Administrator

Bexley Group Practice

Information:

This job is now closed

Job summary

Bexley Group Practice is a well-established and friendly practice dedicated to providing high-quality healthcare services to our community. We are seeking a caring Administrator to join our growing team.

The role is 28 37.5 hours per week Monday to Friday. Salary is depending on experience. For further details about the opportunity, please contact our Assistant Practice Manager via sophie.simper@nhs.net

Main duties of the job

The following list is not exhaustive but includes the kind of jobs for the role:

  • Triaging all GP appointment requests including online requests from AccuRx and signposting the patients to the correct service.
  • Dealing with general enquiries, explaining procedures and making follow-up appointments.
  • Using your triaging and communication skills, ensure that patients who need an urgent consultation are seen appropriately.
  • Receive and make telephone calls as requested. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
  • Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
  • Distributing incoming laboratory results to clinicians
  • Processing prescription requests daily
  • Processing district nurse referrals

About us

Bexley Group Practice is a modern and dynamic surgery. Our main surgery is based in a fantastic purpose-build building in the heart of Welling with a growing list size of 13,600+. We are rated Good by CQC. We have a branch site in Belvedere.

We are part of the Clocktower PCN, forward-thinking network of 6 practices spread across Welling and Bexleyheath.

Date posted

18 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2777-24-0002

Job locations

76-78 Upper Wickham Lane

Welling

Kent

DA16 3HQ


Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associates healthcare agencies.

Please see the job description for further information regarding duties and responsibilities.

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associates healthcare agencies.

Please see the job description for further information regarding duties and responsibilities.

Person Specification

Experience

Essential

  • Experience with working within a GP surgery
Person Specification

Experience

Essential

  • Experience with working within a GP surgery

Employer details

Employer name

Bexley Group Practice

Address

76-78 Upper Wickham Lane

Welling

Kent

DA16 3HQ


Employer's website

https://www.bexleygrouppractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bexley Group Practice

Address

76-78 Upper Wickham Lane

Welling

Kent

DA16 3HQ


Employer's website

https://www.bexleygrouppractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Sophie Simper

sophie.simper@nhs.net

02036910730

Date posted

18 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2777-24-0002

Job locations

76-78 Upper Wickham Lane

Welling

Kent

DA16 3HQ


Supporting documents

Privacy notice

Bexley Group Practice's privacy notice (opens in a new tab)