Alastair Ross Medical Practice

Receptionist

The closing date is 28 July 2025

Job summary

We are seeking a friendly, professional, and organised receptionist to join our busy GP surgery team. As the first point of contact for our patients, you will play a key role in delivering excellent service and supporting the smooth running of the practice. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Main duties of the job

We are seeking a friendly and efficient Receptionist to join our busy GP Surgery team. The main duties include:

  • Welcoming and assisting patients in person and over the phone
  • Booking, amending, and cancelling appointments using clinical systems
  • Managing patient enquiries with professionalism and confidentiality
  • Processing prescriptions, test results, and medical documentation
  • Supporting clinicians and administrative staff in daily operations

About us

What we have to offer:

  • Training and development opportunities
  • supportive and friendly team environment
  • Open door policy

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2782-25-0003

Job locations

Breightmet Health Centre

Breightmet Fold Lane

Bolton

Lancashire

BL2 6DQ


Job description

Job responsibilities

  • Greeting patients and visitors in a courteous and professional manner.
  • Answering telephone calls and managing appointment bookings
  • Processing prescriptions, referrals, clinical letters, samples
  • Ensuring the reception area is tidy, organised, and welcoming
  • Working as part of a team to support the smooth running of the practice
  • To ensure we provide the safest care to our patients
  • Amalgamation of new patients record
  • Following practice policies and procedures
  • Actioning administrative tasks, including scanning, filing and data entry
  • Liaising with clinicians, patients, and external healthcare professionals

Job description

Job responsibilities

  • Greeting patients and visitors in a courteous and professional manner.
  • Answering telephone calls and managing appointment bookings
  • Processing prescriptions, referrals, clinical letters, samples
  • Ensuring the reception area is tidy, organised, and welcoming
  • Working as part of a team to support the smooth running of the practice
  • To ensure we provide the safest care to our patients
  • Amalgamation of new patients record
  • Following practice policies and procedures
  • Actioning administrative tasks, including scanning, filing and data entry
  • Liaising with clinicians, patients, and external healthcare professionals

Person Specification

Qualifications

Essential

  • GCSE Maths & English

Desirable

  • General practice experience

Experience

Essential

  • Reception/Admin experience

Desirable

  • GP receptionist experience desirable
Person Specification

Qualifications

Essential

  • GCSE Maths & English

Desirable

  • General practice experience

Experience

Essential

  • Reception/Admin experience

Desirable

  • GP receptionist experience desirable

Employer details

Employer name

Alastair Ross Medical Practice

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

Lancashire

BL2 6DQ


Employer's website

https://www.alastairross.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Alastair Ross Medical Practice

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

Lancashire

BL2 6DQ


Employer's website

https://www.alastairross.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

Victoria Turner

victoria.turner38@nhs.net

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2782-25-0003

Job locations

Breightmet Health Centre

Breightmet Fold Lane

Bolton

Lancashire

BL2 6DQ


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