PA

Village Surgery

The closing date is 16 May 2025

Job summary

To support the Business Manager in the effective administration and management of the practice. The PA to the Business Manager will work under the direction of the Business Manager, striving to enhance a number of key systems in both clinical and administrative areas.

Main duties of the job

The PA will also champion quality and improvement programmes, confidentiality, collaborative working, service delivery, learning and development, promoting a positive working environment.

About us

Our mission is to provide our patients with high quality, accessible care in a safe, responsive and courteous manner.

GP Surgery based in Village Community Medical Centre, Browning Street, Derby, DE23 8AL

12200 patients

Currently there are 5 Partners

GMS contract

Training Practice for GP Registrars, Medical Student, Nursing Students

Part of Derby City South PCN consisting of 7 practices, covering 100,000 patients

Mixed Demographical area

High achieving

Through extensive collaboration within PCN, there are dedicated attached teams to support the GP practices with

  • care homes
  • home visits
  • ARRS staff (First Contact Physio, Pharmacist, Pharmacy Technician, Social Prescriber, Health & Wellbeing Coach, Care Coordinator)

Clinical System SystmOne

CQC overall good with outstanding features

Date posted

06 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2800-25-0005

Job locations

Browning Street

Derby

Derbyshire

DE23 8AL


Job description

Job responsibilities

See the attachment for full job description.

The following are the core responsibilities of the PA to Business Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Supporting the Business Manager as required with projects, systems and procedures

b. Undertaking tasks as directed by the Business Manager in areas of change management and continuous improvement

c. Providing key performance information as requested

d. Supporting the Business Manager in monitoring compliance with health and safety legislation, providing leadership and direction for staff

e. Contributing to the development, implementation and embedding of an effective practice training programme for all staff

f. Provide administrative support for compliance registers, supporting the Business Manager, ensuring DBS checks are conducted

g. Coordinating the practice diary, ensuring meetings are scheduled appropriately

h. Coordinating internal and external meeting arrangements, preparing agendas and producing minutes for meetings

i. Supporting the Business Manager in the marketing of the practice

j. Drafting of the practice newsletter on a quarterly basis

k. Arranging PPG meetings, preparing agendas and producing minutes

l. Supporting the Business Manager in the maintenance of the practice and NHS Choices websites

m. Effective monitoring of the Friends and Families Test

n. In conjunction with the Business Manager, set and monitor performance targets, identifying areas for improvement to enhance patient services

o. Support the Business Manager with succession planning

Job description

Job responsibilities

See the attachment for full job description.

The following are the core responsibilities of the PA to Business Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Supporting the Business Manager as required with projects, systems and procedures

b. Undertaking tasks as directed by the Business Manager in areas of change management and continuous improvement

c. Providing key performance information as requested

d. Supporting the Business Manager in monitoring compliance with health and safety legislation, providing leadership and direction for staff

e. Contributing to the development, implementation and embedding of an effective practice training programme for all staff

f. Provide administrative support for compliance registers, supporting the Business Manager, ensuring DBS checks are conducted

g. Coordinating the practice diary, ensuring meetings are scheduled appropriately

h. Coordinating internal and external meeting arrangements, preparing agendas and producing minutes for meetings

i. Supporting the Business Manager in the marketing of the practice

j. Drafting of the practice newsletter on a quarterly basis

k. Arranging PPG meetings, preparing agendas and producing minutes

l. Supporting the Business Manager in the maintenance of the practice and NHS Choices websites

m. Effective monitoring of the Friends and Families Test

n. In conjunction with the Business Manager, set and monitor performance targets, identifying areas for improvement to enhance patient services

o. Support the Business Manager with succession planning

Person Specification

Experience

Essential

  • Experience of working in general practice
  • Experience of workforce planning
  • Experience of producing agendas and minutes for meetings

Desirable

  • Experience of leading multidisciplinary teams
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • Relevant health and safety experience

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership and/or management qualification
  • AMSPAR qualification
Person Specification

Experience

Essential

  • Experience of working in general practice
  • Experience of workforce planning
  • Experience of producing agendas and minutes for meetings

Desirable

  • Experience of leading multidisciplinary teams
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • Relevant health and safety experience

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership and/or management qualification
  • AMSPAR qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Village Surgery

Address

Browning Street

Derby

Derbyshire

DE23 8AL


Employer's website

https://www.villagesurgeryderby.co.uk/ (Opens in a new tab)

Employer details

Employer name

Village Surgery

Address

Browning Street

Derby

Derbyshire

DE23 8AL


Employer's website

https://www.villagesurgeryderby.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Business Manager

Claire Cooper

ddicb.vsmanagementteam@nhs.net

01332414944

Date posted

06 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2800-25-0005

Job locations

Browning Street

Derby

Derbyshire

DE23 8AL


Supporting documents

Privacy notice

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