Job responsibilities
Job responsibilities
Job Purpose:
To support the GPs and clinical staff to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.
It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times. In addition, the post holder is co-responsible for managing, maintaining and administering various data sources, which may include waiting lists, caseloads, or clinical reporting. Responsible for ensuring accurate data is recorded for national target requirements.
Duties and Responsibilities of the Post:
To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
To support the achievement of the practices prescribing Quality and Outcomes Framework targets.
Work with the PCN Pharmacists and Pharmacy Technicians to contribute to the PCN DES.
Working with the GPs and clinicians to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
To participate in medication audits.
To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the Lancashire & South Cumbria ICB.
To prepare evidence-based resources and information to support the implementation of rational cost-effective prescribing.
To support the GPs to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate.
To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
To advise on the sourcing and safe management of medicines as appropriate.
To assist in the submission of claims for personally administered drugs as required.
Be responsible for the organisation, planning and of own workload to meet set deadlines.
Taking messages and passing on information as appropriate.
Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
Helping to keep all practice areas tidy and free from obstructions and clutter.
Helping to maintain a positive, patient focussed culture.
Helping to maintain a positive, supportive culture across the whole of the practice team.
Any other duties commensurate with this position.
Duties will vary from time to time under the direction of the Partners dependent on current and evolving practice workload and staffing levels.
To provide medicines optimisation to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
To produce patient information leaflets and posters and run medicine awareness projects throughout the year.
Assist Partners with the appropriate monitoring and management of their prescribing budgets.
To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.