Job summary
Social prescribing empowers people to take
control of their health and wellbeing through referral to link workers who
give time, focus on what matters to me and take a holistic approach,
connecting people to community groups and statutory services for practical and
emotional support. In this role the link workers will support people with long
term conditions, and young people with complex needs to access existing groups,
ensuring that they get the right support to manage their health and wellbeing
needs.
Social prescribing can help to strengthen
community resilience and personal resilience, and reduces health inequalities
by addressing the wider determinants of health, such as debt, poor housing and
physical inactivity, by increasing peoples active involvement with their local
communities.
This position offers an excellent opportunity to join our dynamic team, located within our newly refurbished Rawling Road Surgery. The working days for this position will be Monday, Wednesday and Friday.
Main duties of the job
Take referrals from GP practices within
primary care network, including other statutory and voluntary stakeholders.
Provide personalised support to individuals,
their families and carers to take control of their long term condition and
wellbeing, live independently and improve their health outcomes. Develop
trusting relationships by giving people time. Take a holistic approach, based on the persons priorities and the wider
determinants of health. Co-produce a personalised support plan to improve
health and wellbeing, introducing or reconnecting people with long term conditions
to community groups and statutory services.
The role will require managing and
prioritising your own caseload, in accordance with the needs, priorities and
any urgent support required by individuals on the caseload.
About us
Birtley and Central Gateshead Primary Care Network is a small network of three practices. Birtley Medical Group, Oxford Terrace & Rawling Road Medical Group and Second Street Surgery.
Accountability&
Quality: We behave with candour in our dealings
with staff, patients and partner organisations building trustworthy, open,
transparent relationships that further our aim to provide excellent
patient-centered, accessible services. We have a highly effective, safe and
innovative organisation with a culture of continuous quality improvement.
Staff & Patient
Involvement: We are a committed and inspired team
striving to be the best at what we do. Working with patients we shape and
continuously improve our services within the health and wellbeing system.
Leading the
Way:Our involvement in teaching, research and integration
with health and social care ensure that we are proactive and productive in
planning and delivery.
Job description
Job responsibilities
Please refer to attached job description for full details of the followings objectives and tasks:
Referrals
Provide personalised support
Support community groups and VCSE organisations
to receive referrals
Work collectively with all local partners to
ensure community groups are strong and sustainable
General tasks & data capture
Professional development
Miscellaneous
Job description
Job responsibilities
Please refer to attached job description for full details of the followings objectives and tasks:
Referrals
Provide personalised support
Support community groups and VCSE organisations
to receive referrals
Work collectively with all local partners to
ensure community groups are strong and sustainable
General tasks & data capture
Professional development
Miscellaneous
Person Specification
Experience
Essential
- Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable)
- Experience in use of databases
- Experience of administrative duties
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Knowledge/familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
Qualifications
Essential
- Education, Qualifications and Training
- ECDL or equivalent
- Diploma/ HNC level (or relevant experience)
- NVQ Level 3 Business Administration (or relevant experience)
- Ongoing internal and external training to keep up to date with changes/ developments
Desirable
- Vulnerable adults awareness (desirable)
- Experience of care of the elderly (desirable)
- Understanding of current issues facing the NHS (desirable)
- Knowledge of social services structures Training in continuing care criteria (desirable)
- Understanding of health and social care processes (desirable)
Aptitude and Personal Qualities
Essential
- Professional attitude and assertive approach
- Committed to development
- Conscientious, hardworking and self- motivated to work with minimal supervision
- Creative and tenacious in finding solutions to difficult problems
- Ability to work with information, clinicians, social workers and managers
- Ability to meet deadlines and work under pressure
- Ability to engage and sustain relationships with all professionals, other organisations and service-users
- Approachable and flexible
- Honest and reliable
- Enthusiastic
- Sensitive to patients needs
Values, Drivers and Motivators
Essential
- Willingness to undergo further training or development
- Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in the future in line with changing priorities
- Access to and ability to use transport, as travel between sites will be required for meetings and training
- Willingness to undergo further training and development as the job develops
Person Specification
Experience
Essential
- Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable)
- Experience in use of databases
- Experience of administrative duties
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Knowledge/familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
Qualifications
Essential
- Education, Qualifications and Training
- ECDL or equivalent
- Diploma/ HNC level (or relevant experience)
- NVQ Level 3 Business Administration (or relevant experience)
- Ongoing internal and external training to keep up to date with changes/ developments
Desirable
- Vulnerable adults awareness (desirable)
- Experience of care of the elderly (desirable)
- Understanding of current issues facing the NHS (desirable)
- Knowledge of social services structures Training in continuing care criteria (desirable)
- Understanding of health and social care processes (desirable)
Aptitude and Personal Qualities
Essential
- Professional attitude and assertive approach
- Committed to development
- Conscientious, hardworking and self- motivated to work with minimal supervision
- Creative and tenacious in finding solutions to difficult problems
- Ability to work with information, clinicians, social workers and managers
- Ability to meet deadlines and work under pressure
- Ability to engage and sustain relationships with all professionals, other organisations and service-users
- Approachable and flexible
- Honest and reliable
- Enthusiastic
- Sensitive to patients needs
Values, Drivers and Motivators
Essential
- Willingness to undergo further training or development
- Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in the future in line with changing priorities
- Access to and ability to use transport, as travel between sites will be required for meetings and training
- Willingness to undergo further training and development as the job develops
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
