Medical Receptionist
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Job summary
We are looking for a highly motivated, efficient and organised individual to join our fast-paced reception and administration department to support the efficient day-to-day running of our practice. The role requires shift work Monday - Friday varying between the hours of 08.00 - 18.30.
Main duties of the job
- Answering incoming calls from patients and any other third parties (e.g. pharmacies, hospital, nursing homes)
- Dealing directly with patient and all other visitor queries on the front reception desk
- Dealing with a wide variety of patient queries e.g. appointments, prescriptions, results, referrals and lab tests
- Booking appointments for patients and considering demand and patient need in order to do this effectively e.g home visits, telephone consultations
- Making phone calls on behalf of clinicians e.g. asking patients to make an appointment to see the GP to discuss blood results
- Inputting appropriate coding and clinical data onto patient notes e.g. diagnoses, hospital admissions
- Effectively utilising the various practice clinical systems
This list is not intended to be exhaustive and may be reviewed periodically with the post holder to ensure the job description relates to the job being performed. Training will be given on all of the above.
The role which requires a flexible approach; you will need to be able to work using your own initiative and as part of a team. Experience of working in a GP Practice or NHS setting is desirable but full training will be given.
About us
- A large practice (circa 10,000 patients) with a passionate and committed team of GP partners, salaried GPs, ANPs, pharmacists, practice nurses and HCAs
- A teaching, training and research practice striving to grow and develop the next generation of clinicians
- Supportive work environment to ensure wellbeing with access to occupational health services
- Kitchen areas with tea and coffee, shower facilities also available
- Nightingales café offering affordable healthy meals and snack
Our site offers free parking and is a 5 minute drive from the M53 motorway and Wallasey tunnel, lovely park within 2 minutes walk from site to take wellbeing breaks
Details
Date posted
04 April 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2774-24-0006
Job locations
Victoria Central Health Centre
Mill Lane
Wallasey
Merseyside
CH44 5UF
Employer details
Employer name
Central Park Medical Centre
Address
Victoria Central Health Centre
Mill Lane
Wallasey
Merseyside
CH44 5UF
Employer's website
Employer contact details
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