Job summary
We are currently recruiting for an experienced Medical Secretary to work 30 hours per week within our GP surgery.
Work Pattern: Monday to Friday 08.30am - 3.00pm
Experience of working in a GP surgery is essential.
Main duties of the job
To provide full
secretarial and administrative support to the Business Manager, GPs and other
Health Professionals.
Liaising,
supporting and coordinating information to assist with the completion of duties
and seeking to provide excellence in patient care at all times
Deliver a
positive experience to all patients and service providers by the provision of
an efficient, confidential and professional service.
About us
Meadowside Family Health Centre is one premises of GPS Healthcare.
GPS Healthcare
currently provides high quality primary care services through six premises.
Flexibility to
work at the other premises when requested is required as part of this role.
The locations of
the other key GP Practices are listed below but are not exclusive. Other locations may be added to this list.
You may also be
expected to travel to alternative locations for training and development.
Knowle Surgery, 1500 Warwick Road, Knowle B93 9LE
Meadowside Family Health Centre, 30 Winchcombe
Road, Solihull, B92 8PJ
Park Surgery, 278 Stratford Road, Shirley,
Solihull, B90 3AF
Tanworth Lane Surgery, 198 Tanworth Lane, Shirley,
Solihull B90 4DD
Village Surgery, Cheswick Way, Cheswick Green,
Solihull, B90 4JA
Yew Tree Medical Centre, 100 Yew Tree Lane,
Solihull B91 2RA
Job description
Job responsibilities
1.
To provide an efficient and accurate secretarial
service to the Practice, GPs and other Health Professionals. This includes
audio typing, copy typing, letters, reports, patient referrals, minutes,
memorandums, telephone calls etc
2.
To initiate and compose correspondence, whether
internal or external in a professional and timely manner.
3.
To deal with patient concerns and complaints in a
calm and professional manner
4.
To undertake administrative tasks associated with
the referral of patients, to accurately maintain and monitor the practice
records of referrals. Including Choose and Book.
5.
To assist the practice team with clerical and
administrative duties as may be reasonably required. Including; Reports,
process reviews, letter writing, faxing, emailing, scanning, read coding,
auditing
6.
To accurately update and monitor patient records
and information systems both manual and computerised.
7.
To resolve a wide variety of patient queries received
by telephone, in person and in writing in a professional and courteous manner.
8.
To liaise with other healthcare professionals,
secretaries and administration teams with regards to coordinating patient care.
9.
In liaison with the Site Manager assist with practice
administration activities including; reviewing patient statistics and
information, maintaining adequate clinical and non-clinical supplies, editing
correspondence templates, initiating new services.
10.
As a potential key holder ensure buildings are left
safe and secure upon leaving of an evening
11.
To work as a positive and supportive team member,
providing cover for similar posts as required
12.
To attend meetings, training and conferences as
appropriate for the role and as required
13.
To identify areas for quality improvement, risk
avoidance or development and take an active part in delivering the business
objective
14.
To keep up to date with practice information
including policy and procedure changes, staff rotas, alerts and service
provisions
15.
To ensure implementation and adherence to practice
policy including; Equality and Diversity, Information Governance (including
Data Protection Legislation) ,Confidentiality and Health and Safety
16.
Such other duties as may be reasonably required.
Job description
Job responsibilities
1.
To provide an efficient and accurate secretarial
service to the Practice, GPs and other Health Professionals. This includes
audio typing, copy typing, letters, reports, patient referrals, minutes,
memorandums, telephone calls etc
2.
To initiate and compose correspondence, whether
internal or external in a professional and timely manner.
3.
To deal with patient concerns and complaints in a
calm and professional manner
4.
To undertake administrative tasks associated with
the referral of patients, to accurately maintain and monitor the practice
records of referrals. Including Choose and Book.
5.
To assist the practice team with clerical and
administrative duties as may be reasonably required. Including; Reports,
process reviews, letter writing, faxing, emailing, scanning, read coding,
auditing
6.
To accurately update and monitor patient records
and information systems both manual and computerised.
7.
To resolve a wide variety of patient queries received
by telephone, in person and in writing in a professional and courteous manner.
8.
To liaise with other healthcare professionals,
secretaries and administration teams with regards to coordinating patient care.
9.
In liaison with the Site Manager assist with practice
administration activities including; reviewing patient statistics and
information, maintaining adequate clinical and non-clinical supplies, editing
correspondence templates, initiating new services.
10.
As a potential key holder ensure buildings are left
safe and secure upon leaving of an evening
11.
To work as a positive and supportive team member,
providing cover for similar posts as required
12.
To attend meetings, training and conferences as
appropriate for the role and as required
13.
To identify areas for quality improvement, risk
avoidance or development and take an active part in delivering the business
objective
14.
To keep up to date with practice information
including policy and procedure changes, staff rotas, alerts and service
provisions
15.
To ensure implementation and adherence to practice
policy including; Equality and Diversity, Information Governance (including
Data Protection Legislation) ,Confidentiality and Health and Safety
16.
Such other duties as may be reasonably required.
Person Specification
Experience
Essential
- Experience of working in a GP practice is essential.
- Experience of medical terminology would be advantageous
Person Specification
Experience
Essential
- Experience of working in a GP practice is essential.
- Experience of medical terminology would be advantageous
