Medicines Management Administrator

St Georges Medical Centre

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and flexible Medicines Management Administrator to join our busy 5 partner Practice.Our practice requires a highly organised and motivated individual to provide comprehensive medication administration services to support the Practice.Applicants should have excellent customer service, organisational and computer skills as well as have the ability to multitask and work under pressure at peak times. Applicants should have previous experience in pharmacy and or medicines management. Knowledge of medical terminology and experience of the EMIS Web computer system would be an advantage, although full training will be provided to the successful candidate.The ability to work well within our team and on your own initiative is essential.We will only be in contact with you if your application is successful.

Main duties of the job

To act as a focal point of communication between the GPs, receptionists, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery.

MAIN DUTIES AND RESPONSIBILITIES:

  • To process repeat medication requests sent in by patients using the various protocols in place.
  • To ensure that patient queries on medication are highlighted to the relevant clinician.
  • To work as part of the team providing support to the Practice to address areas within the current practice prescribing action plan.
  • To improve the quality of repeat medication records by house-keeping to align quantities, discontinue medication no longer needed and identify potential clinical issues to highlight to the pharmacist or GP.
  • To develop effective working relationships with relevant community pharmacists.
  • To help the practice achieve prescribing targets within the current prescribing Incentive scheme.
  • To co-ordinate medication reviews and support Practice recall systems.
  • To effectively liaise with nursing and residential care homes.
  • To develop, implement and co-ordinate repeat dispensing

About us

St Georges Medical Centre is a busy Practice with a population size of 9600 patients.

We have a large clinical team of 5 GP partners, 4 Salaried GPs, 4 Practice Nurses, 2 Health care assistants and 1 phlebotomist. We are also a training Practice and currently have 4 GP trainees at the Practice, as well as medical students.

St Georges runs a dedicated community Ophthalmology clinic on site and hosts a number of community services, such as diabetes, podiatry, orthotics and minor surgery.

At St Georges our aim is to deliver the best possible healthcare to our patients and support one another in that process. We always welcome new ideas and actively encourage fresh ways of working at all levels. We are always challenging existing work practices to ensure continuous improvement in all that we do.

Date posted

08 February 2024

Pay scheme

Other

Salary

£11.03 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2684-24-0004

Job locations

Field Road

Wallasey

Merseyside

CH45 5LN


Job description

Job responsibilities

JOB SUMMARY:

To act as a focal point of communication between the GPs, receptionists, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients’ repeat medication is produced within the current protocols of the surgery.

To assist the practice to implement and maintain high quality, cost effective prescribing habits in line with current CCG and Practice prescribing policies and recommendations.

To develop systems improve the patient’s journey where medicines are concerned.

MAIN DUTIES AND RESPONSIBILITIES:

  • To process repeat medication requests sent in by patients using the various protocols in place.
  • To liaise with patients and chemists regarding queries and requests
  • To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.
  • To ensure that patient queries on medication are highlighted to the relevant clinician.
  • To regularly go through prescriptions ‘not picked up’ and ‘unlikely to be picked up’ as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
  • To work as part of the team providing support to the Practice to address areas within the current practice prescribing action plan.
  • Co-ordination and efficient operation of practice repeat prescribing systems.
  • To address interface prescribing issues and promote use of the Significant Event Reporting System.
  • To improve the quality of repeat medication records by house-keeping to align quantities, discontinue medication no longer needed and identify potential clinical issues to highlight to the pharmacist or GP.
  • To develop effective working relationships with relevant community pharmacists.
  • To help the practice achieve prescribing targets within the current prescribing Incentive scheme.
  • To co-ordinate medication reviews and support Practice recall systems.
  • To develop good working relationships with the Wirral Medicines Management Team.
  • To attend local coordinated training events when made available.
  • To effectively liaise with nursing and residential care homes.
  • To develop, implement and co-ordinate repeat dispensing (where applicable).
  • To develop excellent skills in working with GP computer systems to generate reports and implement changes.
  • To develop written materials, for example repeat prescribing protocols, patient information leaflets and practice information charts.
  • To plan and implement innovative approaches to reduce medicines waste.

  • This list is not intended to be exhaustive and may be reviewed periodically with the post holder to ensure that the job description relates to the job being performed.

Job description

Job responsibilities

JOB SUMMARY:

To act as a focal point of communication between the GPs, receptionists, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients’ repeat medication is produced within the current protocols of the surgery.

To assist the practice to implement and maintain high quality, cost effective prescribing habits in line with current CCG and Practice prescribing policies and recommendations.

To develop systems improve the patient’s journey where medicines are concerned.

MAIN DUTIES AND RESPONSIBILITIES:

  • To process repeat medication requests sent in by patients using the various protocols in place.
  • To liaise with patients and chemists regarding queries and requests
  • To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.
  • To ensure that patient queries on medication are highlighted to the relevant clinician.
  • To regularly go through prescriptions ‘not picked up’ and ‘unlikely to be picked up’ as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
  • To work as part of the team providing support to the Practice to address areas within the current practice prescribing action plan.
  • Co-ordination and efficient operation of practice repeat prescribing systems.
  • To address interface prescribing issues and promote use of the Significant Event Reporting System.
  • To improve the quality of repeat medication records by house-keeping to align quantities, discontinue medication no longer needed and identify potential clinical issues to highlight to the pharmacist or GP.
  • To develop effective working relationships with relevant community pharmacists.
  • To help the practice achieve prescribing targets within the current prescribing Incentive scheme.
  • To co-ordinate medication reviews and support Practice recall systems.
  • To develop good working relationships with the Wirral Medicines Management Team.
  • To attend local coordinated training events when made available.
  • To effectively liaise with nursing and residential care homes.
  • To develop, implement and co-ordinate repeat dispensing (where applicable).
  • To develop excellent skills in working with GP computer systems to generate reports and implement changes.
  • To develop written materials, for example repeat prescribing protocols, patient information leaflets and practice information charts.
  • To plan and implement innovative approaches to reduce medicines waste.

  • This list is not intended to be exhaustive and may be reviewed periodically with the post holder to ensure that the job description relates to the job being performed.

Person Specification

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of working in a medicines management or pharmacy setting

Desirable

  • Experience of complex administration and record keeping in an office environment.
  • Familiarity with a variety of windows-based software and windows / network environment.
  • Experience in using EMIS clinical software

Qualifications

Essential

  • Good standard of general education
  • GCE/GCSE Mathematics
  • GCE/GCSE English
  • IT literate including experience in using Word and Excel at intermediate level.
Person Specification

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of working in a medicines management or pharmacy setting

Desirable

  • Experience of complex administration and record keeping in an office environment.
  • Familiarity with a variety of windows-based software and windows / network environment.
  • Experience in using EMIS clinical software

Qualifications

Essential

  • Good standard of general education
  • GCE/GCSE Mathematics
  • GCE/GCSE English
  • IT literate including experience in using Word and Excel at intermediate level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

St Georges Medical Centre

Address

Field Road

Wallasey

Merseyside

CH45 5LN


Employer's website

https://stgeorgesmedicalcentre.com/ (Opens in a new tab)

Employer details

Employer name

St Georges Medical Centre

Address

Field Road

Wallasey

Merseyside

CH45 5LN


Employer's website

https://stgeorgesmedicalcentre.com/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Natasha Dixon

natasha.dixon@nhs.net

Date posted

08 February 2024

Pay scheme

Other

Salary

£11.03 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2684-24-0004

Job locations

Field Road

Wallasey

Merseyside

CH45 5LN


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