Job responsibilities
Job
Purpose:
The purpose of this post is the
delivery of high quality care to the practice population. You will work with
practice policies, protocols and guidelines whilst using experience and
clinical judgement to provide nursing interventions and care.
Working within the NMC code the
post holder will deliver care that is evidence based and cost effective.
To be responsive to patients
needs and contribute to improving quality standards.
Work collaboratively and
autonomously with the multi-disciplinary practice team to meet the needs of the
patients
Clinical
Responsibilities:
Run autonomous minor illness
clinics
Contribute to chronic disease management by assessing, planning, monitoring and reviewing progress.
Identify, assess and diagnose
patients with complex health needs across the Practice population
Prescribe products to meet the
needs of patients within the Practice population
Support development of
programmes to improve health and well-being and meet the specific needs of
communities, groups and individuals
Work with others to change
policies to improve health and well-being and reduce inequalities
Support the implementation and
evaluation of evidence-based practice to improve the services offered by the
Practice nursing team
Support the team in quality
assurance, development and clinical governance.
Maintain all associated records,
both clinical and manual.
Communication:
Communicate effectively with
patients/families/carers recognising the need for alternative methods of
communication to overcome levels of understanding, cultural background and
preferred ways of communication.
Demonstrate excellent
interpersonal, verbal and written communication skills.
Work collaboratively with the
multi-disciplinary team and other external organisations.
Demonstrate sensitive
communication styles to ensure patients are fully informed and consent to
treatment
Communicate with and support
patients receiving bad news
Anticipate barriers to
communication and take action to improve communication.
Act as an advocate when
representing patients and colleagues.
Personal/Professional
Recognise and work within own
competence and professional code of conduct as regulated by the NMC
Produce accurate,
contemporaneous and complete records of patient consultation, consistent with
legislation, policies and procedures
Prioritise, organise and manage
own workload in a manner that maintains and promotes quality
Deliver care according to NICE
guidelines and evidence-based care
Assess effectiveness of care
delivery through self and peer review, benchmarking and formal evaluation
Participate in the maintenance
of quality governance systems and processes across the practice
Utilise the audit cycle as a
means of evaluating the quality of the work of self and the team, implementing
improvements where required
Collaborate on improving the
quality of health care in partnership with other clinical teams, responding to
local and national policies and initiatives as appropriate
Evaluate the patients response
to health care provision and the effectiveness of care
Support and participate in
shared learning across the practice and wider organisation
Participate in the management
and review of patient complaints, and identify learning from clinical incidents
and near-miss events using a structured framework (e g root-cause analysis)
Assess the impact of policy
implementation on care delivery
Participate in the performance
monitoring review of the team, providing feedback as appropriate
Understand and apply legal
policy that supports the identification of vulnerable and abused adults, being
aware of statutory vulnerable adult health procedure and local guidance.
Leadership
personal and people development
Take responsibility for own
development learning and performance including participating in clinical
supervision and acting as a positive role model
Support the development of
others in order to maximise potential
Actively promote the workplace
as a learning environment, encouraging everyone to learn from each other and
from external good practice
Encourage others to make
realistic self-assessment of their application of knowledge and skills,
challenging any complacency and actions that are not in the interest of the
public and/or users of services
Participate in planning and
implementing changes within the area of care and responsibility
Work with practice management to
ensure sufficient staff of appropriate ability, quality and skill-mix are
available to meet current and future service delivery
Contribute and participate in
the development of local guidelines, protocols and standards
Participate in the planning and
engagement of practice-based commissioning or similar initiatives
Ensure awareness of sources of
support and guidance (e g PALS), and provide information in an acceptable
format to all patients, recognising any difficulties and referring where
appropriate
Team
Working
Understand own role and scope,
and identify how this may develop over time
Work as an effective and
responsible team member, supporting others and exploring the mechanisms to
develop new ways of working
Delegate clearly and
appropriately, adopting the principles of safe practice and assessing
competence
Ensure clear referral mechanisms
are in place to meet patient need
Prioritise own workload and
ensure effective time-management strategies are embedded within the culture of
the team
Work effectively with others to
clearly define values, direction and policies impacting upon care delivery
Participate in team activities
that create opportunities to improve patient care
Participate in and support local
projects as agreed with the practice management team
Management
of risk
Manage and assess risk within
the areas of responsibility, ensuring adequate measures are in place to protect
staff and patients
Monitor work areas and practices
to ensure they are safe and free from hazards and conform to health, safety and
security legislation, policies, procedures and guidelines
Ensure safe storage, rotation
and disposal of vaccines and drugs. Oversee the monitoring, stock control and
documentation of controlled drug usage according to legal requirements
Support members of the nursing
team to undertake mandatory and statutory training requirements
Apply infection-control measures
within the practice according to local and national guidelines
Apply policies that reduce
environmental health risks, are culturally sensitive and increase access to
health care for all
Participate in the local
implementation strategies that are aligned to the values and culture of general
practice.
Utilising
information
Use technology as an aid to
management in planning, implementation and monitoring, presenting and
communicating information
Review and process data using
accurate Read codes to ensure easy and accurate retrieval for monitoring and
audit processes
Manage information searches
using the internet and local library databases, for example, the retrieval of
relevant information for patients on their condition
Understand the responsibility of
self and others regarding the Freedom of Information Act
Collate, analyse and present
clinical data and information to the team using appropriate charts and/or
graphs to enhance care
Learning
and Development
Act as a mentor for more junior
staff and students, assessing competence against set standards as requested
Disseminate learning and
information gained to other team members in order to share good practice and
inform others about current and future developments
Assess own learning needs and
undertake learning as appropriate
Provide an educational role to
patients, carers, families and colleagues in an environment that facilitates
learning
Equality
and diversity
Identify patterns of
discrimination, take action to overcome this, and promote diversity and quality
of opportunity
Enable others to promote
equality and diversity in a non-discriminatory culture
Support people who need
assistance in exercising their rights
Monitor and evaluate adherence
to local chaperoning policies
Act as a role model in the
observance of equality and diversity good practice
Accept the rights of individuals
to choose their care providers participate in care and refuse care. Assist
patients from marginalised groups to access quality care.