Receptionist
The Practice@188
This job is now closed
Job summary
We are looking for a friendly, proactive, and organised Receptionist to join our expanding team!
As the first point of contact for our patients and visitors, you will play a key role in creating a positive and welcoming atmosphere. Youll handle a range of front-of-house duties, including managing queries, greeting visitors, and ensuring smooth communication between patients and staff.
In addition to your patient-facing responsibilities, youll support our back-office admin by managing our generic email inbox, processing referrals, and coordinating follow-up appointments. Your attention to detail and strong communication skills will be vital in maintaining efficient office operations and delivering exceptional service.
If you're someone who thrives in a fast-paced environment, enjoys interacting with people, and is eager to contribute to a growing organisation, this role is for you. We offer a collaborative and supportive workplace where your contributions truly matter.
Main duties of the job
As a Receptionist, you will be the first point of contact for patients and visitors, offering a warm and professional welcome. Your main duties will include managing patient enquiries, scheduling appointments, and coordinating follow-up visits.
In addition to front-of-house duties, you will assist with administrative tasks such as processing referrals, updating patient information, and managing our generic email inbox. You will work closely with both clinical and administrative teams to ensure smooth operations and efficient patient care. Strong organisational skills, attention to detail, and excellent communication are essential in this role.
About us
Founded in 1940, The Practice @ 188 is a caring GP Practice in the heart of Golders Green with more than 9,500 patients and growing. Consistently Good ratings in all five areas rated by CQC (the Care Quality Commission) indicate the firm foundations of the Practices exceptional organisation and efficiency.
All clinical and administrative staff are encouraged to develop professionally and there are always opportunities for career development emerging within the Practice, and in our wider Primary Care Network.
We have a friendly team philosophy. We respect, listen to and value all members of staff as we understand that everyone has a vital role to play in our organisation.
The Practice @ 188 is committed to providing safe and effective care to an extremely high quality for our community.
There are excellent transport links and we are a ten minute walk from Golders Green and Brent Cross underground stations (Northern Line).
Date posted
25 November 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
1 years
Working pattern
Part-time
Reference number
A2739-24-0002
Job locations
188 Golders Green Road
Golders Green
London
NW11 9AY
Employer details
Employer name
The Practice@188
Address
188 Golders Green Road
Golders Green
London
NW11 9AY
Employer's website
https://www.thepracticeat188.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
