Job summary
To support the Business
Manager's in the effective administration of the practice. The administrator to the Business Manager
will work under the direction of the Business Manager's, striving to enhance a
number of key systems in both clinical and administrative areas.
The administrator will also
champion quality and improvement programmes, confidentiality, collaborative
working, service delivery, learning and development, promoting a positive
working environment.
Main duties of the job
a. Supporting the Business Manager as
required with projects, systems and procedures
b. Undertaking tasks as directed by the Business
Manager in areas of change management and continuous improvement
c. Providing key performance information as
requested
d. Supporting the Business Manager in
monitoring compliance with health and safety legislation, providing leadership
and direction for staff
e. Contributing to the development,
implementation and embedding of an effective practice training programme for
all staff
f. Provide administrative support for
compliance registers, supporting the Business Manager, ensuring DBS checks are
conducted
g. Coordinating the practice diary,
ensuring meetings are scheduled appropriately
h. Coordinating internal and external
meeting arrangements, preparing agendas and producing minutes for meetings
i. Supporting the Business Manager in the
marketing of the practice
j. Drafting of the practice newsletter on a
quarterly basis
k. Arranging PPG meetings, preparing
agendas and producing minutes
l. Supporting the Business Manager in the
maintenance of the practice and NHS Choices websites
m. Effective monitoring of the Friends and
Families Test
n. In conjunction with the Business Manager,
set and monitor performance targets, identifying areas for improvement to
enhance patient services
o. Support the Business Manager with
succession planning
About us
We are a friendly, supportive & busy derby based practice who strive to provide our patients with high quality, accessible care in a safe, responsive and courteous manner.
Job description
Job responsibilities
a. Supporting the Business Manager as
required with projects, systems and procedures
b. Undertaking tasks as directed by the Business
Manager in areas of change management and continuous improvement
c. Providing key performance information as
requested
d. Supporting the Business Manager in
monitoring compliance with health and safety legislation, providing leadership
and direction for staff
e. Contributing to the development,
implementation and embedding of an effective practice training programme for
all staff
f. Provide administrative support for
compliance registers, supporting the Business Manager, ensuring DBS checks are
conducted
g. Coordinating the practice diary,
ensuring meetings are scheduled appropriately
h. Coordinating internal and external
meeting arrangements, preparing agendas and producing minutes for meetings
i. Supporting the Business Manager in the
marketing of the practice
j. Drafting of the practice newsletter on a
quarterly basis
k. Arranging PPG meetings, preparing
agendas and producing minutes
l. Supporting the Business Manager in the
maintenance of the practice and NHS Choices websites
m. Effective monitoring of the Friends and
Families Test
n. In conjunction with the Business Manager,
set and monitor performance targets, identifying areas for improvement to
enhance patient services
o. Support the Business Manager with
succession planning
a.
Act
as the primary point of contact for NHS(E), ICS/CCG, community services,
suppliers and other external stakeholders in the absence of the Business
Manager
b.
Assist
with the recruitment of staff as requested by the Business Manager
c.
Support
the Business Manager in the reviewing and updating of practice policies and
procedures
d.
Support
the Business Manager with CI and change initiatives
e.
Manage
asset registers as directed by the Business Manager
f.
Coordinate
all staff absences, maintaining an effective absence register
g.
Represent
the practice locally as required
h.
Maintain
a working knowledge of ICS/CCG initiatives
Job description
Job responsibilities
a. Supporting the Business Manager as
required with projects, systems and procedures
b. Undertaking tasks as directed by the Business
Manager in areas of change management and continuous improvement
c. Providing key performance information as
requested
d. Supporting the Business Manager in
monitoring compliance with health and safety legislation, providing leadership
and direction for staff
e. Contributing to the development,
implementation and embedding of an effective practice training programme for
all staff
f. Provide administrative support for
compliance registers, supporting the Business Manager, ensuring DBS checks are
conducted
g. Coordinating the practice diary,
ensuring meetings are scheduled appropriately
h. Coordinating internal and external
meeting arrangements, preparing agendas and producing minutes for meetings
i. Supporting the Business Manager in the
marketing of the practice
j. Drafting of the practice newsletter on a
quarterly basis
k. Arranging PPG meetings, preparing
agendas and producing minutes
l. Supporting the Business Manager in the
maintenance of the practice and NHS Choices websites
m. Effective monitoring of the Friends and
Families Test
n. In conjunction with the Business Manager,
set and monitor performance targets, identifying areas for improvement to
enhance patient services
o. Support the Business Manager with
succession planning
a.
Act
as the primary point of contact for NHS(E), ICS/CCG, community services,
suppliers and other external stakeholders in the absence of the Business
Manager
b.
Assist
with the recruitment of staff as requested by the Business Manager
c.
Support
the Business Manager in the reviewing and updating of practice policies and
procedures
d.
Support
the Business Manager with CI and change initiatives
e.
Manage
asset registers as directed by the Business Manager
f.
Coordinate
all staff absences, maintaining an effective absence register
g.
Represent
the practice locally as required
h.
Maintain
a working knowledge of ICS/CCG initiatives
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Leadership and/or management qualification
Experience
Essential
- Experience of working with the general public
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (planning and organising)
Desirable
- Experience of working in a healthcare setting
- Experience of leading multidisciplinary teams
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of workforce planning
- NHS/Primary Care/general practice experience
- Relevant health and safety experience
- Experience of producing agendas and minutes for meetings
- SystmOne skills
- Proven problem solving and analytical skills
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Leadership and/or management qualification
Experience
Essential
- Experience of working with the general public
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (generic)
- Excellent leadership skills
- Strategic thinker
- Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
- Effective time management (planning and organising)
Desirable
- Experience of working in a healthcare setting
- Experience of leading multidisciplinary teams
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
- Experience of workforce planning
- NHS/Primary Care/general practice experience
- Relevant health and safety experience
- Experience of producing agendas and minutes for meetings
- SystmOne skills
- Proven problem solving and analytical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
