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Rydal Group Practice

GP Receptionist

The closing date is 15 March 2026

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Job summary

We are seeking a highly organised and enthusiastic GP Receptionist to join our friendly and supportive practice team.

Hours of work 8am to 1pm or 11am to 7pm - flexible shifts.

3 days worked Monday to Friday flexible to the needs of the practice.

Pay is from £13ph depending on experience.

As the first point of contact for patients, you will play a vital role in ensuring the smooth and efficient running of the reception area while providing a warm and welcoming experience to everyone who contacts or visits the practice.

Main duties of the job

Key Responsibilities:

  • Providing a warm, friendly, and professional front-of-house service

  • Managing appointments, telephone enquiries, and patient queries efficiently

  • Signposting patients to the most appropriate service in a timely and sensitive manner

  • Handling administrative tasks with accuracy and attention to detail

  • Supporting clinicians and colleagues to maintain effective practice operations

About us

We are a busy GP training practice located in Woodford Green.

We have 4 partners, a physician associate, a practice nurse, practice pharmacists and FCPs.

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2641-26-0000

Job locations

375 High Road

Woodford Green

Essex

IG8 9QJ


Job description

Job responsibilities

  • Answering and making calls. Processing E-consults.
  • Documenting in EMIS WEB
  • Dealing with all general enquiries from patients and external agencies
  • Checking and responding to practice email inbox
  • Actioning tasks in EMIS WEB
  • Action repeat prescription requests
  • Scanning documents / transferring documents from email into EMIS WEB
  • Acting as chaperone if needed
  • Actioning recall lists under direction of practice manager
  • Actioning any other tasks under direction of practice manager or reception manager
  • Flexibility to cover sickness absence

Job description

Job responsibilities

  • Answering and making calls. Processing E-consults.
  • Documenting in EMIS WEB
  • Dealing with all general enquiries from patients and external agencies
  • Checking and responding to practice email inbox
  • Actioning tasks in EMIS WEB
  • Action repeat prescription requests
  • Scanning documents / transferring documents from email into EMIS WEB
  • Acting as chaperone if needed
  • Actioning recall lists under direction of practice manager
  • Actioning any other tasks under direction of practice manager or reception manager
  • Flexibility to cover sickness absence

Person Specification

Qualifications

Essential

  • Educated to at least GCSE standard

Desirable

  • Experience in general practice preferred
Person Specification

Qualifications

Essential

  • Educated to at least GCSE standard

Desirable

  • Experience in general practice preferred

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rydal Group Practice

Address

375 High Road

Woodford Green

Essex

IG8 9QJ


Employer's website

https://rydalgp.co.uk/ (Opens in a new tab)

Employer details

Employer name

Rydal Group Practice

Address

375 High Road

Woodford Green

Essex

IG8 9QJ


Employer's website

https://rydalgp.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Michelle or Sharon

02085040532

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2641-26-0000

Job locations

375 High Road

Woodford Green

Essex

IG8 9QJ


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