Business and Practice Manager

Bradford on Avon & Melksham Health Partnership


This job is now closed

Job summary

We are seeking a dynamic leader who has strong financial management skills and a desire to be involved in future estate development plans. Ideally you will already have 2 years healthcare experience (gained within the NHS) and be looking to lead a large GP Practice.

To excel in this post you must have excellent organisational and strategic skills, plus in-depth knowledge of all aspects of management including estates and facilities, staff management, HR, Finance and most importantly be an outstanding communicator. You will have strong IT skills, be confident in Excel, Word, Systmone and comfortable with accounting systems.

We expect our future leader to be able to forge strong relationships with other organisations such as our fellow PCN Practices and CCG.

Main duties of the job

Strategic management and planning: Prepare and annually update the practice development plan, and oversee the implementation of these aims and objectives. Assess and evaluate accommodation requirements and manage estates redevelopment/expansion plans.

Financial management: Ensure the Practice operates in a profitable and cost-effective manner in keeping with the financial aspirations of the Partners, with timely reporting to the Partners/budget holders. Liaise with the practice accountants. Maximize income streams, be responsible for the bank accounts, negotiate/liaise with the practice Bankers, manage and monitor PAYE for practice staff and maintain appropriate records.

Operational & Personnel management: Lead the practice team, ensuring the business is run in a safe, efficient, effective and CQC compliant manner. Line manager the administrative management team.

You will be a key member of the Melksham & Bradford on Avon Primary Care Network board, ensuring that the strategic direction is in line with that of Bradford on Avon & Melksham Health Partnership.

About us

We are a responsive, innovative and ambitious GP training practice, who pride ourselves on delivering safe and timely care, enabling patients to optimise their health and well-being. We offer our staff the opportunity to develop their skills and competencies by providing in-house (and external - where appropriate) training and mentorship, in a supportive and nurturing environment.

We operate across 3 GP sites, two in Bradford on Avon and one in the nearby village of Winsley.

We serve a population of 20,300 patients, covering both Bradford on Avon and Melksham. The current Practice team (135 staff) consists of 7 GP partners, GP Associates, Retained GPs, as well as a multi-disciplined team consisting of Clinical Pharmacists, Mental Health Care Practitioner, Paramedics, Emergency Nurses, Practice Nurses, HCAs, Phlebotomist as well as non-clinical staff which includes our Social Prescribers. Our Winsley branch surgery is also a dispensing practice.

Job description

Job responsibilities

To view the full job description, please click on supporting documents.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

For an informal discussion, further details, or to arrange a visit, please contact Ellen Wilson, Practice Manager, 01225 866611,

Person Specification



  • Degree education with excellent literacy and numeracy skills


  • Leadership and / or Management Qualification
  • Educated to degree level in healthcare and or business



  • Experience of working in a health care setting
  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of successfully developing and implementing projects
  • Experience of workforce planning, forecasting and development
  • Experience of working with the general public
  • Experience of managing large multidisciplinary teams
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures


  • NHS / Primary Care General Practice experience
  • Relevant health and safety experience
  • Experience of chairing meetings, producing agendas and minutes



  • Ability to exploit and negotiate opportunities to enhance service delivery
  • Excellent communication skills (written, oral and presenting)
  • Strong IT skills (generic)
  • Excellent leadership skills
  • Strategic thinker and negotiator
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • Effective time management (Planning & Organising)
  • Ability to network and build relationships
  • Proven problem solving & analytical skills
  • Ability to develop, implement and embed policy and procedure
  • Ability to motivate and train staff


  • System one user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford on Avon & Melksham Health Partnership


Health Centre

Station Approach

Bradford on Avon


BA15 1DQ

Employer's website (Opens in a new tab)

For questions about the job, contact:

Ellen Wilson


Date posted

29 August 2021

Pay scheme



£55,000 to £60,000 a year



Working pattern


Reference number


Job locations

Health Centre

Station Approach

Bradford on Avon


BA15 1DQ

Supporting documents

If there's technical issues with the website, contact:



0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.