Medical Receptionist

Watling Street Practice

The closing date is 20 March 2025

Job summary

Based in Watling Street Practice @ Shenley Church End, this is a fantastic opportunity for a reliable and friendly receptionist to join our team.

As the first point of contact for patients, you will handle enquiries with professionalism and empathy. You will also be responsible for administrative duties such as appointment scheduling and maintaining patient records.

If you have excellent communication skills and thrive in a fast-paced environment, wed love to hear from you.

Hours, Salary and Benefits

£12.21 per hour
An excellent NHS pension scheme
25 days annual leave (pro-ratad), plus bank holidays
NHS Discounts with a massive number of retailers (with a Bluelight card)
Wellbeing resources available free to all staff

Shift Pattern - 16.5 hours per week

1pm to 6:30pm, Monday, Tuesday & Friday.

Conversations around flexible working and compressed hours are encouraged.

Main duties of the job

Booking appointments for patients with the appropriate medical professional
Dealing with general enquiries from patients and visitors
Assisting patients to complete new registration forms
Supporting colleagues to maintain an efficient and friendly atmosphere
Assisting with any other administration required

About us

Our ethos is to treat patients as we would expect our family members to be treated. We are proud of our caring and supportive team approach and it is important that the successful applicant fits well within our team.

We pride ourselves on being a modern, forward thinking general practice whilst retaining traditional values.

As Watling Street Practice, our three sites are within Stony Stratford, Great Holm and Shenley Church End. We are part of the Watling Street Primary Care Network and have a community team including nurses, social prescribers and social work assistant supporting our patient populations.

We strive to provide high quality, readily accessible medical and preventative health care within a well organised, efficient, up-to-date, friendly and caring environment.

Date posted

20 February 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2688-2502-SCRC

Job locations

Burchard Crescent

Shenley Church End

Milton Keynes

MK5 6EY

Job description

Job responsibilities

As a Medical Receptionist working in Primary Care, you will be the face of the practice; together with your colleagues you will be supporting our patients, and the clinical teams that care for them.

The role is varied - no two calls are the same - and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.

Your primary place of work will be Watling Street Practice @ Shenley Church End, but you will be expected to work from our Great Holm and Stony Stratford sites on a regular basis.

Job description

Job responsibilities

As a Medical Receptionist working in Primary Care, you will be the face of the practice; together with your colleagues you will be supporting our patients, and the clinical teams that care for them.

The role is varied - no two calls are the same - and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.

Your primary place of work will be Watling Street Practice @ Shenley Church End, but you will be expected to work from our Great Holm and Stony Stratford sites on a regular basis.

Person Specification

Experience

Essential

Experience working with the public, both face to face and over the telephone

Desirable

Experience within Primary Care
Experience with SystmOne would be an advantage, however full training will be provided

Person Specification

Experience

Essential

Experience working with the public, both face to face and over the telephone

Desirable

Experience within Primary Care
Experience with SystmOne would be an advantage, however full training will be provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Watling Street Practice

Address

Burchard Crescent

Shenley Church End

Milton Keynes

MK5 6EY

Employer's website

https://www.stonymedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Watling Street Practice

Address

Burchard Crescent

Shenley Church End

Milton Keynes

MK5 6EY

Employer's website

https://www.stonymedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Coordinator

Jacobi Maro

wsp.peopleteam@nhs.net

01908082522

Date posted

20 February 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2688-2502-SCRC

Job locations

Burchard Crescent

Shenley Church End

Milton Keynes

MK5 6EY

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