Prescribing Clerk

Dr Dobson and Partners

Information:

This job is now closed

Job summary

The opportunity has arisen for a new candidate to join our friendly and hardworking team at this busy medical practice.

The ideal candidate will be a good team player with excellent organisational and communication skills. They must be able to work under pressure in a busy environment whilst maintain a mature, polite and responsible manner.

It would be desirable, but not essential, for the candidate to have experience of working for a Pharmacy or within a surgery prescribing team prior to this application.

Main duties of the job

Within your role you will:

be required to present a professional and caring attitude and provide a high standard of service to meet the needs of our patients.

demonstrate a hardworking and motivated attitude and the ability to work well both as an individual and as part of your team ensuring all practice policies and procedures are followed.

Process repeat prescription requests and deal with medication queries.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

We are a dynamic Practice, staffed by a hardworking, enthusiastic and friendly team and we are committed to providing high standards of care to patients.

The main Practice site is a large purpose-built Primary Care Facility which provides the team with a contemporary working environment.

Date posted

28 July 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2667-22-6173

Job locations

Clarence Medical Centre

West Kinmel Street

Rhyl

Denbighshire

LL18 1DA


Job description

Job responsibilities

JOB TITLE: Prescribing/Admin Clerk

REPORTS TO: Prescribing Supervisor and Practice Manager

HOURS:

Job Summary:

Process repeat prescription requests and deal with medication queries.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

Prescribing

  • Process repeat prescription requests.
  • Answer the telephone in prescribing.
  • Deal with prescribing queries.
  • Deal with online requests.
  • My health online set-up new requests and maintain.
  • Tasks.
  • Docman letters.
  • Zoladex register.
  • Readcoding.
  • Liaise with nursing/residential homes.
  • Liaise with local chemists.
  • Deal with low level patient concerns.
  • Near Patient Testing.
  • Order new prescriptions pads and paper from stores.
  • Undertake training as necessary.

Administration

  • To have a thorough knowledge of all Practice procedures.
  • To work in accordance of written protocols / SOP’s.

Appointments

  • Process appointment requests for today/future appointments from patients by telephone and in person.
  • Dealwith home visit requests.

Reception

  • Receiving patients consulting with members of Practice team.
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Be able tocover reception position as necessary.

Computer

  • Changing patient details–computer data entry and medical records.
  • Process repeat prescription requests in accordance with Practice guidelines.
  • Process e-mail requests in a timely manner.

Telephone

  • Have working knowledge of the telephone system, during and after hours.

Other Tasks

  • Ensure building security – have thorough knowledge of doors/windows/alarm.
  • Any other tasks allocated by managers

Job description

Job responsibilities

JOB TITLE: Prescribing/Admin Clerk

REPORTS TO: Prescribing Supervisor and Practice Manager

HOURS:

Job Summary:

Process repeat prescription requests and deal with medication queries.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

Prescribing

  • Process repeat prescription requests.
  • Answer the telephone in prescribing.
  • Deal with prescribing queries.
  • Deal with online requests.
  • My health online set-up new requests and maintain.
  • Tasks.
  • Docman letters.
  • Zoladex register.
  • Readcoding.
  • Liaise with nursing/residential homes.
  • Liaise with local chemists.
  • Deal with low level patient concerns.
  • Near Patient Testing.
  • Order new prescriptions pads and paper from stores.
  • Undertake training as necessary.

Administration

  • To have a thorough knowledge of all Practice procedures.
  • To work in accordance of written protocols / SOP’s.

Appointments

  • Process appointment requests for today/future appointments from patients by telephone and in person.
  • Dealwith home visit requests.

Reception

  • Receiving patients consulting with members of Practice team.
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Be able tocover reception position as necessary.

Computer

  • Changing patient details–computer data entry and medical records.
  • Process repeat prescription requests in accordance with Practice guidelines.
  • Process e-mail requests in a timely manner.

Telephone

  • Have working knowledge of the telephone system, during and after hours.

Other Tasks

  • Ensure building security – have thorough knowledge of doors/windows/alarm.
  • Any other tasks allocated by managers

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • NVQ 1 or 2

Experience

Essential

  • Experience working in Pharmacy or prescribing team

Desirable

  • Experience working in GP practice or chemist
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • NVQ 1 or 2

Experience

Essential

  • Experience working in Pharmacy or prescribing team

Desirable

  • Experience working in GP practice or chemist

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Dobson and Partners

Address

Clarence Medical Centre

West Kinmel Street

Rhyl

Denbighshire

LL18 1DA


Employer's website

https://www.clarencemedicalrhyl.co.uk (Opens in a new tab)

Employer details

Employer name

Dr Dobson and Partners

Address

Clarence Medical Centre

West Kinmel Street

Rhyl

Denbighshire

LL18 1DA


Employer's website

https://www.clarencemedicalrhyl.co.uk (Opens in a new tab)

For questions about the job, contact:

Sarah Kendrick

sarah.kendrick@wales.nhs.uk

01745350680

Date posted

28 July 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2667-22-6173

Job locations

Clarence Medical Centre

West Kinmel Street

Rhyl

Denbighshire

LL18 1DA