Digital Transformation Lead

Innovations in Primary Care

Information:

This job is now closed

Job summary

This is a brand new exciting opportunity for someone with strong leadership skills and experience in delivering IT and care related Projects to join Rural North Chichester (RNC) Primary Care Network (PCN).

Rural North Chichester PCN comprises of Midhurst, Pulborough, Petworth and Loxwood surgeries all based in beautiful rural settings, comprising of 38,500 Patients.

The role has varied scope for growth and development of digital and transformational project support within our PCN. The ideal applicant will have the skills and experience to maximise the potential of this role and align it to the needs of our PCN as it evolves. In the early stages of appointment the successful candidate will be working on the following projects:

  • PCN website development linked to the Websites of the member Practices.
  • Updating of member Practices telephone systems to cloud based technology
  • Designing user guides and interactive marketing tools aimed at our Patients
  • Growing and aligning the use of our internal intranet (TeamNet) as a collaborative communication and compliance tool.

About you

The successful candidate will need to have good knowledge of Clinical Systems (preferably SystmOne), project management experience and the ability to provide training to staff within our member Practices.

Interview Details

Please note, interviews are scheduled to take place on Tuesday 1st August 2023

Main duties of the job

Working with the PCN Manager to lead and develop a strategic plan and implement a robust digital infrastructure which enables the delivery of the Network Contract DES through contract and performance monitoring, data quality and compliance and effective communication with PCN employees, member Practices and stakeholders.

The digital and transformation lead will support with initiatives, including integrated working at neighbourhood level to improve access to patient services and enable integrated working across the PCN which drives efficiency and reduces duplication and variation across its Practices. This includes developing the digital skills and capabilities of PCN and Practice employees.

As a member of management within the network, the Digital and Transformation Lead will support colleagues in the networks Practices with change management work from time to time.

About us

IPC is an innovative and ethical company providing high quality, integrated, patient-focused NHS services. We achieve this by harnessing the collective knowledge, skills, experience and energy of our clinicians and staff. If you believe in the importance and effectiveness of providing excellent care where patients need it and would like to apply to join us in this role, we'd love to hear from you.

Benefits of applying:

  • NHS Pension
  • Flexible and hybrid remote working arrangements
  • Blue Light Discount Card
  • Employee Assistance Programme (EAP)

Date posted

07 July 2023

Pay scheme

Other

Salary

Depending on experience £48,524 - £54,000 FTE (Pro-rata for part time)

Contract

Permanent

Working pattern

Full-time

Reference number

A2638-23-0020

Job locations

Units 8-11 Orchard Industrial Estate

10-12 Fitzalan Road

Arundel

West Sussex

BN18 9JS


Job description

Job responsibilities

STRATEGY

Working with the PCN board to design and iterate a digital strategic vision and identify supporting objectives.

Facilitating the board to develop a strategic plan using analytical tools and identifying external influences in order to meet the evolving needs of the PCN

Keeping up to date with the national and local PCN guidance and using this knowledge to inform digital and transformational strategy.

Contribute to the ongoing planning, monitoring, analysis and evaluation of the PCN strategic objectives.

Strategically design projects and initiatives to meet the needs of the populations health needs and health inequalities within the community of the PCN.

LEADERSHIP AND MANAGEMENT

Develop and maintain an in-depth understanding of the PCN digital infrastructure and information technology tools

Procure and manage digital tools for the PCN

Lead on the development of digital transformation bids

Ensure all projects and initiatives are fully scoped and underpinned by a quality improvement methodology.

Ensure all projects and initiatives enhance patient access

Support the delivery of IT system development within the network.

PROJECT MANAGEMENT

Manage all digital projects and ensure they are evaluated for effectiveness.

Explore potential new digital and transformative projects and potential project partners.

Identify and lead on projects which improve digital accessibility for the patients of the PCN.

Identify projects that are based on the needs of PCN population and link to contract (DES / LCS) requirements.

To ensure all projects and initiatives are supported by the assigned clinical lead and Practice Managers

PEOPLE DEVELOPMENT

Ensuring workforce across the PCN has skills and knowledge to utilise the digital tools effectively within the PCN by supporting with the educational needs of the PCN.

GOVERNANCE

Create and maintain accurate documentation in relation to finances, standard operating procedures, contracts, and decision making.

Ensure the management of data and implementation of all projects and initiatives within the PCN are compliant with General Data Protection Regulation.

COMMUNICATION

First point of contact for Practice Managers regarding delivery of digital projects

Ensure effective communication among all PCN stakeholders

Liaise with community healthcare providers on specific programmes and projects

Actively develop and maintain the PCNs culture, values and reputation.

COMMUNITY RELATIONSHIPS

Build effective relationships with the members GP federation, facilitating appropriate access to federation support for all member Practices.

Support the growth and development of the member Practices Patient Participation Groups and Community board

Network and build effective relationships with other local PCN Managers, digital leads, ICB and other stakeholders, engaging in peer support meetings and projects.

Job description

Job responsibilities

STRATEGY

Working with the PCN board to design and iterate a digital strategic vision and identify supporting objectives.

