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Havelock Grange Practice

Pharmacist Technician - PCN

The closing date is 07 December 2025

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Job summary

We have an exciting opportunity for a new role for an experienced and highly motivated individual to join the One Life Primary Care Network (PCN) team in the town of Hartlepool.

We are looking for a highly motivated Pharmacist Technician to work within our established Pharmacist team.

The successful candidate will be organsied, self-motivated, keen to learn and develop, hardworking with a good team ethic, along with excellent written and verbal communication skills.

Main duties of the job

  • The post holder will under the management of the Clinical Pharmacist deliver a comprehensive medicines management hub in a primary care setting and ensure a safe and efficient service is maintained, delivering a range of medicines management activities including medicines reconciliation and medicines history taking.
  • They will work across the One Life Hartlepool Primary Care Network, supporting all three Practices
  • The post holder will liaise with pharmacy staff in all sectors and other healthcare professional to ensure a patient oriented medicines management service is provided.
  • The post holder will work closely with the Clinical Pharmacists to adopt a team approach to medicines management, and support healthcare professionals and the wider team with medication queries.
  • They will provide support to the Clinical Pharmacist on medicines management audits
  • The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice

About us

About us

Three friendly GP Practices, working within the same building offer this exciting opportunity for a brand-new position within the One Life Hartlepool Primary Care Network. Our forward-thinking Practices have 34,000 patients and have a range of Clinical Disciplines supporting the GP team, including Clinical Pharmacists, Social Prescribing Link Workers, Mental Health Practitioner, First Contact Practitioner and Care Co-Ordinator. Our PCN supports several training disciplines, including GP Registrars and Medical students and can offer a strong mentoring and training approach.

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

A2611-25-0007

Job locations

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Job description

Job responsibilities

Support Practice Clinical Pharmacists and Practice teams to provide a safe and effect repeat prescribing service for patients.

To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and manage these changes within their own level of competence.

Provide primary support to general practice staff with regards to prescription and medication queries.

Support areas of prescribing and medicines optimisation management by working directly with patients, carers and support groups.

In collaboration with the Clinical Pharmacists, and GP Prescribing Leads identify national and local policy and guidance that affects patient safety through the use of medicines, including MHRA alerts, product withdrawals and emerging evidence form clinical trials.

Facilitate clinical audits and improvement projects or work with colleagues such as GP Registrars, Practice Managers etc.

Please see detailed information in the attached Job Description

Job description

Job responsibilities

Support Practice Clinical Pharmacists and Practice teams to provide a safe and effect repeat prescribing service for patients.

To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and manage these changes within their own level of competence.

Provide primary support to general practice staff with regards to prescription and medication queries.

Support areas of prescribing and medicines optimisation management by working directly with patients, carers and support groups.

In collaboration with the Clinical Pharmacists, and GP Prescribing Leads identify national and local policy and guidance that affects patient safety through the use of medicines, including MHRA alerts, product withdrawals and emerging evidence form clinical trials.

Facilitate clinical audits and improvement projects or work with colleagues such as GP Registrars, Practice Managers etc.

Please see detailed information in the attached Job Description

Person Specification

Qualifications

Essential

  • Mandatory registration with General Pharmaceutical Society
  • NVQ Level 3 in Pharmacy Services or equivalent
  • BTEC in Pharmaceutical Science or equivalent

Desirable

  • Membership of Association of Pharmacy Technicians UK (APTUK)

Experience

Essential

  • Previous relevant experience working in Pharmacy
  • An in-depth knowledge of medicines management within a clinical setting especially medicines reconciliation and history taking
  • Experience of regular contact with patients/customers
  • Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input
  • Good clinical pharmacy knowledge including terminology
  • Ability to organise and prioritise workload in order to meet deadlines and targets
  • Excellent IT Skills
  • Ability to share own knowledge, skills and experience
  • Good Interpersonal skills
  • Good written and oral communication skills, including record keeping

Desirable

  • Experience of participating in clinical audit
  • Experience of working within a multi-disciplinary team
  • Knowledge and understanding of SystmOne
  • Good clinical, pharmaceutical and health promotion knowledge
  • Understanding of GMS Contracts and Medicines Management Incentive Schemes
Person Specification

Qualifications

Essential

  • Mandatory registration with General Pharmaceutical Society
  • NVQ Level 3 in Pharmacy Services or equivalent
  • BTEC in Pharmaceutical Science or equivalent

Desirable

  • Membership of Association of Pharmacy Technicians UK (APTUK)

Experience

Essential

  • Previous relevant experience working in Pharmacy
  • An in-depth knowledge of medicines management within a clinical setting especially medicines reconciliation and history taking
  • Experience of regular contact with patients/customers
  • Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input
  • Good clinical pharmacy knowledge including terminology
  • Ability to organise and prioritise workload in order to meet deadlines and targets
  • Excellent IT Skills
  • Ability to share own knowledge, skills and experience
  • Good Interpersonal skills
  • Good written and oral communication skills, including record keeping

Desirable

  • Experience of participating in clinical audit
  • Experience of working within a multi-disciplinary team
  • Knowledge and understanding of SystmOne
  • Good clinical, pharmaceutical and health promotion knowledge
  • Understanding of GMS Contracts and Medicines Management Incentive Schemes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Havelock Grange Practice

Address

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Employer's website

https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Havelock Grange Practice

Address

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Employer's website

https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager/Primary Care Network Ops Manager

Michelle Harrety

nencicb-tv.A81031@nhs.net

01429272000

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

A2611-25-0007

Job locations

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Supporting documents

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