Finance Business Manager( NHS Experience)

Sutton Primary Care Networks

The closing date is 30 April 2024

Job summary

Chesser surgery is seeking for a committed Finance Business Manager to join the Practice team at Carshalton. You'll be joining a great team in a great place, where your commitment will be genuinely valued, your skills respected, and your ambition rewarded. The post holder will be responsible for all the finances of the Surgery, including performance against budget and cash flow and ensuring that systems are in place to monitor income and reach targets. Previous management experience in a GP Practice or Community Health services is essential.

The Finance Business Manager is a key member of the senior management team reporting to and supported by the Managing Partners. Under delegation from those Partners the postholder will take prime responsibility for the financial affairs of the Chesser surgery and for the Practices role in administering the finances of Sutton PCNs.

The role is 15-22.5 hours per week; however, the candidate will be required to work those hours necessary for the proper performance of their duties.

Main duties of the job

The Finance Business Manager is a key member of the senior management team reporting to and supported by the Managing Partners. Under delegation from those Partners the postholder will take prime responsibility for the financial affairs of the Chesser surgery and for the Practices role in administering the finances of Sutton PCNs.

In liaison with the Practices accountants, the postholder will ensure that the partnership and senior management of the team are provided with prompt and accurate financial information including end of year accounts for the Practice, its limited company, and the primary care network of which it is a part. The post-holder will be responsible for producing and maintaining up to date management accounts for the Practice and to monitor performance against financial targets set within the Practice strategy. The postholder will also oversee Practice procurement, estates/facilities, IT/telephony, and overall business development.

About us

Chesser surgery is part of Sutton Primary Care Networks which consist of 22 GP Practices within Sutton Borough. There are currently 4 Primary Care Networks (PCNs); Carshalton, Cheam & South Sutton, Central Sutton, and Wallington PCN; each serving a population of approximately 50,000 patients. PCNs form a key building block of the NHS long-term plan. Bringing general practices together to work at scale has been a policy priority for some years for a range of reasons, including improving the ability of practices to recruit and retain staff; to manage financial and estates pressures; to provide a wider range of services to patients and to integrate with the wider health and care system more easily. (The Kings Fund, Primary Care Networks Explained, 1.7.19)

Chesser surgery is a clinically forward-looking, friendly, and focused on providing a wide range of healthcare services to patients in Carshalton and the surrounding area. Our surgery is led by 3 GP Partners, supported by other GPs, nurses, Pharmacists, Health and Wellbeing Coaches, Mental health practitioners, Social prescribers, Physiotherapists, Healthcare assistants and Administrative staff. With the additional healthcare roles, we are now more resilient and efficient and able to invest in continuous quality improvement, training and developing our workforce. We value the diversity of our colleagues and actively champion an inclusive culture and are committed to helping our colleagues achieve a work/life balance.

Date posted

08 April 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2700-24-0010

Job locations

The Chesser Surgery

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT


Job description

Job responsibilities

Management of financial resources:

Responsible to the partner(s) for the effective use of practice finances, working with the Operations manager, Practice accountant to plan effective budgetary control, ensuring cost efficiencies and maximisation of profitability.

Support management in strategic financial management for the Practice, ensuring its long-term financial strength and viability, and making best use of its resources; advise the Partners and senior management on appropriate financial strategies and governance. Attend meetings as required.

Work in close liaison with the Practices accountants to optimise the relationship and the availability of financial information to inform the running of the Practice; maintain contact with the Practice bankers, administering & utilising the system of (mainly electronic) payments.

Manage finances so that all income is accounted for, payments are made only for authorised expenditure, assets are safeguarded, liabilities are discharged in a timely manner. Assist management in ensuring that the Practices systems and procedures secure financial probity and support good governance.

Produce such management forecasts and information promptly and accurately, for the effective monitoring and control of the cash-flow and finances of the Practice; ensure the timely and accurate provision of financial reports, including management, annual, and (where applicable) project accounts and such returns as may be required for statutory or regulatory purposes. Assist in refining and developing relevant management information systems.

