Job responsibilities
Administrative tasks including:-
Answering medication queries from patients, staff members and pharmacies/care homes
Inputting prescription orders
Collate information from medication related queries and forward to an appropriate healthcare professional in a timely manner.
- Provide patients with information and education on their prescriptions.
- Promote electronic repeat dispensing and online ordering.
- Liaise with patients and healthcare providers to obtain correct prescription information.
- Manage prescription requests from vulnerable/high priority patients and care home residents.
- Work with Prescribers to provide a responsive repeat prescription service, in accordance with any relevant and appropriate policy or protocol and template as issued by a clinician.
- Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.
- Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions.
- Improvement, safe management of repeat prescriptions, and to co-ordinate medication reviews and or changes
- Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternative.
- Be aware of monitoring requirements for selected drugs or categories of drugs and follow up required monitoring with patients concerned.
- Keep up to date with the Practices formulary and the National Restricted Drugs List
- Bring any queries to the attention of the relevant Prescriber to include under and over usage.
- Liaise with external pharmacy services and patients to resolve queries and communicate changes to medications.
- Build good working relationships with local Pharmacies to help enable the Practice prescription service.
- Check emails and tasks regularly, actioning them appropriately.
- Create tasks and assist clinicians in managing document workflow relating to prescriptions.
- Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure.
- Escalate any problems to the practice pharmacist.
- Provide cover for members of the Prescription team during periods of sickness and annual leave.
- Undertake training as required to support safe and effective services for the Practice.
- Carry out any other duties as may reasonably be requested by the Clinicians or Managers
- Summarise medical records by entering and coding data in to the medical records.