Job summary
There is an exciting opportunity for a
Digital Team Lead to join us at Sutton PCNs, to help transform the way that we support
our patients, the way our staff can work and the sustainability of our general
practice services, through the adoption or optimization of new technology and
other initiatives.
Main duties of the job
The Digital Team
Lead is responsible for overseeing & supporting the digital operations
within an NHS Primary Care Network through the management & support of a
team of six digital apprentices. The role requires strong leadership skills,
digital expertise, and the ability to effectively collaborate with various
stakeholders to ensure the successful implementation and maintenance of digital
solutions.
Team Management:
Supervise, mentor, and provide guidance to a team
of six digital apprentices, ensuring their professional development and overall
performance.
Allocate tasks and projects, establish clear
objectives, and monitor progress to ensure timely and high-quality delivery of
digital initiatives.
Foster a positive and inclusive team culture,
encouraging collaboration, innovation, and continuous learning.
Digital Strategy and
Planning:
Collaborate with stakeholders to understand their
digital requirements and align digital strategies with the overall objectives
of Sutton Primary Care Networks and NHSE.
Develop and implement a comprehensive digital
roadmap, identifying key priorities, milestones, and resource allocation to drive
digital transformation within the network.
Stay updated on the latest digital trends and
advancements in healthcare technology to inform decision-making and strategy
development.
About us
Primary care networks (PCNs) form a key building block of the NHS long-term plan. Bringing general practices together to work at scale has been a policy priority for some years for a range of reasons, including improving the ability of practices to recruit and retain staff; to manage financial and estates pressures; to provide a wider range of services to patients and to more easily integrate with the wider health and care system. While GP practices have been finding different ways of working together over many years for example in super-partnerships, federations, clusters and networks the NHS long-term plan and the new five-year framework for the GP contract, published in January 2019, put a more formal structure around this way of working, but without creating new statutory bodies. Since 1 July 2019, all except a handful of GP practices in England have come together in around 1,300 geographical networks covering populations of approximately 3050,000 patients. This size is consistent with the size of primary care homes, which exist in many places in the country, but much smaller than most GP federations. Around 50 networks, usually in very rural areas, will cover a population of less than 30,000, but most are bigger than 50,000. If you would like the opportunity to make a difference in our community, come and join our Sutton PCN Health Engagement Team as a Health & Wellbeing Coach.
Job description
Job responsibilities
Team Management:
Supervise, mentor, and provide guidance to a team
of six digital apprentices, ensuring their professional development and overall
performance.
Allocate tasks and projects, establish clear
objectives, and monitor progress to ensure timely and high-quality delivery of
digital initiatives.
Foster a positive and inclusive team culture,
encouraging collaboration, innovation, and continuous learning.
Digital Strategy and
Planning:
Collaborate with stakeholders to understand their
digital requirements and align digital strategies with the overall objectives
of Sutton Primary Care Networks and NHSE.
Develop and implement a comprehensive digital
roadmap, identifying key priorities, milestones, and resource allocation to drive
digital transformation within the network.
Stay updated on the latest digital trends and
advancements in healthcare technology to inform decision-making and strategy
development.
Digital Project
Management:
Assist the planning, execution, and monitoring of
digital projects, ensuring adherence to timelines, budgets, and quality
standards.
Coordinate with internal and external stakeholders,
including IT teams, healthcare providers, and vendors, to effectively manage project
dependencies and mitigate risks.
Conduct regular project status meetings, provide
progress reports, and address any issues or challenges that may arise during
project implementation.
System Integration
and Support:
Collaborate with IT teams and external vendors to
integrate and optimize digital systems and tools, ensuring seamless
interoperability and user-friendly experiences.
Provide technical support and troubleshoot issues
related to digital applications, platforms, and infrastructure, ensuring
minimal disruption to healthcare operations.
Implement appropriate data security and privacy
measures, ensuring compliance with relevant regulations and guidelines.
Training and Change
Management:
Develop and deliver training programs to enhance
digital literacy and skills among staff members, ensuring smooth adoption and
effective utilization of digital solutions.
Facilitate change management initiatives, promoting
user acceptance and engagement with digital tools through effective
communication, training, and user feedback mechanisms.