In liaison with senior management and Practice accountants, ensure that the tax affairs of the organisation are kept in exemplary order (including VAT returns), optimising tax efficiency and ensuring that all HMRC returns and requirements are made and met; the postholder will be the main point of contact in the event of HMRC inspection.

Ensure that sums received and disbursed on behalf of (or between members of) the PCN are correctly, expeditiously, and transparently administered and recorded; assist senior management in presenting to network Executive in this regard. Liaise with accountants to ensure prompt and accurate PCN accounts.

Assist the senior management team to appraise business opportunities and in the preparation of any bids to deliver services to ensure their financial viability.

Work closely with Managing Partners to identify, create, and implement innovative business and financial models.

Procurement

Working closely with senior management:

Have oversight of all purchasing of goods and services and maintenance of all equipment and materials within the Practice, ensuring adherence to Practice policies and value for money; assisting to refine and develop Practice policies and procedures to that end.

Ensure purchase systems accord with budgets set.

Ensure contract renewals and appraisals of alternative options are managed in a timely and cost effective manner.

Estates, IT & Telephony

Working closely with senior management:

Assume executive responsibility for facilities management and health and safety at the Surgery in line with relevant legislation. Ensure practice premises and equipment therein are safe, secure, robust, and well maintained.

Ensure business continuity systems and procedures are kept up-to-date and are appropriate for the practices needs.

Ensure that practice facilities and equipment are appropriately maintained, calibrated, serviced, and optimised in terms of functionality and availability. Ensure that all appropriate insurances are in place for and that competitive quotes are obtained in the process of renewing these.

Maintain excellent working relationships with primary care IT services and the Practices cloud-based telephony phone system provider enabling the practice to get the best value and functionality possible.

Investigate and make recommendations regarding IT and telephone systems when required.

Ensure IT and phone systems are safe, secure, and robust and that appropriate monitoring systems are maintained.

Ensure that systems generally secure the confidentiality of communications and protection of patient and Practice data.

Line Management

The Finance and Business Manager will line manage the Business Admin support staff within the Practice, providing supportive leadership and direction.

Responsible for all bookkeeping, setting up of payments, petty cash, ordering of consumables and equipment.

Responsible for first line reporting and management of IT, telephony, and facilities issues

Responsible for providing in-house courier service and basic maintenance and health & safety related activities.

Job description

Job responsibilities

Management of financial resources:

Responsible to the partner(s) for the effective use of practice finances, working with the Operations manager, Practice accountant to plan effective budgetary control, ensuring cost efficiencies and maximisation of profitability.

Support management in strategic financial management for the Practice, ensuring its long-term financial strength and viability, and making best use of its resources; advise the Partners and senior management on appropriate financial strategies and governance. Attend meetings as required.

Work in close liaison with the Practices accountants to optimise the relationship and the availability of financial information to inform the running of the Practice; maintain contact with the Practice bankers, administering & utilising the system of (mainly electronic) payments.

Manage finances so that all income is accounted for, payments are made only for authorised expenditure, assets are safeguarded, liabilities are discharged in a timely manner. Assist management in ensuring that the Practices systems and procedures secure financial probity and support good governance.

Produce such management forecasts and information promptly and accurately, for the effective monitoring and control of the cash-flow and finances of the Practice; ensure the timely and accurate provision of financial reports, including management, annual, and (where applicable) project accounts and such returns as may be required for statutory or regulatory purposes. Assist in refining and developing relevant management information systems.

In liaison with senior management and Practice accountants, ensure that the tax affairs of the organisation are kept in exemplary order (including VAT returns), optimising tax efficiency and ensuring that all HMRC returns and requirements are made and met; the postholder will be the main point of contact in the event of HMRC inspection.

Ensure that sums received and disbursed on behalf of (or between members of) the PCN are correctly, expeditiously, and transparently administered and recorded; assist senior management in presenting to network Executive in this regard. Liaise with accountants to ensure prompt and accurate PCN accounts.

