Job responsibilities
In
addition to the primary responsibilities, the Advanced Clinical Practitioner
may be requested to:
a.
Undertake overall management of a clinical team, providing guidance when necessary,
acting as a mentor to students and newly qualified staff
b.
Maintain
an effective clinical staff rota ensuring all clinics are staffed appropriately
c.
Participate
in local initiatives to enhance service delivery and patient care
d.
Support
and participate in shared learning within the PCN
e.
Continually
review clinical practices, responding to national policies and initiatives
where appropriate
f. Participate
in the review of significant and near-miss events applying a structured
approach i.e., root cause analysis (RCA)
g.Commensurate
with their role, support the development of clinical services within the PCN,
liaising with external agencies as required
All staff have a duty to conform to the following:
Equality, Diversity and Inclusion
A good attitude and positive action towards Equality
Diversity & Inclusion (ED&I) creates an environment where all
individuals can achieve their full potential. Creating such an environment is
important for three reasons it improves operational effectiveness, it is
morally the right thing to do and it is required by law.
Patients and their families have the right to be treated
fairly and be routinely involved in decisions about their treatment and care.
They can expect to be treated with dignity and respect and will not be
discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion, or belief, sex, or sexual orientation.
Patients have a responsibility to treat other patients and
our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and
career progression. Staff can expect to work in an environment where diversity
is valued, and equality of opportunity is promoted. Staff will not be
discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion, or belief, sex, or sexual orientation. Staff have a responsibility to
ensure that they treat our patients and their colleagues with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This PCN is committed to supporting and promoting
opportunities for staff to maintain their health, wellbeing, and safety.
The post holder is to manage and assess risk within their
areas of responsibility, ensuring adequate measures are in place to protect
staff and patients, and monitor work areas and practices to ensure they are
safe and free from hazards and conform to health, safety and security
legislation, policies, procedures, and guidelines.
All personnel have a duty to take reasonable care of health
and safety at work for themselves, their team, and others and to cooperate with
employers to ensure compliance with health and safety requirements.
All personnel are to comply with the:
Health and Safety at Work Act 1974
Environmental Protection Act 1990
Environment Act 1995
Fire Precautions (workplace) Regulations 1999
Other statutory legislation which may be brought to the post
holders attention
Confidentiality
The PCN is committed to maintaining an outstanding
confidential service. Patients entrust and permit us to collect and retain
sensitive information relating to their health and other matters pertaining to
their care. They do so in confidence and have a right to expect that all staff
will always respect their privacy and maintain confidentiality.
It is essential that, if the legal requirements are to be
met and the trust of our patients is to be retained, all staff must protect
patient information and provide a confidential service.
Quality and Continuous Improvement (CI)
To preserve and improve the quality of the PCNs output, all
personnel are required to think not only of what they do, but how they achieve
it. By continually re-examining our processes, we will be able to develop and
improve the overall effectiveness of the way we work.
The responsibility for this rests with everyone working
within the PCN, to look for opportunities to improve quality and share good
practice, and to discuss, highlight and work with the team to create
opportunities to improve patient care.
Our PCN continually strive to improve work processes that
deliver healthcare with improved results across all areas of our service
provision. We promote a culture of continuous improvement where everyone
counts, and staff are permitted to make suggestions and contributions to
improve our service delivery and enhance patient care.
Staff should interpret national strategies and policies into
local implementation strategies that are aligned to the values and culture of
general practice.
All staff are to contribute to investigations and root cause
analyses whilst participating in serious incident investigations and
multidisciplinary case reviews.
Induction
We will provide a full induction programme and management
will support you throughout the process.
Learning and development
The effective use of training and development is fundamental
to ensuring that all staff are equipped with the appropriate skills, knowledge,
attitude, and competences to perform their role. All staff will be required to
partake in and complete mandatory training as directed. It is an expectation
for this post holder to assess their own learning needs and undertake learning
as appropriate
The post holder will undertake mentorship for team members,
and disseminate learning and information gained to other team members, to share
good practice and inform others about current and future developments (e.g.,
courses and conferences).
Collaborative working
All staff are to recognise the significance of collaborative
working, understand their own role and scope, and identify how this may develop
over time. Staff are to prioritise their own workload and ensure effective
time-management strategies are embedded within the culture of the team.
Teamwork is essential in multidisciplinary environments, and
the post holder is to work as an effective and responsible team member,
supporting others and exploring the mechanisms to develop new ways of working,
while working effectively with others to clearly define values, direction and
policies impacting upon care delivery
Effective communication is essential and all staff must
ensure they communicate in a way which enables the sharing of information in an
appropriate manner.
All staff should delegate clearly and appropriately,
adopting the principles of safe practice and assessment of competence.
Plans and outcomes by which to measure success should be
agreed.
Managing information
All staff should use technology and appropriate software as
an aid to management in the planning, implementation and monitoring of care,
and presenting and communicating information.
Data should be reviewed and processed using accurate
SNOMED/read codes to ensure easy and accurate information retrieval for
monitoring and audit processes.
Service delivery
Staff will be given detailed information during the
induction process regarding policy and procedure.
The post holder must adhere to the information contained
within the PCN/practice directives, ensuring protocols are always adhered to.
Security
The security of the PCN is the responsibility of all
personnel. The post holder must ensure they always remain vigilant and report
any suspicious activity immediately to their line manager.
Under no circumstances are staff to share the codes for the
door locks with anyone, and they are to ensure that restricted areas remain
effectively secured. Likewise, password controls are to be maintained and
passwords are not to be shared.
Professional conduct
All staff are required to dress appropriately for their
role.