size across two premises, one next to the river and the other next to a gym.

Work-Life Balance: Enjoy a healthy work-life balance with flexible scheduling and excellent support staff both clinical and non-clinical.

Forward Thinking: We actively look for new ways of working to achieve the most efficient service for the patient as well as the staff. If you have an idea lets give it a go!

Date posted

12 April 2024

Pay scheme

Other

Salary

Depending on experience NHS Pension

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2891-24-0002

Job locations

Doctors Surgery

School Lane

Thetford

Norfolk

IP24 2AG

Breckland House

St. Nicholas Street

Thetford

Norfolk

IP24 1BT

Thetford Healthy Living Centre

Croxton Road

Thetford

Norfolk

IP24 1JD

Job description

Job responsibilities

JOB TITLE: Prescription Clerk

REPORTS TO: Pharmacist

LOCATION: From the three locations School Lane Surgery works from.

School Lane Surgery

Healthy Living Centre

Breckland House

HOURS: Full Time

SALARY: Depending on Experience

Job summary:

In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.

Main Duties:

Duties will include co-ordinating and preparing repeat prescriptions for our Patients, data entry onto patient records, EPS and Patient and Pharmacy liaison. The tasks and responsibilities to be undertaken may include any or all the items in the following lists, dependent on current and evolving practice workload.

Work with our GPs to provide a responsive repeat prescription service delegated to the Prescription team as appropriate.

Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.

Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

Run analysis reports and gather information from a variety of sources for continuous improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews or changes.

Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives.

Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients.

Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner.

Provide an efficient administration service as part of a Team to ensure the smooth running of the prescription support to our clinicians.

Ensure you are keeping Patient information updated and that Patient information is secure and always kept confidential.

Maintain accurate Patient records promptly and quickly - entering data in accordance with reporting requirements.

maintain and update drug monitoring spreadsheets as needed on a regular basis.

Pro-actively contact Patients to arrange reviews and book these in when required. Reviewing the patient record and ensuring the patient only needs to come in once where possible.

Supporting QoF work that needs to be undertaken.

Bring any queries to the attention of the pharmacist(s)

as necessary to resolve queries.

Build good working relationships with local Pharmacies.

Create tasks and assist Clinicians in managing document workflow relating to prescriptions.

Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure.

Undertake training as requested to support safe and effective services for the Practice.

Carry out any other duties as may reasonably be requested by the Pharmacist or Business Manager