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Marsh House Medical Practice

Receptionist

The closing date is 19 June 2025

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Job summary

We are looking to recruit a hard working, enthusiastic Receptionist at Marsh House Medical Practice.

This post is for 4 days/36 hours a week over a 2 week rolling rota system (our working week is Mon - Fri, 8am-6pm). The rate of pay is £12.21 per hour.

For further information or to apply, please contact helen.watts13@nhs.net

Main duties of the job

The main duties to be expected in this role are answering busy telephone lines and working on the front reception desk whilst maintaining a helpful and professional manner.

Other aspects of the job will include photocopying, communicating with outside agencies, dealing with emails and Internal Tasks (such as booking appointments).

About us

Marsh House Medical Practice is a GP Surgery within the Abbey Health Centre in Billingham. We have 5 GP Partners, 2 Practice Nurses, 2 HCAs and an Admin and Reception Team.

As a Teaching surgery we also have GP Registras, F2 Doctors on rotation and medical students working within our practice.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2770-25-0001

Job locations

Abbey Health Centre

Finchale Avenue

Billingham

Cleveland

TS23 2DG


Job description

Job responsibilities

Answering the phone lines and working on the front desk to book appointments, deal with patient queries and request medications.

Other duties include actioning emails, and answering internal tasks from GPs, Nurses etc.

Job description

Job responsibilities

Answering the phone lines and working on the front desk to book appointments, deal with patient queries and request medications.

Other duties include actioning emails, and answering internal tasks from GPs, Nurses etc.

Person Specification

Experience

Essential

  • Candidates must have excellent communication skills, be empathetic and professional.
  • Candidates must also have some experience of working in a customer service based setting.

Desirable

  • Experience of working in a GP Surgery would be desirable but not essential.
Person Specification

Experience

Essential

  • Candidates must have excellent communication skills, be empathetic and professional.
  • Candidates must also have some experience of working in a customer service based setting.

Desirable

  • Experience of working in a GP Surgery would be desirable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marsh House Medical Practice

Address

Abbey Health Centre

Finchale Avenue

Billingham

Cleveland

TS23 2DG


Employer's website

http://www.marshhousemedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Marsh House Medical Practice

Address

Abbey Health Centre

Finchale Avenue

Billingham

Cleveland

TS23 2DG


Employer's website

http://www.marshhousemedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Helen Watts

helen.watts13@nhs.net

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2770-25-0001

Job locations

Abbey Health Centre

Finchale Avenue

Billingham

Cleveland

TS23 2DG


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