Data Team Administrator

Job description

Job responsibilities

Full training will be provided.

Purpose and Scope:

The post holder will provide administrative support to the Practice working within the Clinical Systems Information Team.

The post holder will provide a high quality service within the Practice and will contribute new ideas to improve and enhance the teams performance.

The post holder will communicate effectively with patients, carers and team members, recognising that alternative methods of communication will be required on occasion.

The nature of this post requires confidentiality to be of paramount importance at all times.

Responsibilities:

1. To fully register new patients and patients who are seen at the practice on a temporary basis.

2. To scan hospital letters onto the patient record and read code any relevant information adding pertinent information to chronic illness templates.

3. To process electronic letters received from various sources, tasking Doctors and the prescription team if action is required.

4. To check the daily Links (EDIs) and action any amendments.

5. To action change of address forms, name changes and enter reminders onto patient records.

6. To sort degraded information, code letters and task the Prescriptions Manager re medication if required with GP2GP transfers.

7. To deal with any Health Authority/PCSE queries regarding medical records or registrations.

8. To ensure that all new patient records are summarised accurately and deducted patient records are sent off in a timely manner.

Back Up

9. To send out recall letters for annual reviews with regards to Chronic Illness.

10. To be aware of Child Protection and Vulnerable Adults issues and know how to act accordingly within the guidelines of the Practices policies for safeguarding.

11. To ensure observance and adherence to the Health and Safety at Work Act 1974.

12. To participate in staff meetings, 1-2-1 meetings and the appraisal scheme and undertake training appropriate to the development of the job role and in line with the Practices statutory obligations.

13. To work to the agreed standards, policies and procedures and protocols of the Practice and be fully conversant with emergency procedures.

14. To carry out other duties as directed by the line manager/Practice Manager which are consistent with the duties and responsibilities of the post.

Person Specification

Qualifications

Essential

• GCSE Grade C or above in English and Maths or equivalent

Experience

Essential

• - Ability to remain calm under pressure whilst dealing with a busy work environment.
• - Ability to work positively as a team member by encouragement, listening and responding.
• - Ability to work on own initiative and also take direction.
• - Ability to manage a heavy workload ensuring deadlines are met.
• - Ability to plan and organise specifically delegated tasks and meet agreed objectives.
• - Ability to work within defined procedures and processes.
• - Ability to provide excellent customer service ensuring confidentiality is observed at all times.
• - Ability to work methodically ensuring accurate attention to detail
• - Ability to use Microsoft Office and learn new software as required.
• - Experience of working in a data entry or administrative role.

Desirable

• - Experience of working within a GP Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wymondham Medical Partnership

Address

Postmill Close

Wymondham

Norfolk

NR18 0RF

Employer's website

https://www.wymmed.co.uk/ (Opens in a new tab)