Job summary
An exciting
opportunity has arisen for the role of Practice Manager at Quayside Medical
Practice. We are a well-established surgery, providing primary care services to
approximately 16,000 patients from a purpose-built health centre in Failsworth
Oldham.
The partners
are looking for an exceptional leader with strong business management skills,
particularly in managing staff, human resources, project management, public
relations and strategic planning. It is essential that the new manager ensures
that the practice continues to run smoothly.
Main duties of the job
The successful candidate will work collaboratively
with the partners, to develop and implement
strategies and will lead a wider practice team both operationally and strategically,
ensuring achievement of targets, delivery within budget and the development of
the service.
On a day-to-day
basis ensure the delivery of excellent patient care by leading the practice
team with vision and drive.
Be a champion
of equality and diversity, ensuring good community culture across the practice,
utilising organisational communication tools and resources.
Manage services
as required to meet contractual, quality and safety expectations.
Ensure there is
a system in place to effectively communicate with staff and patients within the
practice including regular practice meetings and leadership of the practice
patient participation group.
Identification
and implementation of systems to improve the efficiency and effectiveness of
the practice.
About us
Quayside is a well-established Practice in the Failsworth area of Oldham. We have a friendly 16,000 patient population, are a Teaching Hub for all levels of training and scored "Good" for all areas recently by CQC. We are situated in a purpose-built health centre, with secure staff parking, and easy to access commuter routes.
We pride ourselves not only in our patient care but also in the people we have at Quayside. Our staff are our greatest asset and we encourage development in every role. As well as the current GP Team, we have an experienced nursing team for chronic disease management, first contact MSK practitioners, a social prescribing team, a Mental Health Practitioner, pharmaceutical prescribers, and most importantly experienced managerial and admin teams.
We are proactive within Oldham South PCN, many of our team occupy lead roles within. The current NHS primary care model is PCN based, so we have formed great ongoing relationships within, putting Quayside at the centre of many future developments.
Job description
Job responsibilities
To manage, coordinate and oversee all aspects of
practice functionality, motivating and managing staff, optimising efficiency
and financial performance, and ensuring the practice achieves its long-term
strategic objectives in a safe and effective working environment.
Through innovative ways of working, lead the team
in promoting continuous improvement, confidentiality, collaborative working,
service delivery, learning and development, and ensure the practice complies
with CQC regulations.
Job description
Job responsibilities
To manage, coordinate and oversee all aspects of
practice functionality, motivating and managing staff, optimising efficiency
and financial performance, and ensuring the practice achieves its long-term
strategic objectives in a safe and effective working environment.
Through innovative ways of working, lead the team
in promoting continuous improvement, confidentiality, collaborative working,
service delivery, learning and development, and ensure the practice complies
with CQC regulations.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Educated to degree level in healthcare or business
- Leadership and/or management qualification
- Primary care qualification
Experience
Essential
- Experience of working with the general public
- Experience of managing and working with accounting procedures, including budget and cash flow forecasting
- Experience of managing multidisciplinary teams
- Experience of performance management including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
Desirable
- Experience of working in a healthcare setting
- NHS/primary care general practice experience
- Relevant health and safety experience
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills
Desirable
- Educated to degree level in healthcare or business
- Leadership and/or management qualification
- Primary care qualification
Experience
Essential
- Experience of working with the general public
- Experience of managing and working with accounting procedures, including budget and cash flow forecasting
- Experience of managing multidisciplinary teams
- Experience of performance management including appraisal writing, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
- Experience of workforce planning, forecasting and development
Desirable
- Experience of working in a healthcare setting
- NHS/primary care general practice experience
- Relevant health and safety experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).