Job summary
Join Our Friendly Team at a Thriving GP Surgery
Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment. Were a busy GP surgery with over 14,800 patientsand were growing. As we expand, were excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.
If youre looking to bring your skills to a vibrant, community-centred practice, wed love to hear from you.
Qualifications & Skills Required:
- Experience in clinical administration or medical coding, with proficiency in EMIS Web and SNOMED CT.
- Knowledge of CQC and QOF standards and experience in supporting audit and compliance activities.
- Excellent organisational skills, attention to detail, and ability to work independently.
- Strong communication skills, with a focus on professionalism and confidentiality.
Main duties of the job
Primary Key Responsibilities
1. Medical Summarising and SNOMED CT Coding
- Code clinical data using SNOMED CT within the EMIS Web system, adhering to coding standards to ensure data quality and compliance.
2.CQC and QOF Compliance
- Conduct monthly searches and audits to ensure the practice meets CQC and QOF standards.
3.Patient Registration and Deduction
4. Prescription Processing
Handle prescription requests , verifying details and coordinating with clinical staff to address any queries.
5. Medical Reports and Documentation Requests
- Process requests from patients, insurance companies, and other entities for medical reports and documentation.
6. Correspondence and Documentation Management
- Review, process,scan and file all incoming correspondence, including clinical letters, ensuring action is taken in line with established protocols.
7. Administrative and Staff Support
- Answer incoming calls, transferring or managing caller's requests professionally.
8. Meeting and Policy Management
- Record minutes for practice meetings, documenting discussions and agreed actions accurately.
9. Work Area Maintenance
- Maintain a clean, organised, and effective working area, supporting productivity and professionalism.
Secondary Key Responsibilities
In addition to the primary responsibilities, the Clinical Administrator may also be required to:
1. Audit Participation
2. Reception and Administrative Support
- Provide cover for reception staff during absences.
About us
Why Join Us?
We are not just a GP surgery we are a supportive and rewarding workplace where staff well-being is our priority. Here's why you'll love working with us:
- Staff Well-being Award Winners : We are proud to have won the Staff Well-being Award in December 2023.
- Wellness Room : Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
- Pilates Sessions: Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
- Stress-Free Environment: We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
- Relax and Recharge : Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
- Outstanding Reputation : Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.
Join us and become part of a team that values your health and happiness.
Job description
Job responsibilities
The post holder will be expected to provide general
administration duties, which may include but is not limited to;
To assist in keeping patient records accurate and up to date by
scanning and attaching paper documents in to electronic records.
Filing scanned documents into patient electronic notes (EMIS)
Electronically filing test results and other documents/patient
information
Perform computer searches and data collection to support
practice enhanced services and ensure clinical safety.
Keeping all records including staff trainings up to date for CQC
purposes.
Monitoring telephone call queue daily.
To liaise with reception manager to make sure all tasks are
completed at the end of day.
Helping patients by dealing with requests or questions in a
polite, professional and efficient manner
Telephoning patients to inform them about prescriptions, to
move/book or rebook appointments, or gather personal data in a sensitive
manner, such as smoking status, when asked to do so
Printing and distributing repeat prescriptions
Registering patients, ensuring that information is checked and
documented accurately
General administration involving patient records, audits etc. as
required.
Prepare medical reports and other requests for information are
processed accurately and in a timely manner, ensuring practice protocols
regarding information governance and confidentiality are adhered to
Record-keeping, distribution of documents, filing are all
undertaken accurately and efficiently
Taking responsibility for the scheduling and co-ordination of
meetings
Management of the generic email inbox
You should have previous administrative experience, preferably
familiar with EMIS Web GP system. Good written and verbal communication skills
are essential together with highly effective organisational and planning
skills.
Job description
Job responsibilities
The post holder will be expected to provide general
administration duties, which may include but is not limited to;
To assist in keeping patient records accurate and up to date by
scanning and attaching paper documents in to electronic records.
Filing scanned documents into patient electronic notes (EMIS)
Electronically filing test results and other documents/patient
information
Perform computer searches and data collection to support
practice enhanced services and ensure clinical safety.
Keeping all records including staff trainings up to date for CQC
purposes.
Monitoring telephone call queue daily.
To liaise with reception manager to make sure all tasks are
completed at the end of day.
Helping patients by dealing with requests or questions in a
polite, professional and efficient manner
Telephoning patients to inform them about prescriptions, to
move/book or rebook appointments, or gather personal data in a sensitive
manner, such as smoking status, when asked to do so
Printing and distributing repeat prescriptions
Registering patients, ensuring that information is checked and
documented accurately
General administration involving patient records, audits etc. as
required.
Prepare medical reports and other requests for information are
processed accurately and in a timely manner, ensuring practice protocols
regarding information governance and confidentiality are adhered to
Record-keeping, distribution of documents, filing are all
undertaken accurately and efficiently
Taking responsibility for the scheduling and co-ordination of
meetings
Management of the generic email inbox
You should have previous administrative experience, preferably
familiar with EMIS Web GP system. Good written and verbal communication skills
are essential together with highly effective organisational and planning
skills.
Person Specification
Qualifications
Essential
- Higher Degree or 2 years experience of GP clinical system EMIS WEB
Desirable
- Experience of working in a GP practice
Experience
Essential
- Excellent communication skills (written and oral). Applicants must have excellent I.T skills .Please see job description .
Desirable
- Experience of working in GP practice
Person Specification
Qualifications
Essential
- Higher Degree or 2 years experience of GP clinical system EMIS WEB
Desirable
- Experience of working in a GP practice
Experience
Essential
- Excellent communication skills (written and oral). Applicants must have excellent I.T skills .Please see job description .
Desirable
- Experience of working in GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
