Deputy Practice Manager (Maternity Cover)

Job summary

An exciting opportunity has arisen to work with a dynamic and friendly practice located in the idyllic town of Bradford on Avon (with river, canal and architecture), 8 miles south east from Bath.

We are seeking a self-motivated, enthusiastic, flexible and proactive individual to support the Practice Manager in all aspects of practice functionality and the provision of high quality patient services within a safe, efficient working environment. This post will commence from 01 August 2021 and is a temporary contract for 1 year to cover for maternity leave.

The post holder will play a pivotal role in managing the day-to-day operability of the practice, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment.

You will have previous experience of managing a team and ideally knowledge of SystmOne (TPP) clinical system.

Main duties of the job

a. Supporting the Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities and adhere to policy and procedure at all times

b. Providing leadership and guidance for the following staff: Co-ordinators, Contact Centre staff, Associates, Locums and Trainees, as well as providing support to the HR & Complaints Manager who manages the Administration Team

c. Support the management team in the compilation of practice reports, regarding sickness, absence and rota changes to ensure that payroll is able to run smoothly

d. Managing future appointment capacity and locum requirement, providing guidance to the GP Rota planning team, building in advance GP holiday planning

e. Oversee the training coordinator and ensure overall practice compliance with CQC training requirements

f. Guiding staff and developing searches and audits on the clinical system, ability to manipulate reports outside the clinical system

About us

We are a responsive, innovative and ambitious training practice, who pride ourselves on delivering safe and timely care, enabling patients to optimise their health and well-being. We offer our staff the opportunity to develop their skills and competencies by providing in-house (and external - where appropriate) training and mentorship, in a supportive and nurturing environment.

We operate across 3 GP sites, two in Bradford on Avon and one in the nearby village of Winsley.

We serve a population of 20,300 patients, covering both Bradford on Avon and Melksham. The current Practice team consists of 7 GP partners, GP Associates, Retained GPs, as well as a multi-disciplined team consisting of Clinical Pharmacists, Emergency Nurses, Practice Nurses, HCAs, a Paramedic and an Emergency Care Practitioner as well as non-clinical staff. We are in the process of expanding the team to incorporate further areas of expertise into our multi-disciplinary team.