Admin Assistant

Bridgewater Surgeries

This job is now closed

Job summary

Bridgewater Surgery is looking for a part time administrative assistant.

Do you enjoy helping patients and working in a fast paced environment? if so this could be the role for you. Candidates will need to be organised, able to solve problems and work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role as you will have lots of contact with patients.

Hours of work to be discussed, up to 15hrs/week ideally over 3 days

Main duties of the job

To provide administrative support to all Practice sites. The role is varied and highly demanding, requiring a person with excellent organisational ability and able to work under pressure while providing a positive and responsive professionalism on behalf of the practice.

About us

We are a patient centred, forward thinking, high achieving, dynamic, training practice with a long history of education (under & post-graduate). The successful candidate will work as part of our admin function to support our growing surgery team.

Date posted

24 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2717-23-0004

Job locations

Bridgewater House

7 Printers Avenue

Watford

Herts

WD18 7QR

Job description

Job responsibilities

Monitor main surgery email and deal with all incoming emails.

Ensure procedures for registering new or temporary registrations are completed

Explain practice arrangements and formal requirements to new and temporary patients.

Process patient deductions as appropriate

Deal with GP Links including the amendment and deduction of patient records

Process electronic discharge summaries and out of hours notifications

Monitor incoming electronic test results to ensure prompt review by clinicians.

Data entry of new and temporary registrations and relevant patient information e.g. smoking status, BP, ethnicity, medication and past medical history.

Ensuring appropriate patient records are kept up to date, including but not limited to:

- Cytology

- Pathology results

- Bowel and breath screening results

Private medical/insurance/solicitors reports etc

Allocate work to appropriate clinical staff in accordance with Practice procedures.

Liaise with external organisations regarding requests for information.

Liaise with patients as necessary

Keep accurate and timely records

Scan patient information in computerised record i.e. medical documents, hospital reports and letters as necessary

Job description

Job responsibilities

Monitor main surgery email and deal with all incoming emails.

Ensure procedures for registering new or temporary registrations are completed

Explain practice arrangements and formal requirements to new and temporary patients.

Process patient deductions as appropriate

Deal with GP Links including the amendment and deduction of patient records

Process electronic discharge summaries and out of hours notifications

Monitor incoming electronic test results to ensure prompt review by clinicians.

Data entry of new and temporary registrations and relevant patient information e.g. smoking status, BP, ethnicity, medication and past medical history.

Ensuring appropriate patient records are kept up to date, including but not limited to:

- Cytology

- Pathology results

- Bowel and breath screening results

Private medical/insurance/solicitors reports etc

Allocate work to appropriate clinical staff in accordance with Practice procedures.

Liaise with external organisations regarding requests for information.

Liaise with patients as necessary

Keep accurate and timely records

Scan patient information in computerised record i.e. medical documents, hospital reports and letters as necessary

Person Specification

Experience

Essential

Knowledge of Microsoft Office Programmes
Experience working with the General Public

Desirable

Experience working in primary care/GP practice
Experience working on SystmOne clinical application

Qualifications

Essential

English and Maths GCSE/O levels

Desirable

NVQ2 or equivalent experience

Personal skills & attributes

Essential

Good telephone manner
Able to plan and prioritise effectively and work within defined deadlines
Able to demonstrate inter-personal communication skills

Person Specification

Experience

Essential

Knowledge of Microsoft Office Programmes
Experience working with the General Public

Desirable

Experience working in primary care/GP practice
Experience working on SystmOne clinical application

Qualifications

Essential

English and Maths GCSE/O levels

Desirable

NVQ2 or equivalent experience

Personal skills & attributes

Essential

Good telephone manner
Able to plan and prioritise effectively and work within defined deadlines
Able to demonstrate inter-personal communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bridgewater Surgeries

Address

Bridgewater House

7 Printers Avenue

Watford

Herts

WD18 7QR

Employer's website

https://www.bridgewatersurgeries.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bridgewater Surgeries

Address

Bridgewater House

7 Printers Avenue

Watford

Herts

WD18 7QR

Employer's website

https://www.bridgewatersurgeries.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Laura Bonanni

laura.bonanni@nhs.net

01923202600

Date posted

24 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2717-23-0004

Job locations

Bridgewater House

7 Printers Avenue

Watford

Herts

WD18 7QR

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