Monitor and evaluate the impact of digital
initiatives, collecting user feedback and making iterative improvements based
on user needs and preferences.
Job description
Job responsibilities
Team Management:
Supervise, mentor, and provide guidance to a team
of six digital apprentices, ensuring their professional development and overall
performance.
Allocate tasks and projects, establish clear
objectives, and monitor progress to ensure timely and high-quality delivery of
digital initiatives.
Foster a positive and inclusive team culture,
encouraging collaboration, innovation, and continuous learning.
Digital Strategy and
Planning:
Collaborate with stakeholders to understand their
digital requirements and align digital strategies with the overall objectives
of Sutton Primary Care Networks and NHSE.
Develop and implement a comprehensive digital
roadmap, identifying key priorities, milestones, and resource allocation to drive
digital transformation within the network.
Stay updated on the latest digital trends and
advancements in healthcare technology to inform decision-making and strategy
development.
Digital Project
Management:
Assist the planning, execution, and monitoring of
digital projects, ensuring adherence to timelines, budgets, and quality
standards.
Coordinate with internal and external stakeholders,
including IT teams, healthcare providers, and vendors, to effectively manage project
dependencies and mitigate risks.
Conduct regular project status meetings, provide
progress reports, and address any issues or challenges that may arise during
project implementation.
System Integration
and Support:
Collaborate with IT teams and external vendors to
integrate and optimize digital systems and tools, ensuring seamless
interoperability and user-friendly experiences.
Provide technical support and troubleshoot issues
related to digital applications, platforms, and infrastructure, ensuring
minimal disruption to healthcare operations.
Implement appropriate data security and privacy
measures, ensuring compliance with relevant regulations and guidelines.
Training and Change
Management:
Develop and deliver training programs to enhance
digital literacy and skills among staff members, ensuring smooth adoption and
effective utilization of digital solutions.
Facilitate change management initiatives, promoting
user acceptance and engagement with digital tools through effective
communication, training, and user feedback mechanisms.
Monitor and evaluate the impact of digital
initiatives, collecting user feedback and making iterative improvements based
on user needs and preferences.
Person Specification
Qualifications
Essential
- In-depth understanding of wider systems IT infrastructure.
- Able to quantify and balance competing project requirements.
- Vision to support the improvement of patient services by providing a high-quality IT insight and delivery
Desirable
- Experience in implementing change
- Knowledge of IT systems such as EMIS, Apex Edenbridge and AccuRx
- Degree level education or equivalent in ICT related field.
Communication Skills
Essential
- Excellent communication skills
- Ability to work in collaboration with others to achieve results
Physical Skills and Personal Qualities
Essential
- Committed to continuous improvement of IT and clinical systems to improve efficiency and patient care
- Highly motivated, confident and enthusiastic self-starter
- Strong team working and an ability to recognise the contribution of others
- Able to plan time effectively
Autonomy
Essential
Desirable
- Ability to make decisions autonomously, when required, on issues relating to core business
Managment Skills
Desirable
- Resilience and confidence in own ability
- The ability to think innovatively
- Advanced excel skills
Person Specification
Qualifications
Essential
- In-depth understanding of wider systems IT infrastructure.
- Able to quantify and balance competing project requirements.
- Vision to support the improvement of patient services by providing a high-quality IT insight and delivery
Desirable
- Experience in implementing change
- Knowledge of IT systems such as EMIS, Apex Edenbridge and AccuRx
- Degree level education or equivalent in ICT related field.
Communication Skills
Essential
- Excellent communication skills
- Ability to work in collaboration with others to achieve results
Physical Skills and Personal Qualities
Essential
- Committed to continuous improvement of IT and clinical systems to improve efficiency and patient care
- Highly motivated, confident and enthusiastic self-starter
- Strong team working and an ability to recognise the contribution of others
- Able to plan time effectively
Autonomy
Essential
Desirable
- Ability to make decisions autonomously, when required, on issues relating to core business
Managment Skills
Desirable
- Resilience and confidence in own ability
- The ability to think innovatively
- Advanced excel skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sutton Primary Care Networks
Address
Sutton Primary Care Networks
Railway Approach
Wallington
Surrey
SM6 0DZ
