GP Healthcare Assistant (HCA)

Job description

Job responsibilities

Job Description - Health Care Assistant (HCA)

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Undertake new patient health checks

b. Undertake NHS Health Checks (40 to 74 years)

c. Support the practice with health promotion programmes

d. Carry out baseline observations such as urine analysis, pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately

e. Facilitate routine and 24-hour BP monitoring, advising patients accordingly

f. Undertake wound care, dressings and other clinical tasks as required

g. Support the practice nurse with the management of chronic disease clinics

h. Carry out BMI checks as directed

i. Act as a chaperone as required

j. Undertake venepuncture

k. Administer vaccinations

l. Carry out ear irrigation under the supervison of the practice nurse

m. Carry out ECGs as requested

n. Ensure specimens are recorded and ready for onward transportation

o. Provide support during minor operations as required

p. Ensure all clinical rooms are adequately stocked and prepared for each session

q. Ensure fridges are cleaned and temperatures recorded in accordance with guidance

r. Assist in ensuring stocks of medical supplies are maintained in all clinical areas

s. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice policy

t. Deliver opportunistic health promotion where appropriate

u. To undertake all training required by the Practice and maintain a personal development plan

v. Attend all meetings required and participate in shared learning within the practice

w. Take part in periodic appraisals required by the Practice

x. Participate in practice audit as directed by the audit lead

y. Participate in local initiatives to enhance service delivery and patient care

z. Complete opening and closing procedures in accordance with the rota

Person Specification

Qualifications

Essential

• Good standard of general education
• Core training requirements

Desirable

• Certification in phlebotomy, dressings, BPs, ECG, injections etc

Experience

Essential

• Experience of working in Primary Care
• Experience of working with the patients
• Experience of working in a confidential environment
• Ability to record accurate clinical notes

Desirable

• Wound Care
• ECGs
• Phlebotomy
• Patient health checks inc. height, weight, BP, Pulse
• Spirometry

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• Competent in the use of Office and Outlook
• SystmOne user skills

Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort
• Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Paston Surgery

Address

9-11 Park Lane

North Walsham

Norwich

Norfolk

NR28 0BQ

Employer's website

https://www.pastonsurgery.nhs.uk/ (Opens in a new tab)