Havelock Grange Practice

Practice Assistant

Information:

This job is now closed

Job summary

Havelock Grange Practice is looking for a Practice Assistant to join their friendly multi-disciplinary team.

  • Salary negotiable depending upon experience & qualifications
  • Training & development supported
  • Six weeks holidays
  • NHS Pension Scheme available

Interviews to be held 14th and 15th August 2024.

Only shortlisted candidates will be contacted.

Previous candidates need not apply.

Main duties of the job

The successful candidate will be part of a supportive Practice Assistant team, who provide the first point of contact for patients and all enquires into the Practice.

Experience of a General Practice setting is preferred but not essential, as all training will be provided.

The successful candidates will have excellent communication and organisational skills.

About us

Havelock Grange Practice

We are a friendly busy GP Practice of 13,500 patients, with a vision to achieve continued excellent patient care, led with compassion and a whole-person approach.

We are a supportive training and teaching Practice, we host and mentor GP Registrars, Foundation Doctors and Medical Students.

Details

Date posted

15 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2611-24-0002

Job locations

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Job description

Job responsibilities

  • Greet patients and visitors in an efficient and courteous manner
  • Provide an effective and polite telephone enquiry service
  • Proactively communicate information between relevant patients, doctors and professionals
  • Maintain an effective filing and recording system for patient data and practice documents.
  • Accurately produce word processed documents.
  • Confidential liaison between Partners and patients

Please see attached job description for further information

Job description

Job responsibilities

  • Greet patients and visitors in an efficient and courteous manner
  • Provide an effective and polite telephone enquiry service
  • Proactively communicate information between relevant patients, doctors and professionals
  • Maintain an effective filing and recording system for patient data and practice documents.
  • Accurately produce word processed documents.
  • Confidential liaison between Partners and patients

Please see attached job description for further information

Person Specification

Qualifications

Essential

  • GCSE grade in English and Maths
  • Good Standard of General Education

Desirable

  • NVQ in Customer Service

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of customer service

Desirable

  • Experience of working within a General Practice environment
  • Practical experience of computerised systems
Person Specification

Qualifications

Essential

  • GCSE grade in English and Maths
  • Good Standard of General Education

Desirable

  • NVQ in Customer Service

Experience

Essential

  • Practical experience of working with others
  • Experience of using own initiative
  • Experience of customer service

Desirable

  • Experience of working within a General Practice environment
  • Practical experience of computerised systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Havelock Grange Practice

Address

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Employer's website

https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Havelock Grange Practice

Address

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Employer's website

https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Michelle Harrety

nencicb-tv.a81031@nhs.net

01429272000

Details

Date posted

15 July 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2611-24-0002

Job locations

One Life Hartlepool

Park Road

Hartlepool

TS24 7PW


Supporting documents

Privacy notice

Havelock Grange Practice's privacy notice (opens in a new tab)