Facilitating the board to develop a strategic plan using analytical tools and identifying external influences in order to meet the evolving needs of the PCN

Keeping up to date with the national and local PCN guidance and using this knowledge to inform digital and transformational strategy.

Contribute to the ongoing planning, monitoring, analysis and evaluation of the PCN strategic objectives.

Strategically design projects and initiatives to meet the needs of the populations health needs and health inequalities within the community of the PCN.

LEADERSHIP AND MANAGEMENT

Develop and maintain an in-depth understanding of the PCN digital infrastructure and information technology tools

Procure and manage digital tools for the PCN

Lead on the development of digital transformation bids

Ensure all projects and initiatives are fully scoped and underpinned by a quality improvement methodology.

Ensure all projects and initiatives enhance patient access

Support the delivery of IT system development within the network.

PROJECT MANAGEMENT

Manage all digital projects and ensure they are evaluated for effectiveness.

Explore potential new digital and transformative projects and potential project partners.

Identify and lead on projects which improve digital accessibility for the patients of the PCN.

Identify projects that are based on the needs of PCN population and link to contract (DES / LCS) requirements.

To ensure all projects and initiatives are supported by the assigned clinical lead and Practice Managers

PEOPLE DEVELOPMENT

Ensuring workforce across the PCN has skills and knowledge to utilise the digital tools effectively within the PCN by supporting with the educational needs of the PCN.

GOVERNANCE

Create and maintain accurate documentation in relation to finances, standard operating procedures, contracts, and decision making.

Ensure the management of data and implementation of all projects and initiatives within the PCN are compliant with General Data Protection Regulation.

COMMUNICATION

First point of contact for Practice Managers regarding delivery of digital projects

Ensure effective communication among all PCN stakeholders

Liaise with community healthcare providers on specific programmes and projects

Actively develop and maintain the PCNs culture, values and reputation.

COMMUNITY RELATIONSHIPS

Build effective relationships with the members GP federation, facilitating appropriate access to federation support for all member Practices.

Support the growth and development of the member Practices Patient Participation Groups and Community board

Network and build effective relationships with other local PCN Managers, digital leads, ICB and other stakeholders, engaging in peer support meetings and projects.

Person Specification

Experience

Essential

  • Strong Leadership skills with the ability to motivate and develop others to achieve strategic plans
  • Event or Project management experience
  • Excellent communication skills with the confidence to present to and communicate with diverse groups of people
  • Strong administrative skills and ability to manage workload according to priorities and PCN needs
  • Confident in the collection, analysis and presentation of data
  • Good understanding of the Digital agenda within the NHS and Social Care or Care Sector
  • Experience in delivering IT projects across multiples sites and departments

Desirable

  • Experienced in strategic planning and management
  • Experience in delivering multiple programmes of IT projects through the entire project lifecycle in a health or care setting
  • Quality improvement training
  • Previous experience of contract procurement
  • Previous experience of Governance and Compliance responsibilities
  • Ability to network with local clinicians and other specialist workforce within the community

Additional Criteria

Essential

  • Flexibility to travel within Rural North Chichester

Qualifications

Desirable

  • Education to masters degree level or equivalent professional experience
  • Project management qualification, such as PRINCE or equivalent experience
Person Specification

Experience

Essential

  • Strong Leadership skills with the ability to motivate and develop others to achieve strategic plans
  • Event or Project management experience
  • Excellent communication skills with the confidence to present to and communicate with diverse groups of people
  • Strong administrative skills and ability to manage workload according to priorities and PCN needs
  • Confident in the collection, analysis and presentation of data
  • Good understanding of the Digital agenda within the NHS and Social Care or Care Sector
  • Experience in delivering IT projects across multiples sites and departments

Desirable

  • Experienced in strategic planning and management
  • Experience in delivering multiple programmes of IT projects through the entire project lifecycle in a health or care setting
  • Quality improvement training
  • Previous experience of contract procurement
  • Previous experience of Governance and Compliance responsibilities
  • Ability to network with local clinicians and other specialist workforce within the community

Additional Criteria

Essential

  • Flexibility to travel within Rural North Chichester

Qualifications

Desirable

  • Education to masters degree level or equivalent professional experience
  • Project management qualification, such as PRINCE or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Innovations in Primary Care

Address

Units 8-11 Orchard Industrial Estate

10-12 Fitzalan Road

Arundel

West Sussex

BN18 9JS


Employer's website

https://innovationsinprimarycare.com (Opens in a new tab)

Employer details

Employer name

Innovations in Primary Care

Address

Units 8-11 Orchard Industrial Estate

10-12 Fitzalan Road

Arundel

West Sussex

BN18 9JS


Employer's website

https://innovationsinprimarycare.com (Opens in a new tab)

For questions about the job, contact:

PCN Manager

Jenni MacLeod

jenni.macleod@nhs.net

Date posted

07 July 2023

Pay scheme

Other

Salary

Depending on experience £48,524 - £54,000 FTE (Pro-rata for part time)

Contract

Permanent

Working pattern

Full-time

Reference number

A2638-23-0020

Job locations

Units 8-11 Orchard Industrial Estate

10-12 Fitzalan Road

Arundel

West Sussex

BN18 9JS


Supporting documents

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