Receptionist

Job summary

Are you a friendly, organised and reliable individual looking for a rewarding part-time role in the heart of the community? Bigham Road Medical Centre is seeking a part-time Receptionist to join our supportive and hardworking team for 20 hours per week. As the first point of contact for our patients, youll play a key role in ensuring they feel welcome, heard, and cared for. This is a fantastic opportunity for someone who enjoys helping others, thrives in a busy environment, and wants to be part of a team that truly makes a difference. Whether youre experienced or looking to start your career in healthcare administration, wed love to hear from you. We offer a friendly and respectful working environment where your contribution will be valued every day.

Main duties of the job

As a receptionist at Bigham Road Medical Centre, youll be responsible for providing an efficient and compassionate front-of-house service to our patients. Your duties will include answering telephone and face-to-face enquiries, booking and managing appointments, handling patient records, processing repeat prescriptions, and liaising with clinical staff. Youll also assist with general administrative tasks to support the day-to-day running of the practice. Accuracy, discretion, and good communication are essential, as is a positive and flexible approach to teamwork. Full training will be provided.

About us

Bigham Road Medical Centre is a well-established GP practice dedicated to providing high-quality, patient-centred care to our local community. Our team is made up of experienced GPs, nurses, administrative staff and healthcare professionals who work collaboratively to support one another and deliver the best possible service. We pride ourselves on our warm and welcoming environment, where every team member is treated with respect and encouraged to grow. Working with us means joining a practice where teamwork, compassion and professionalism are at the heart of everything we do. We understand the importance of work-life balance and offer flexible working hours, a supportive management team, and opportunities for development within the NHS.