Medical Receptionist
Bradford on Avon & Melksham Health Partnership
This job is now closed
Job summary
We are a forward thinking and friendly Practice providing quality care for over 20,000 patients in the local community. A fantastic opportunity has arisen to join our patient services team as a confident, reliable and conscientious Medical Receptionist (full time/part time applications considered). If you enjoy working in a busy, caring environment and have a flexible and adaptable approach you may be the person we are looking for to join our valued team. As a Medical Receptionist you will provide the highest standards of support to our clinical team, practice management and patients .This will involve working co-operatively and efficiently with other members of the Patient Services team to ensure the smooth running of the service. You will undertake a wide variety of duties including using our clinical system to make appointments, reception duties and various administrative tasks. Our team provides a courteous and respectful service to every patient to meet their individual needs.
Main duties of the job
Working as a Medical Receptionist in the practice requires excellent customer service skills. Experience of call handling in a busy and changing environment is desirable. As a member of the patient services team you will be required to be a good communicator, both verbal and written, with the ability to work calmly and confidently when under pressure and dealing with several tasks at once. Confidentiality is key to the role which requires honesty, discretion and a sympathetic approach. To use the clinical system you will need a good level of IT literacy, and familiarity with Microsoft Office and emails is essential. Minimum GCSE Grade C in English & Maths.
About us
This is a permanent role with an NHS pension, four weeks annual leave and bank holidays (pro rata). Additional staff benefits include: NHS Blue Light card Cycle scheme Computer scheme In the course of seeking treatment, patients entrust our staff with personal information. In turn our staff work in accordance with the policies and procedures of the practice with upmost confidentiality and integrity. The team is incredibly welcoming and supportive and a full induction programme and on-going training will be provided.
Date posted
23 July 2021
Pay scheme
Other
Salary
£8.95 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2732-21-2735
Job locations
Health Centre
Station Approach
Bradford on Avon
Wiltshire
BA15 1DQ
Employer details
Employer name
Bradford on Avon & Melksham Health Partnership
Address
Health Centre
Station Approach
Bradford on Avon
Wiltshire
BA15 1DQ
Employer's website
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