ADMINISTRATOR

St David’s Clinic

The closing date is 05 July 2024

Job summary

We are looking to recruit an enthusiastic and committed administrator to join our friendly team. The post is full time, willing to consider job share. We are ideally looking for someone with previous experience with excellent interpersonal skills. Delivering high quality services is essential.

Duties will include ensuring all registrations are up to date, Summarising, processing of electronic and paper post. Dealing with queries in a professional and courteous manner. Computer literacy is essential and full training will be given as appropriate.

Rate of pay is to be discussed and will be offered membership of the NHS pension scheme.

Main duties of the job

The following are the core responsibilities of the administrator. There may be on occasion, a requirement to carry out other tasks will be dependent upon factors such as workload and staffing levels.

  • Keep the Practice Manager informed of any matters arising or problems/potential problems.
  • Ensure registrations are entered onto the database
  • Update the database for all patient change of registration status as notified.
  • Monitor accuracy of registration database as requited producing any necessary reports as required.
  • Sort and distribute accordingly any correspondence and records received in the weekly delivery from the Health Authority.
  • Ensure medical records requested for return to the Health Authority are retrieved and dealt with in the appropriate manner.
  • Processing and Summarising of new patient records.
  • Keep a record of any patient joining the practice list who is under 5 (including new births), for advice to health visitors.
  • Processing/read coding of electronic and paper post.
  • Managing of Private Work requests and related queries.

About us

St David's is a supportive, forward-thinking teaching/training practice involved in research, with a practice list size of over 20,000 and a friendly multi-disciplined team of other dedicated and highly skilled healthcare professionals comprising of 6 partners and 7 salaried GP's, with an ACP who deals with home visits and manages weekly MDT working collaboratively within other like-minded clusters, sharing ideas and resources, 1 physiotherapist, 2 pharmacists and a pharmacist technician providing support to help with repeat prescriptions/medication reviews, 1 Physician Associate, 4 Practice Nurses, 4 HCA's, providing care for patients and their families in a way we believe is best, delivering high service standards, sharing best practice and actively improving the way we work.

Date posted

25 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2840-24-0002

Job locations

St. Davids Clinic

Belle Vue Terrace

Newport

Gwent

NP20 2LB


71 Gaer Road

Newport

Gwent

NP20 3GX


St. Brides Medical Care Centre

Tredegar House Drive

Duffryn

Newport

Gwent

NP10 8UX


Job description

Job responsibilities

  • Keep the Practice Manager informed of any matters arising or problems/potential problems.
  • Ensure registrations are checked, entered correctly.
  • Update the database for all patient change of registration status as notified.
  • Monitor accuracy of registration database as requited producing any necessary reports as required.
  • Sort and distribute accordingly any correspondence and records received in the weekly delivery from the Health Authority.
  • Ensure medical records requested for return to the Health Authority are retrieved and dealt with in the appropriate manner.
  • Processing and Summarising of new patient records.
  • Keep a record of any patient joining the practice list who is under 5 (including new births), for advice to health visitors.
  • Processing/read coding of electronic and paper post.

Job description

Job responsibilities

  • Keep the Practice Manager informed of any matters arising or problems/potential problems.
  • Ensure registrations are checked, entered correctly.
  • Update the database for all patient change of registration status as notified.
  • Monitor accuracy of registration database as requited producing any necessary reports as required.
  • Sort and distribute accordingly any correspondence and records received in the weekly delivery from the Health Authority.
  • Ensure medical records requested for return to the Health Authority are retrieved and dealt with in the appropriate manner.
  • Processing and Summarising of new patient records.
  • Keep a record of any patient joining the practice list who is under 5 (including new births), for advice to health visitors.
  • Processing/read coding of electronic and paper post.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • Experience of working with a GP Surgery
  • Clear, polite telephone manner
  • Effective time management
  • Ability to work as a team member
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedures
  • Polite and confident
  • Flexible and co-operative
  • Motivated
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Desirable

  • EMIS User Skills
  • IT literate
  • Team player
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent.
  • Experience of working with a GP Surgery
  • Clear, polite telephone manner
  • Effective time management
  • Ability to work as a team member
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedures
  • Polite and confident
  • Flexible and co-operative
  • Motivated
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Desirable

  • EMIS User Skills
  • IT literate
  • Team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St David’s Clinic

Address

St. Davids Clinic

Belle Vue Terrace

Newport

Gwent

NP20 2LB


Employer's website

https://www.stdavidsclinic.co.uk/ (Opens in a new tab)

Employer details

Employer name

St David’s Clinic

Address

St. Davids Clinic

Belle Vue Terrace

Newport

Gwent

NP20 2LB


Employer's website

https://www.stdavidsclinic.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

MRS CAROLINE PODMORE

caroline.podmore@wales.nhs.uk

01633251133

Date posted

25 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2840-24-0002

Job locations

St. Davids Clinic

Belle Vue Terrace

Newport

Gwent

NP20 2LB


71 Gaer Road

Newport

Gwent

NP20 3GX


St. Brides Medical Care Centre

Tredegar House Drive

Duffryn

Newport

Gwent

NP10 8UX


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