Healthcare Assistant

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: HEALTHCARE ASSISTANT

REPORTS TO: SENIOR PRACTICE NURSE OR GP (Clinically)

PRACTICE MANAGER (Administratively)

Job Summary:

Working under the direct supervision of the senior practice nurse/GP and strictly in accordance with specific practice guidelines and protocols, the Healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

They will work in accordance with the Code of conduct for Healthcare Support Workers and Adult Social Care Workers in England . DoH Skills for Health / Skills for Care

Duties and Responsibilities :

Duties and responsibilities will include the following unless otherwise advised and subject to the appropriate training.

• NHS Healthchecks
• Monitoring of alcohol audit.
• Phlebotomy.
• Chaperoning duties.
• Processing and management of laboratory samples and urine samples for urinalysis.
• Restocking of clinical equipment in the consulting rooms.
• Ordering of laboratory consumables.
• Ordering and maintenance of health education leaflets and restocking waiting room of these items
• Control of the 24-hour blood pressure monitor. Contacting patients and arranging appointments for the above, downloading the information, distributing the results to the requesting GP and maintenance of the monitor
• Administering of Influenza vaccine, B12 and Pneumococcal vaccination as per PSD and in accordance with practice guidelines.
• Home visits for the housebound at the request of the GPs/nurses for phlebotomy and blood pressures.
• Reviews as per template and protocol when appropriate to be performed by HCA.
• Performing ECGs when requested by a GP.
• Redressing of wounds and woundcare when deemed appropriate by a practice nurse.
• Assisting in the assessment and surveillance of patients health and well-being
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs relating to health and well-being

• To enter data on the computer in the correct manner, using templates and codes as appropriate

The above list is not exhaustive and maybe subject to change as deemed necessary.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the above duties outlined the post holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues and other healthcare workers may only be divulged to authorised persons in accordance with the practice polices and procedures relating to confidentiality and the protection of personal data.

Health and Safety

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety Policy, to include:

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making use of effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free of hazards
• Reporting potential risks identified

Equality and Diversity:

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and polices, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings and rights

Personal/Professional Development

The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and demonstrating new skills

Quality

The post holder will strive to maintain quality within the practice and will:

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own performance

Work effectively with other individuals to meet patients needs

Effectively manage own time, workload and resources

To be dressed smartly and behave in a professional manner at all times

To communicate effectively with other team members, patients and carers

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified in Phlebotomy

Desirable

• Qualified to NVQ level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alwoodley Medical Centre

Address

Saxon Mount

Leeds

LS17 5DT

Employer's website

https://www.alwoodleymedicalcentre.co.uk/ (Opens in a new tab)