Bryngwyn Surgery

Practice Manager

This job is now closed

Job summary

We are looking for an experienced and enthusiastic Manager for up to 30 hours per week to support our GP Partners and Practice Team. Ideally with experience in a healthcare setting, you will have good HR and project management experience together with excellent communication skills and interest in quality improvement. You will need to be able to work under pressure and be able to cope with the sometimes challenging situations that the role of Practice Manager faces.

Main duties of the job

Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment. To manage and co-ordinate all aspects of practice functionality, motivating and managing staff and optimising efficiency. With an eye for continuous Quality Improvement and through innovative ways of working, lead the team in promoting Equality, Diversity & Inclusion, Safety, Health, Environment and Fire, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with HIW regulations.

About us

We are a very friendly team in the City Centre of Newport, South Wales with easy access from Junction 26 of the M4.

A 2 Partner Vision 360 Practice with a practice list size of 7000 with 2 salaried GP's, a practice employed Pharmacist, a Health Board Pharmacist, an Advanced Nurse Practitioner, 2 Practice Nurses and an HCA. Our administration and reception team are excellent, reliable and hardworking and will provide you with great support.

We are part of NCN West in Newport and an active participant within the Network.

We will offer a competitive salary, excellent benefits, and a work life balance. On a daily basis this role would include overseeing the operations of the practice, staff management, assisting in performance management of the practice against key objectives and data management. As an innovative practice we are always open to new ways of working. If you feel you can contribute to our performance, we would like to hear from you. To apply please send your current, up to date CV with a covering letter.

www.bryngwynsurgery.co.uk

Date posted

09 May 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2689-22-2266

Job locations

4 & 6 Bryngwyn Surgery

Newport

NP20 4JS

Job description

Job responsibilities

Job Responsibilities:

Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

Functional and Direct line management of all clinical and administrative staff

Managing the recruitment and retention of staff; develop, implement and embed an effective succession plan

Establishing, reviewing and regularly updating Job Descriptions and Person Specifications, ensuring all staff are legally and gainfully employed

Developing, implementing and embedding an effective staff appraisal process

Implementing effective systems for the resolution of disciplinary and grievance issues

Maintaining an effective overview of HR legislation

Managing contracts for services i.e. cleaning, gardening, window cleaning etc.

Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented

Ensuring the practice has appropriate insurance cover

Developing, implementing and embedding an efficient business resilience plan (BRP)

Coordinating the reviewing and updating of all practice policies and procedures

Leading change and continuous improvement initiatives; coordinating all projects within the practice

Co-ordinating and leading the compilation of practice reports and the practice development plan (PDP)

Ensuring the team reach QAIF targets (supported by the nursing and administrative leads)

Managing the procurement of practice equipment, supplies and services

Adopting a strategic approach to the management of all patient services matters

Developing, implementing and embedding an effective communication strategy (internal and external)

Ensuring the practice maintains compliance with its NHS contractual obligations

Actively encouraging and promoting the use of patient online services

Liaising at external meetings as required

Marketing the practice appropriately

Supporting the management of the Patient Participation Group

Supporting the management of all complaints

The management of the premises, including health and safety aspects such as risk assessments and mandatory training

Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

In addition to the primary responsibilities, the practice manager may be requested to:

Act as the primary point of contact for NHS(E),HB, HIW, community services, suppliers and other external stakeholders