Job summary
Blackpool South Central Primary Care Network Ltd has an exciting opportunity for an enthusiastic Pharmacy Technician to join our team at Bloomfield Medical Centre.
Blackpool South Central Primary Care Network Ltd consists of the following practices:
- Bloomfield Medical Centre
- Waterloo Medical Centre
This post will be based and working at Bloomfield Medical Centre.
Bloomfield Medical Centre is a 8 Partner GP Practice Primary Care provider based over two sites in Blackpool, Bloomfield Medical Centre on Bloomfield Road and Grange Park Health Centre on Dinmore Avenue. Our services are diverse, forward-thinking enabling us to deliver care to meet local priorities in relation to deprivation, chronic disease, improved access, migration from secondary care and more efficient commissioning.
We provide high quality general medical care to a registered list of over 17,000 patients over the two sites, through our dedicated team of clinical, administrative and management professionals including 8 GP Partners, Salaried doctors, Clinical Pharmacists, Advanced Clinical Practitioners, Nurse Practitioners, Practice Nurses and Healthcare Assistants.
Main duties of the job
Bloomfield
Medical Centre is a pioneer in utilising pharmacy expertise within the clinical
team. Clinical pharmacists have been part of the practice since 2004 and
currently we employ three. We also already employ a pharmacy technician.
The new GP
contract and Local Enhanced Services place additional responsibilities and
requirements on practices, notably around structured medication review,
medicines safety and disease identification and management. We would like to expand
our existing pharmacy technician capacity to help us deliver these priorities
to our population.
The role will
also include a range of other responsibilities centred around ensuring we have
safe, effective and efficient systems for repeat prescribing, medicines
optimisation, reducing medicines waste and maximising patient outcomes. This
role will include administrative aspects as well as direct patient contact,
whether by telephone/video consultation, surgery appointments or on home
visits, supporting our multi-professional team. There will be regular contact
and support to the rest of the clinical team and the prescription clerks and
wider administration and reception teams.
About us
Blackpool South Central Primary Care Network Ltd consists of the following practices:
- Bloomfield Medical Centre
- Waterloo Medical Centre
Bloomfield Medical Centre is a 8 Partner GP Practice Primary Care provider based over two sites in Blackpool, Bloomfield Medical Centre on Bloomfield Road and Grange Park Health Centre on Dinmore Avenue. Our services are diverse, forward-thinking enabling us to deliver care to meet local priorities in relation to deprivation, chronic disease, improved access, migration from secondary care and more efficient commissioning.
We provide high quality general medical care to a registered list of over 17,000 patients over the two sites, through our dedicated team of clinical, administrative and management professionals including 8 GP Partners, Salaried doctors, Clinical Pharmacists, Advanced Clinical Practitioners, Nurse Practitioners, Practice Nurses and Healthcare Assistants.
Waterloo Medical Centre is well established in the community and has a patient population of over 12000 patients. The practice consists of 5 GP Partners, 1 Salaried GP, 3 Practice Nurses, 1 HCA, 1 Nursing Associate, 1 Physiotherapist, 2 Pharmacists, 1 Pharmacy Technician and 12 Admin/Reception staff. We are a busy friendly forward thinking practice. Waterloo Medical Centre is a training practice that has 2 GP Registrars.
Job description
Job responsibilities
Responsibilities:
Provide medicines optimisation advice to the
team to promote the safe, effective, quality and cost-effective use of
medicines.
To reconcile medicines for newly registered
patients and following hospital discharge or outpatient consultation. Work with
patients/carers and community pharmacists to ensure patients receive the
medicines intended.
Support patients directly with their medicines,
e.g. counselling on purpose and correct use, advising on inhaler technique or
topical product application, education on how to order repeat prescriptions,
resolving adherence problems.
Referring patients to other members of the team
where an identified need arises.
Carry out housekeeping whilst in patient
records e.g. dose optimisation and medicines synchronisation.
Support repeat prescribing systems and processes
in practice with a focus on quality improvement and supporting safe
prescribing.
Support the team by helping with queries
relating to prescription requests and look for ways to improve the efficiency
and safety of the prescription issuing process, ensuring queries are resolved
and scripts issued in line with the practice process.
Deal with patient medication queries e.g. dose
schedule, side effects, adverse effects and out of stocks, swallowing
difficulties, urgent requests.
Manage acute requests for medications within
scope of practice
Resolve queries with prescriptions and issue
certain medication where appropriate in line with practice protocols.
Participate in practice clinical meetings,
patient participation groups, and other meetings to improve engagement of the
role of pharmacy technician and promote issues relevant to prescribing and
medicines optimisation.
Help implement electronic prescribing and repeat
dispensing in appropriate patients including working with community pharmacy
staff to identify appropriate patients.
Undertake clinical audit and analyse prescribing
data to increase our understanding of medicines use and identify areas for
improvement.
Review data, reports and dashboards to identify
areas for action.
Utilise clinical alert systems, e.g. Eclipse,
and action any patients flagged up for review.
Assist the practice in achieving goals/targets
set within service specifications, contracts, protocols or guidelines.
Review medicines safety alerts and other alerts
distributed on the cascade system, recommend and implement necessary actions
arising from these.
Assist with managing the formulary to improve
the quality, safety and cost effectiveness of prescribing and to reflect local
prescribing policy.
Provide medicines related training to staff.
Provide back-fill support to the prescription
clerks during periods of leave or other absence, in order to maintain an
effective repeat prescription service, as necessary.
Must have completed or be enrolled in, be
undertaking or be prepared to start an approved 18-month training pathway (e.g.