Assist the senior management team to appraise business opportunities and in the preparation of any bids to deliver services to ensure their financial viability.

Work closely with Managing Partners to identify, create, and implement innovative business and financial models.

Procurement

Working closely with senior management:

Have oversight of all purchasing of goods and services and maintenance of all equipment and materials within the Practice, ensuring adherence to Practice policies and value for money; assisting to refine and develop Practice policies and procedures to that end.

Ensure purchase systems accord with budgets set.

Ensure contract renewals and appraisals of alternative options are managed in a timely and cost effective manner.

Estates, IT & Telephony

Working closely with senior management:

Assume executive responsibility for facilities management and health and safety at the Surgery in line with relevant legislation. Ensure practice premises and equipment therein are safe, secure, robust, and well maintained.

Ensure business continuity systems and procedures are kept up-to-date and are appropriate for the practices needs.

Ensure that practice facilities and equipment are appropriately maintained, calibrated, serviced, and optimised in terms of functionality and availability. Ensure that all appropriate insurances are in place for and that competitive quotes are obtained in the process of renewing these.

Maintain excellent working relationships with primary care IT services and the Practices cloud-based telephony phone system provider enabling the practice to get the best value and functionality possible.

Investigate and make recommendations regarding IT and telephone systems when required.

Ensure IT and phone systems are safe, secure, and robust and that appropriate monitoring systems are maintained.

Ensure that systems generally secure the confidentiality of communications and protection of patient and Practice data.

Line Management

The Finance and Business Manager will line manage the Business Admin support staff within the Practice, providing supportive leadership and direction.

Responsible for all bookkeeping, setting up of payments, petty cash, ordering of consumables and equipment.

Responsible for first line reporting and management of IT, telephony, and facilities issues

Responsible for providing in-house courier service and basic maintenance and health & safety related activities.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills and or
  • Accountancy qualification, CIMA, ACCA, or equiv.
  • Evidence of continuous personal and professional development

Desirable

  • Educated to degree level in healthcare or business

Experience

Essential

  • Minimum 3 years' experience in a senior management position.
  • Experience of financial management including budget and forecasting, payroll, and development.
  • Previous business management of systems, such as estates, IT and health and safety.
  • A common sense and pragmatic approach to systems management and problem solving
  • Excellent communication (oral and written) and inter-personal skills
  • Experience of strategic business planning
  • Proven experience of managing people
  • Approachable with the ability to listen and empathise
  • Good IT skills
  • Critical thinking and problem solving skills
  • Close attention to detail
  • Excellent organisational skills
  • Ability to work on own initiative

Desirable

  • Experience of working in a health care setting
  • Experience of working with regulatory bodies and preparing for inspections
Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills and or
  • Accountancy qualification, CIMA, ACCA, or equiv.
  • Evidence of continuous personal and professional development

Desirable

  • Educated to degree level in healthcare or business

Experience

Essential

  • Minimum 3 years' experience in a senior management position.
  • Experience of financial management including budget and forecasting, payroll, and development.
  • Previous business management of systems, such as estates, IT and health and safety.
  • A common sense and pragmatic approach to systems management and problem solving
  • Excellent communication (oral and written) and inter-personal skills
  • Experience of strategic business planning
  • Proven experience of managing people
  • Approachable with the ability to listen and empathise
  • Good IT skills
  • Critical thinking and problem solving skills
  • Close attention to detail
  • Excellent organisational skills
  • Ability to work on own initiative

Desirable

  • Experience of working in a health care setting
  • Experience of working with regulatory bodies and preparing for inspections

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sutton Primary Care Networks

Address

The Chesser Surgery

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT

Employer details

Employer name

Sutton Primary Care Networks

Address

The Chesser Surgery

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT

For questions about the job, contact:

PCNs HR Lead

Godfred Asare

godfred.asare@swlondon.nhs.uk

07957836412

Date posted

08 April 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2700-24-0010

Job locations

The Chesser Surgery

121 Wrythe Lane

Carshalton

Surrey

SM5 2RT


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