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Medwyn Surgery

Health Care Assistant

The closing date is 15 October 2025

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Job summary

  • Medwyn is seeking to recruit a Health Care Assistant to join our busy Practice in Dorking. The role is for 15 hours a week (days to be agreed - but one early evening each week is required - finish by 8pm latest on either Tuesday, Wednesday or Thursday) and is a permanent contract. This is an important role in the practice to support the doctor and nurse teams by undertaking patient care tasks, clinical support tasks, infection control tasks, restocking and stock rotation. The role will be supported by our existing HCA and nursing teams and the successful candidate will be encouraged to take part in continuing professional development to develop the role.

Informal visits are welcome.

Main duties of the job

  • To assist the nursing staff and doctors in the care of the practice population.
  • To work with the Primary Health Care Team to ensure a seamless delivery of care to the Practice population and to promote a positive image of the Practice to its patients and service users.

About us

The Practice has a very clear objective in wanting to provide patients with the highest possible standard of primary healthcare; not only medical care, but also in terms of health information and awareness, the community from which they deliver their services and in the Clinician/Patient relationship.

The Partners are proud of the services they provide and their excellent reputation. These are all delivered from a purpose built one stop health centre, completed in 2006. The Centre now houses Medwyn Surgery, as well as an Occupational Health service, Private travel clinic, physiotherapy, podiatry, community staff, conference facilities, a pharmacy, audiometry and a range of services delivered by a number of sessional medical practitioners.

Medwyn is part of Dorking Primary Care Network. This consists of 4 Dorking practices that have a proven track record of successfully working together collaboratively and effectively for the benefit of patients and the wider community.

Medwyn Surgery serves around 14,200 patients and this is rising steadily, partly due to population growth in the area and partly due to the impressive and obvious presence of its excellent facilities.

The practice is well established in terms of computerisation. The Partners consider themselves to be innovative. The clinical and appointment system used is SystmOne.

Details

Date posted

06 October 2025

Pay scheme

Other

Salary

£13.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2589-25-0001

Job locations

Reigate Road

Dorking

Surrey

RH4 1SD


Job description

Job responsibilities

JOB TITLE:Health Care Assistant

JOB LOCATION:Medwyn Surgery, Medwyn Centre, Centre, Reigate Road, Dorking, RH4 1SD

RESPONSIBLE TO:GP Partners

MAIN PURPOSE OF POST

To assist the nursing staff and doctors in the care of the practice population.

To work with the Primary Health Care Team to ensure a seamless delivery of care to the Practice population and to promote a positive image of the Practice to its patients and service users.

KEY RESPONSIBILITIES - Clinical

-To carry out a range of treatment room duties using agreed protocols and under the direct supervision of a clinical member of staff. e.g. NHS Health checks, ECGs, 24hr BPs, urinalysis, INRs, phlebotomy, injections, weight, height and BP check.

- To assist with specialist clinics as appropriate.

- To maintain stocks and supplies within the Practice.

- To identify areas of possible improvement in service delivery to the practice manager.

- To maintain effective communication with the Primary Health Care Team and external agencies.

KEY RESPONSIBILITIES Administrative

-To ensure accurate completion of all necessary documentation associated with patient healthcare and registration with the practice.

- To participate in the development of protocols and guidelines and assist in the formulation of Practice philosophy and policy.

- To contribute to the development of the Practice by participating in Practice meetings as required.

KEY RESPONSIBILITIES - Professional

-To acknowledge clinical limitations and not undertake any procedures for which they have not be adequately trained.

- To maintain confidentiality.

- To maintain personal development by attending courses/study days as identified by the Partners.

- Participate in the education and training of students.

To undertake any other duties which are commensurate with the level and responsibilities of this post.

To actively and continuously review all activities and suggest areas for improvement.

Job description

Job responsibilities

JOB TITLE:Health Care Assistant

JOB LOCATION:Medwyn Surgery, Medwyn Centre, Centre, Reigate Road, Dorking, RH4 1SD

RESPONSIBLE TO:GP Partners

MAIN PURPOSE OF POST

To assist the nursing staff and doctors in the care of the practice population.

To work with the Primary Health Care Team to ensure a seamless delivery of care to the Practice population and to promote a positive image of the Practice to its patients and service users.

KEY RESPONSIBILITIES - Clinical

-To carry out a range of treatment room duties using agreed protocols and under the direct supervision of a clinical member of staff. e.g. NHS Health checks, ECGs, 24hr BPs, urinalysis, INRs, phlebotomy, injections, weight, height and BP check.

- To assist with specialist clinics as appropriate.

- To maintain stocks and supplies within the Practice.

- To identify areas of possible improvement in service delivery to the practice manager.

- To maintain effective communication with the Primary Health Care Team and external agencies.

KEY RESPONSIBILITIES Administrative

-To ensure accurate completion of all necessary documentation associated with patient healthcare and registration with the practice.

- To participate in the development of protocols and guidelines and assist in the formulation of Practice philosophy and policy.

- To contribute to the development of the Practice by participating in Practice meetings as required.

KEY RESPONSIBILITIES - Professional

-To acknowledge clinical limitations and not undertake any procedures for which they have not be adequately trained.

- To maintain confidentiality.

- To maintain personal development by attending courses/study days as identified by the Partners.

- Participate in the education and training of students.

To undertake any other duties which are commensurate with the level and responsibilities of this post.

To actively and continuously review all activities and suggest areas for improvement.

Person Specification

Other

Essential

  • Good communication skills (written and oral) - Team player - Strong IT Skills - Ability to prioritise and meet deadlines in a fast pace environment. - Time management skills - Ability to build relationships - Dependable and adaptable - Positive Outlook - Common sense - Approachable - Confident, assertive and resilient - Clear DBS - Committed to continuous professional development

Qualifications

Essential

  • Essential criteria
  • - Willingness to complete the Care Certificate/qualification. - Good standard of education

Desirable

  • Desirable criteria
  • - Care Certificate/qualification - Experience of System One

Experience

Essential

  • Essential criteria
  • - Experience of working within the NHS or Primary Care

Desirable

  • Desirable criteria
  • - Experience of working in a GP Practice - Experience as a Health Care Assistant - Phlebotomy qualification - Vaccine Administering qualification - Basic wound care - Phlebotomy
Person Specification

Other

Essential

  • Good communication skills (written and oral) - Team player - Strong IT Skills - Ability to prioritise and meet deadlines in a fast pace environment. - Time management skills - Ability to build relationships - Dependable and adaptable - Positive Outlook - Common sense - Approachable - Confident, assertive and resilient - Clear DBS - Committed to continuous professional development

Qualifications

Essential

  • Essential criteria
  • - Willingness to complete the Care Certificate/qualification. - Good standard of education

Desirable

  • Desirable criteria
  • - Care Certificate/qualification - Experience of System One

Experience

Essential

  • Essential criteria
  • - Experience of working within the NHS or Primary Care

Desirable

  • Desirable criteria
  • - Experience of working in a GP Practice - Experience as a Health Care Assistant - Phlebotomy qualification - Vaccine Administering qualification - Basic wound care - Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medwyn Surgery

Address

Reigate Road

Dorking

Surrey

RH4 1SD


Employer's website

https://www.medwynsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Medwyn Surgery

Address

Reigate Road

Dorking

Surrey

RH4 1SD


Employer's website

https://www.medwynsurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Quality and HR Support Manager

Natalie Ash

natalie.ash12@nhs.net

Details

Date posted

06 October 2025

Pay scheme

Other

Salary

£13.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2589-25-0001

Job locations

Reigate Road

Dorking

Surrey

RH4 1SD


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