Primary care pharmacy educational pathway (PCPEP)). Pharmacy technicians must
be registered with the General Pharmaceutical Council. Entry to the PCPEP
programme will include the option for an accreditation of Prior Learning (APEL)
process.
The post holder is required to travel
independently between work sites and to attend meetings, etc, hosted by other
agencies.
This job description is not meant to be exhaustive. It
describes the main duties and responsibilities of the post. The candidate would
be expected to undertake any other duties commensurate with the role as agreed
with the practice.
Job description
Job responsibilities
Responsibilities:
Provide medicines optimisation advice to the
team to promote the safe, effective, quality and cost-effective use of
medicines.
To reconcile medicines for newly registered
patients and following hospital discharge or outpatient consultation. Work with
patients/carers and community pharmacists to ensure patients receive the
medicines intended.
Support patients directly with their medicines,
e.g. counselling on purpose and correct use, advising on inhaler technique or
topical product application, education on how to order repeat prescriptions,
resolving adherence problems.
Referring patients to other members of the team
where an identified need arises.
Carry out housekeeping whilst in patient
records e.g. dose optimisation and medicines synchronisation.
Support repeat prescribing systems and processes
in practice with a focus on quality improvement and supporting safe
prescribing.
Support the team by helping with queries
relating to prescription requests and look for ways to improve the efficiency
and safety of the prescription issuing process, ensuring queries are resolved
and scripts issued in line with the practice process.
Deal with patient medication queries e.g. dose
schedule, side effects, adverse effects and out of stocks, swallowing
difficulties, urgent requests.
Manage acute requests for medications within
scope of practice
Resolve queries with prescriptions and issue
certain medication where appropriate in line with practice protocols.
Participate in practice clinical meetings,
patient participation groups, and other meetings to improve engagement of the
role of pharmacy technician and promote issues relevant to prescribing and
medicines optimisation.
Help implement electronic prescribing and repeat
dispensing in appropriate patients including working with community pharmacy
staff to identify appropriate patients.
Undertake clinical audit and analyse prescribing
data to increase our understanding of medicines use and identify areas for
improvement.
Review data, reports and dashboards to identify
areas for action.
Utilise clinical alert systems, e.g. Eclipse,
and action any patients flagged up for review.
Assist the practice in achieving goals/targets
set within service specifications, contracts, protocols or guidelines.
Review medicines safety alerts and other alerts
distributed on the cascade system, recommend and implement necessary actions
arising from these.
Assist with managing the formulary to improve
the quality, safety and cost effectiveness of prescribing and to reflect local
prescribing policy.
Provide medicines related training to staff.
Provide back-fill support to the prescription
clerks during periods of leave or other absence, in order to maintain an
effective repeat prescription service, as necessary.
Must have completed or be enrolled in, be
undertaking or be prepared to start an approved 18-month training pathway (e.g.
Primary care pharmacy educational pathway (PCPEP)). Pharmacy technicians must
be registered with the General Pharmaceutical Council. Entry to the PCPEP
programme will include the option for an accreditation of Prior Learning (APEL)
process.
The post holder is required to travel
independently between work sites and to attend meetings, etc, hosted by other
agencies.
This job description is not meant to be exhaustive. It
describes the main duties and responsibilities of the post. The candidate would
be expected to undertake any other duties commensurate with the role as agreed
with the practice.
Person Specification
Experience
Essential
- Up to date therapeutic knowledge and practical knowledge of
- medicines optimisation principles and evidence-based medicine.
- Relevant knowledge of pharmacy law and ethics.
- Experience of change management and putting ideas into practice.
- Experience of completing clinical audits.
Desirable
- Experience as a primary care pharmacy technician or part of a
- primary care medicines optimisation team.
- An appreciation of the nature of primary care prescribing, concepts
- of rational prescribing and strategies for the improvement of
- prescribing.
- Experience of analysing prescribing data.
- Knowledge of EMIS Web clinical system, Docman, and Eclipse.
- Understanding of the NHS agenda and the issues affecting primary
- care.
- Awareness of systems to support management of patients in a
- primary care setting, delivering pharmaceutical input and support
- in the context of pathways of care and the business of the practice.
Qualifications
Essential
- BTEC Level 3 Diploma in Pharmaceutical Science or NVQ Level 3 Diploma in Pharmacy service skills or equivalent with underpinning knowledge.
- Current registration as a Pharmacy Technician with the General Pharmaceutical Council.
Desirable
- BTEC Level 4 in Pharmaceutical Science
Person Specification
Experience
Essential
- Up to date therapeutic knowledge and practical knowledge of
- medicines optimisation principles and evidence-based medicine.
- Relevant knowledge of pharmacy law and ethics.
- Experience of change management and putting ideas into practice.
- Experience of completing clinical audits.
Desirable
- Experience as a primary care pharmacy technician or part of a
- primary care medicines optimisation team.
- An appreciation of the nature of primary care prescribing, concepts
- of rational prescribing and strategies for the improvement of
- prescribing.
- Experience of analysing prescribing data.
- Knowledge of EMIS Web clinical system, Docman, and Eclipse.
- Understanding of the NHS agenda and the issues affecting primary
- care.
- Awareness of systems to support management of patients in a
- primary care setting, delivering pharmaceutical input and support
- in the context of pathways of care and the business of the practice.
Qualifications
Essential
- BTEC Level 3 Diploma in Pharmaceutical Science or NVQ Level 3 Diploma in Pharmacy service skills or equivalent with underpinning knowledge.
- Current registration as a Pharmacy Technician with the General Pharmaceutical Council.
Desirable
- BTEC Level 4 in Pharmaceutical Science
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
