Deputy Practice Manager

Job description

Job responsibilities

The main duties and responsibilities will include:

Line management of administration and reception staff; Managing rotas for clinical staff ensuring appropriate levels for patient care; To ensure all financial claims are made in an effective and efficient manner; To maintain clinical services and appointment systems; Managing equipment, facilities, and premises in line with Health & Safety requirements; To provide appropriate assistance to the Practice Manager in all day-to-day activities and duties; To support the Practice Manager in meeting the requirements of all regulatory bodies.

Person Specification

Experience

Essential

• Experience of working in a healthcare setting; Experience of working with the general public; Experience of managing large multidisciplinary teams; Experience of performance management, including appraisal writing, staff development, and disciplinary procedures; Experience of successfully developing and implementing projects.

Desirable

• Primary Care General Practice experience; A working knowledge of employment law with Health & Safety experience.

Skills and Aptitudes

Essential

• Excellent verbal and written communication skills; Strong IT skills; Excellent leadership skills; Strategic thinker and negotiator; Ability to prioritise, delegate, and work to tight deadlines in a fast-paced environment; Able to work independently and be solutions focused; Ability to network and build relationships; Willing to be flexible, to work outside of core office hours when necessary, and multi-task whilst not losing sight of priorities; Proven problem solving and analytical skills; Ability to motivate and train staff, enhance morale and maintain a positive working environment, including team building sessions; Ability to present to meetings; Maintain confidentiality at all times.

Desirable

• SystmOne user

Personal Qualities

Essential

• Polite and confident; Flexible and cooperative; Motivated and proactive; Integrity, loyalty, empathy, and sensitivity in distressing situations.

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills; Leadership or Management qualification.

Desirable

• Degree in Healthcare or Business; AMSPAR Qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ

Employer's website

https://newsouthgatesurgery.co.uk/ (Opens in a new tab)