Job responsibilities
JOB DESCRIPTION
JOB TITLE: HEALTHCARE ASSISTANT
REPORTS TO: SENIOR
PRACTICE NURSE OR GP (Clinically)
PRACTICE MANAGER
(Administratively)
Job Summary:
Working under the
direct supervision of the senior practice nurse/GP and strictly in accordance
with specific practice guidelines and protocols, the Healthcare assistant will
assist the practice clinical team in the provision and delivery of prescribed
programmes of patient care.
They will work in
accordance with the Code of conduct for Healthcare Support Workers and Adult
Social Care Workers in England
. DoH Skills for Health / Skills for Care
Duties and
Responsibilities :
Duties and responsibilities will include the following unless otherwise
advised and subject to the appropriate training.
- NHS Healthchecks
- Monitoring of alcohol audit.
- Phlebotomy.
- Chaperoning duties.
- Processing and management of
laboratory samples and urine samples for urinalysis.
- Restocking of clinical equipment in
the consulting rooms.
- Ordering of laboratory consumables.
- Ordering and maintenance of health
education leaflets and restocking waiting room of these items
- Control of the 24-hour blood pressure
monitor. Contacting patients and arranging appointments for the above,
downloading the information, distributing the results to the requesting GP
and maintenance of the monitor
- Administering of Influenza vaccine, B12
and Pneumococcal vaccination as per PSD and in accordance with practice
guidelines.
- Home visits for the housebound at the
request of the GPs/nurses for phlebotomy and blood pressures.
- Reviews as per template and protocol
when appropriate to be performed by HCA.
- Performing ECGs when requested by a
GP.
- Redressing of wounds and woundcare
when deemed appropriate by a practice nurse.
- Assisting in the assessment and surveillance
of patients health and well-being
- Helping to raise awareness of health
and well-being and how it can be promoted
- Assisting with the collection and
collation of data on needs relating to health and well-being
- To enter data on the computer in the correct
manner, using templates and codes as appropriate
The above list is
not exhaustive and maybe subject to change as deemed necessary.
Confidentiality:
- In the course of seeking treatment,
patients entrust us with, or allow us to gather sensitive information in
relation to their health and other matters. They do so in confidence and
have the right to expect that staff will respect their privacy and act
appropriately.
- In the performance of the above duties
outlined the post holder may have access to confidential information
relating to patients, their carers, practice staff and other healthcare
workers. All such information from any source is to be regarded as
strictly confidential
- Information relating to patients,
carers, colleagues and other healthcare workers may only be divulged to
authorised persons in accordance with the practice polices and procedures
relating to confidentiality and the protection of personal data.
Health and Safety
The post holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the practice Health and Safety Policy, to include:
- Identifying the risks involved in work
activities and undertaking such activities in a way that manages those
risks
- Making use of effective use of training
to update knowledge and skills
- Using appropriate infection control
procedures, maintaining work areas in a tidy and safe way and free of
hazards
- Reporting potential risks identified
Equality and
Diversity:
The post holder
will support the equality, diversity and rights of patients, carers and
colleagues, to include:
- Acting in a way that recognizes the
importance of peoples rights, interpreting them in a way that is
consistent with practice procedures and polices, and current legislation
- Respecting the privacy, dignity, needs
and beliefs of patients, carers and colleagues
- Behaving in a manner which is
welcoming to and of the individual, is non-judgemental and respects their
circumstances, feelings and rights
Personal/Professional Development
The post holder will participate in any training
programme implemented by the practice as part of this employment, such training
to include:
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
Taking
responsibility for own development, learning and demonstrating new skills
Quality
The post holder will strive to maintain quality
within the practice and will:
Assess
own performance and take accountability for own actions, either directly or
under supervision
Contribute
to the effectiveness of the team by reflecting on own performance
Work
effectively with other individuals to meet patients needs
Effectively
manage own time, workload and resources
To be
dressed smartly and behave in a professional manner at all times
To
communicate effectively with other team members, patients and carers
