HCA / Phlebotomist

Job description

Job responsibilities

RESPONSIBLE TO:

Practice Manager

MAIN PURPOSE

To assist medical personnel in the care of practice patients to include treatment, preventative care, screening and patient education. The post will also include some limited administrative duties.

A uniform and name badge must be worn at all times, which will be supplied by the practice.

They will act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team.

GENERAL

To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the manager so these can be addressed.

They will be required to act in a professional manner at all times and adhere to practice policies, protocols and guidelines.

Training

Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the practice. Its the individuals responsibility to remain up to date with recent developments.

Accountability

Although accountable to the Partners of the practice through the Practice Manager as an employee, they are ultimately responsible for their own practice and must ensure that limitations are always acknowledged. Full training will be provided for any clinical procedures.

Administration

All records need to be kept clearly and legibly. Claims are an important part of practice income and are a priority, needing to be made correctly and accurately. A great deal of this work will be done on the computer.

Meetings

It may be necessary to attend various Practice meetings as requested. The only reason for not attending will be annual, study or sick leave.

Liaison

As well as the nursing team, the nursing assistant will work closely with reception and dispensary staff and will be expected to communicate and liaise with all other members of the Practice team.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Nursing

Flu/Pneumococcal, B12 immunisations

ECG technician

BP monitoring

Phlebotomy

CVD

Dressings and where appropriate suture removal

ABPM

Observations such BMI, Height, Weight, foot pulses

Health Promotion

Ear Syringing

Assisting with Coils/Implants

Assisting with Minor ops

Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed

Administration and professional responsibilities

Participate on the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes on the computer system

Ensure the clinical computer system is kept up to date with accurate details recorded

Ensure accurate completion of all necessary documentation associated with patient healthcare and registration with the practice

Ensure collection and maintenance of statistical information required for regular and ad hoc reports

Management of appointment system

Ensure total familiarity with all appointment systems including regular and incidental variations

Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients

Monitor effectiveness of the system and report any problems or variations to the Assistant Manager Receptionist

Any other delegated duties considered appropriate to the post

SPECIAL REQUIREMENTS FOR THE POST

An understanding, acceptance and adherence to the need for strict confidentiality

An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations

An understanding and acceptance of ones capabilities and awareness of own limitations

Ability to work without direct supervision and determine own workload priorities

Basic keyboard and computer skills

Flexibility of working hours

Will be required to do overtime from time to time

Excellent communication skills

Person Specification

Qualifications

Essential

• Care Certificate

Desirable

• Relevant ongoing training certificates for Phletobomy, Dresssings, immunisations etc

Experience

Essential

• Experience of working with a small team and also working independently. Experience of working in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Handforth Health Centre

Address

Handforth Health Centre

Wilmslow Road

Handforth

Wilmslow

Cheshire

SK9 3HL

Employer's website

https://www.handforthhealthcentre.nhs.uk/ (Opens in a new tab)