Job summary
Job Purpose
Our GP Assistant will support the smooth running of clinics by performing routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.
You will be assigned a GP Mentor and will follow an accredited training programme leading to award of the GP Assistant certificate more information can be found here: General Practice Assistants |https://www.hee.nhs.uk/our-work/gp-assistant
Main duties of the job
Duties
- Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc as appropriate.
- Extracting all information from clinical letters that needs coding and adding to notes
- Supporting with QOF reviews
- Arranging appointments, referrals, tests and follow up appointments of patients
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment
- Dipping urine, taking blood pressure, ECGs and phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies eg getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support the GP with immunisations/wound care
- Track and record evidence of your experience against the national competency framework.
About us
General
- Ensure that all activities are monitored and evaluated.
- Attend internal meetings as required.
- Work in accordance with Pratice policies, including the equal opportunities policy and practice.
- Attend any training courses and supervision sessions as required.
- Work with due regard to the Health and Safety Policies across the Pratice, ensuring that all practices and procedures are undertaken in accordance with issued guidelines.
- Undertake any other duties as may reasonably be required from time to time.
- To be prepared to work flexibly, including evenings and weekends if required.
Knowledge and skills
Excellent written and verbal communication skills
Excellent interpersonal skills
Able to deal with service users sensitively
Able to work as part of a team and autonomously
Clear, polite telephone manner
Competent in the use of Microsoft Office and Outlook
Effective time management (planning and organising)
Problem solving and analytical skills
Ability to follow policy and procedure
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure
Flexibility to work outside of core office hours if required
Job Types: Full-time, Permanent
Education:
- GCSE or equivalent (preferred)
Benefits:
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
Job description
Job responsibilities
Job Purpose
Our GP Assistant will support the smooth running of clinics by performing routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.
You will be assigned a GP Mentor and will follow an accredited training programme leading to award of the GP Assistant certificate more information can be found here: General Practice Assistants |https://www.hee.nhs.uk/our-work/gp-assistant
Duties
- Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc as appropriate.
- Extracting all information from clinical letters that needs coding and adding to notes
- Supporting with QOF reviews
- Arranging appointments, referrals, tests and follow up appointments of patients
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment
- Dipping urine, taking blood pressure, ECGs and phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies eg getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support the GP with immunisations/wound care
- Track and record evidence of your experience against the national competency framework
- Person Specification GP Assistan
- This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to develop the role and deliver an excellent service within general practice.
CRITERIA ESSENTIAL DESIRABLE
QualificationsGCSE Grade C (or equivalent) in Maths and English GP Assistant Certificate qualification
Evidence of further study/training
ExperienceExperience of working with the general public Experience of working as a General Practice Assistant
Experience of working in a health care setting Experience of electronic patients records, particularly SystmOne
Knowledge and skills
Excellent written and verbal communication skills
Excellent interpersonal skills
Able to deal with service users sensitively
Able to work as part of a team and autonomously
Clear, polite telephone manner
Competent in the use of Microsoft Office and Outlook
Effective time management (planning and organising)
Problem solving and analytical skills
Ability to follow policy and procedure
PersonalPolite and confidentQualities/Flexible and co-operativeBehaviouralAttributesMotivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure
Flexibility to work outside of core office hours if required
Job description
Job responsibilities
Job Purpose
Our GP Assistant will support the smooth running of clinics by performing routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient.
You will be assigned a GP Mentor and will follow an accredited training programme leading to award of the GP Assistant certificate more information can be found here: General Practice Assistants |https://www.hee.nhs.uk/our-work/gp-assistant
Duties
- Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc as appropriate.
- Extracting all information from clinical letters that needs coding and adding to notes
- Supporting with QOF reviews
- Arranging appointments, referrals, tests and follow up appointments of patients
- Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment
- Dipping urine, taking blood pressure, ECGs and phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies eg getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support the GP with immunisations/wound care
- Track and record evidence of your experience against the national competency framework
- Person Specification GP Assistan
- This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to develop the role and deliver an excellent service within general practice.
CRITERIA ESSENTIAL DESIRABLE
QualificationsGCSE Grade C (or equivalent) in Maths and English GP Assistant Certificate qualification
Evidence of further study/training
ExperienceExperience of working with the general public Experience of working as a General Practice Assistant
Experience of working in a health care setting Experience of electronic patients records, particularly SystmOne
Knowledge and skills
Excellent written and verbal communication skills
Excellent interpersonal skills
Able to deal with service users sensitively
Able to work as part of a team and autonomously
Clear, polite telephone manner
Competent in the use of Microsoft Office and Outlook
Effective time management (planning and organising)
Problem solving and analytical skills
Ability to follow policy and procedure
PersonalPolite and confidentQualities/Flexible and co-operativeBehaviouralAttributesMotivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure
Flexibility to work outside of core office hours if required
Person Specification
Qualifications
Essential
- Education:
- GCSE or equivalent (preferred)
- Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Desirable
- Qualified in Phlebotomy or we will do the training
- Prefered to be Qualified to NVQ level 3
Experience
Essential
- Experience of working within a nursing team
- Experience of dealing with vulnerable patients
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Knowledge and skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
Desirable
- Basic IT skills
- Awareness of blood-borne viruses
Person Specification
Qualifications
Essential
- Education:
- GCSE or equivalent (preferred)
- Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Desirable
- Qualified in Phlebotomy or we will do the training
- Prefered to be Qualified to NVQ level 3
Experience
Essential
- Experience of working within a nursing team
- Experience of dealing with vulnerable patients
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
Knowledge and skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
Desirable
- Basic IT skills
- Awareness of blood-borne viruses
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
