Job responsibilities
Pavilion Surgery continually strives
to improve work processes which deliver healthcare with improved results across
all areas of our service provision. We promote a culture of continuous
improvement where everyone counts, and staff are permitted to make suggestions
and contributions to improve our service delivery and enhance patient care.
All staff are to contribute to
investigations and root cause analyses whilst participating in serious incident
investigations and multidisciplinary case reviews.
Induction -
At Pavilion Surgery, you will be
required to complete the induction programme and the practice management team
will support you throughout the process.
Learning and development -
The effective use of training and
development is fundamental in ensuring that all staff are equipped with the
appropriate skills, knowledge, attitude and competences to perform their role.
All staff will be required to partake in, and complete mandatory training. It
is an expectation for this post holder to assess their own learning needs and
undertake learning as appropriate
Collaborative working -
All staff are to recognise the
significance of collaborative working and understand their own role and scope
and identify how this may develop over time. Staff are to prioritise their own
workload and ensure effective time-management strategies are embedded within
the culture of the team.
Teamwork is essential in
multidisciplinary environments and the post holder is to work as an effective
and responsible team member, supporting others and exploring the mechanisms to
develop new ways of working and work effectively with others to clearly define
values, direction and policies impacting upon care delivery
Effective communication is essential,
and all staff must ensure they communicate in a manner which enables the
sharing of information in an appropriate manner. All staff should delegate
clearly and appropriately, adopting the principles of safe practice and
assessment of competence.
Managing information -
All staff should use technology and
appropriate software as an aid to management in the planning, implementation
and monitoring of care and presenting and communicating information. Data
should be reviewed and processed using accurate SNOMED/read codes to ensure
easy and accurate information retrieval for monitoring and audit processes.
Service delivery -
Staff will be given detailed
information during the induction process regarding policy and procedure. The
post holder must adhere to the information contained within the organisations
policies and regional directives, ensuring protocols are always adhered to.
Security -
The security of the organisation is
the responsibility of all personnel. The post holder must ensure they always
remain vigilant and report any suspicious activity immediately to their line
manager.
Under no circumstances are staff to
share the codes for the door locks with anyone and are to ensure that
restricted areas remain effectively secured. Likewise, password controls are to
be maintained and are not to be shared.
Professional conduct -
All staff are required to dress
appropriately for their role.
Equality, Diversity and Inclusion -
A good attitude and positive action
towards Equality Diversity & Inclusion (ED&I) creates an environment
where all individuals can achieve their full potential. Creating such an
environment is important for three reasons it improves operational
effectiveness; it is morally the right thing to do, and it is required by law.
Patients and their families have the
right to be treated fairly and be routinely involved in decisions about their
treatment and care. They can expect to be treated with dignity and respect and
will not be discriminated against on any grounds including age, disability,
gender reassignment, marriage and civil partnership, pregnancy and maternity,
race, religion or belief, sex or sexual orientation.
Patients have a responsibility to
treat other patients and our staff with dignity and respect.
Staff have the right to be treated
fairly in recruitment and career progression. Staff can expect to work in an
environment where diversity is valued, and equality of opportunity is promoted.
Staff will not be discriminated against on any grounds including age,
disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion or belief, sex or sexual orientation. Staff have a
responsibility to ensure that they treat our patients and their colleagues with
dignity and respect.
Safety, Health, Environment and Fire
(SHEF) -
This organisation is committed to
supporting and promoting opportunities for staff to maintain their health,
wellbeing and safety.
The post holder is to manage and
assess risk within the areas of responsibility, ensuring adequate measures are
in place to protect staff and patients and monitor work areas and practices to
ensure they are safe and free from hazards and conform to health, safety and
security legislation, policies, procedures and guidelines.
All personnel have a duty to take
reasonable care of health and safety at work for themselves, their team and
others and to cooperate with employers to ensure compliance with health and
safety requirements.
All personnel are to comply with the:
Health and Safety at Work Act 1974
Environmental Protection Act 1990
Environment Act 1995
Fire Precautions (workplace)
Regulations 1999
Coronavirus Act 2020
Other statutory legislation which may
be brought to the post holders attention
