Health Care Assistant

Job description

Job responsibilities

Responsibility: Primarily to Nurse Manager but ultimately to all partners within the practice.

Aim of the role:

To work as a professionally accountable team member within the nursing department and to assist the nurses in the provision of health care provided to the patients of Wymondham Medical practice.

To ensure that the care delivered to the practice population is relevant, of a high standard and is clinically effective.

To undertake specific tasks and have responsibilities to facilitate the smooth functioning of the department.

Clinical Role Overview

1. Assist in the delivery of high standard of care to patients in conjunction with practice policy and protocols.

2. Promote patient equality and dignity at all times.

3. Promote effective communication skills between reception staff, nurses and doctors.

4. To remember that professional standards and confidentiality should be maintained at all times.

5. To keep accurate records of all patient attendance and telephone encounters using System One Computer System.

6. To carry out dressings following completion of wound care course.

7. To carry out NHS health checks, Mental health physical checks and Hypertension reviews following suitable training.

8. To carry out ECGs as requested.

9. Give B12 injections, Influenza and shingles vaccines following suitable training.

10. To carry out the duties of a Phlebotomist using appropriate PPE as and when required.

11. To carry out INR clinics using appropriate PPE as and when required.

12. Comply with Infection Control Policy in regard to Sharps Safe equipment including Sharps bins.

13. To organise and document specimens as required.

14. Have Level 3 Training in Safeguarding Children.

15. Participate in the extended hours rota.

Confidentiality:

• The nature of this post requires confidentiality to be of paramount importance at all times.

Health & Safety:

• To ensure observance and adherence to the Health and Safety at Work Act 1974.

Equality and Diversity:

• The post-holder will support the equality, diversity and rights of patients, carers and colleagues.

Personal/Professional Development:

• To participate in staff meetings, 1-2-1 meetings and the appraisal scheme and undertake training appropriate to the development of the job role and in line with the Practices statutory obligations.

Employers Responsibilities

Have responsibility to ensure that all staff have knowledge, skills and competence to fulfil their roles in Safeguarding Children & Adults.

Person Specification

Qualifications

Essential

• Experience of carrying out basic physical health checks
• Experience of carrying out dressings.
• Experience of health promotion.

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative
• Experience of dealing with public/patients
• Practical experience of computerised clinical systems

Desirable

• Experience of working within a General Practice

Skills and Behaviours

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Planning and organising
• Performing under pressure
• Adaptability
• Ability to work as part of an integrated multi skilled team
• Self motivated
• Flexibility
• Confidentiality

Desirable

• Phlebotomy trained

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wymondham Medical Partnership

Address

Postmill Close

Wymondham

Norfolk

NR18 0RF

Employer's website

https://www.wymmed.co.uk/ (Opens in a new tab)