Receptionist

New Southgate Surgery

Information:

This job is now closed

Job summary

We are a busy 9 doctor teaching Practice and we are looking for a reliable and hardworking person to join our reception team. The post-holder will be a confident team player with plenty of common sense and good communication skills.

Main duties of the job

Successful candidates will ideally have at least 1 years experience of working in a similar role. Computer skills are essential, and experience of working in a healthcare setting would be advantageous, but full training will be provided for the right candidate. The post holder will also need to be flexible to cover early starts of late finishes, working full time 37½ hours per week 8am to 4.30pm or 10am to 6.30pm.

About us

New Southgate Surgery is a training Practice founded in the 1840's. We currently have around 14,000 patients. In addition to the Doctors, we have 1 GP Registrar, 4 Nurses, 1 HCA and 2 Phlebotomists, along with a large administration team. 

Date posted

06 July 2022

Pay scheme

Other

Salary

£9.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2590-22-6375

Job locations

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


Job description

Job responsibilities

To undertake a wide range of reception duties and support the Practice team. Duties include; greeting and directing patients, booking appointments, processing information, and assisting patients as required.

Job description

Job responsibilities

To undertake a wide range of reception duties and support the Practice team. Duties include; greeting and directing patients, booking appointments, processing information, and assisting patients as required.

Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of working in General Practice
  • Experience of using SystmOne

Qualifications

Essential

  • GCSE grade A-C (or equivalent) in English and Mathematics
  • Word processing/computing skills/qualification

Knowledge & Skills

Essential

  • Good numeracy, keyboard and computer skills
  • Good written/oral communication skills and able to communicate well at all levels
  • Excellent interpersonal skills
  • Good telephone manner
  • Able to organise work neatly and prioritise workload
  • Concentration & accuracy (attention to detail)

Qualities/Attributes

Essential

  • An understanding of the need for strict confidentiality
  • Ability to work as part of a team
  • Ability to use own judgement, resourcefulness and common sense
  • Pleasant and articulate
  • Able to work under pressure, remaining calm
  • Able to work in a changing environment
  • Able to use own initiative
  • Ability to self-motivate, organise and prioritise own workload
  • Smart, presentable, punctual & reliable
  • Willingness to learn and commitment to relevant training
Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of working in General Practice
  • Experience of using SystmOne

Qualifications

Essential

  • GCSE grade A-C (or equivalent) in English and Mathematics
  • Word processing/computing skills/qualification

Knowledge & Skills

Essential

  • Good numeracy, keyboard and computer skills
  • Good written/oral communication skills and able to communicate well at all levels
  • Excellent interpersonal skills
  • Good telephone manner
  • Able to organise work neatly and prioritise workload
  • Concentration & accuracy (attention to detail)

Qualities/Attributes

Essential

  • An understanding of the need for strict confidentiality
  • Ability to work as part of a team
  • Ability to use own judgement, resourcefulness and common sense
  • Pleasant and articulate
  • Able to work under pressure, remaining calm
  • Able to work in a changing environment
  • Able to use own initiative
  • Ability to self-motivate, organise and prioritise own workload
  • Smart, presentable, punctual & reliable
  • Willingness to learn and commitment to relevant training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


Employer's website

https://newsouthgatesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


Employer's website

https://newsouthgatesurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Office Manager

Mrs B Robinson

new.southgatesurgery@nhs.net

01924334400

Date posted

06 July 2022

Pay scheme

Other

Salary

£9.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2590-22-6375

Job locations

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


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